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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery | 13% | - User Needs and Requirements Gathering - Salesforce UX Personas and Processes - Research Methods and Tools - Business Value of Salesforce UX |
| Topic 2: Design Strategy & Solutioning | - Journey Mapping and Experience Design - Problem Definition and Scoping | |
| Topic 3: UX Fundamentals | 16% | - Branding and Visual Design Impact - Usability and Information Architecture - Accessibility and Inclusive Design - Human-Centered Design Principles |
| Topic 4: Salesforce Platform UX Implementation | - Lightning Design System (SLDS) - Declarative UX Configuration - Mobile UX and Responsive Design | |
| Topic 5: Prototyping & Validation | - Prototyping Methods - Usability Testing and Iteration |
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DumpsReview provides the most up-to-date Salesforce Certified Platform User Experience Designer Plat-UX-101 exam questions and practice material to assist you in preparing for the Salesforce Plat-UX-101 exam. Our Salesforce Certified Platform User Experience Designer Plat-UX-101 exam questions preparation material helps countless people worldwide in becoming certified professionals. Our Salesforce Certified Platform User Experience Designer Plat-UX-101 Exam Questions are available in three simple formats, allowing customers to select the most appropriate option according to their needs.
NEW QUESTION # 45
Cloud Kicks hired a UX Designer to help create a form for a wide group of users. After receiving that final requirement, the designer realizes there are too many fields.
What could improve form readability?
Answer: D
Explanation:
Adding section headers to a form can improve its readability by breaking it into logical chunks and providing context for the users. Section headers can also help users scan the form and find the information they need faster. Section headers can also reduce the cognitive load and increase the completion rate of the form .Reference:
1: Salesforce Certified User Experience Designer Exam Guide, Section 3.
2: Design for readability and clarity UX Designer Certification Prep: Design for Readability and Clarity, Unit
3: Design for Readability and Clarity This allows users to quickly scan the form and identify the relevant fields, reducing the cognitive load and improving the overall user experience. Salesforce documentation statesthat "by grouping related fields into sections, you can make your forms easier to read and understand"
[1]https://help.salesforce.com/articleView?id=forms_design_best_practices.htm&type=5
NEW QUESTION # 46
A UX Designer atCloud Kicks is having difficulty getting its developers to see why the design changes would improve the user experience.
How should the designer help mitigate pushback from developers?
Answer: A
Explanation:
Inviting developers to user testing is a good way to help them see the value of the design changes and understand the user needs and pain points. User testing is a method of evaluating a product or service by observing how real users interact with it and collecting feedback. By witnessing the user testing sessions, developers can see how the design changes improve the user experience, such as increasing usability, satisfaction, engagement, or conversion. User testing can also help developers empathize with the users and collaborate better with the designer.Reference:
[User Testing]
NEW QUESTION # 47
A UX Designer is going to create a custom app for a new team of service agents.
Which three parts of the user interface could be customized?
Choose 3 answers
Answer: A,B,C
Explanation:
To create a custom app for a new team of service agents, a UX Designer could customize the following parts of the user interface:
Tabs within the app's navigation bar: This allows the UX Designer to select which tabs are visible and accessible for the app users, such as Accounts, Contacts, Cases, etc. It can help the UX Designer to tailor the app to the specific needs and tasks of the service agents.
Page layouts of the records: This enables the UX Designer to control how the fields and related lists are arranged and displayed on the record detail pages, such as the Case page layout. It can help the UX Designer to optimize the information architecture and usability of the record pages for the service agents.
Details to be shown in the records highlights panels: This allows the UX Designer to choose which fields and actions are shown in the highlights panel at the top of the record pages, such as the Case Number, Status, Priority, etc. It can help the UX Designer to emphasize the most important and relevant information and actions for the service agents.
1: Tabs within the app's navigation bar
2: Page layouts of the records
3: Details to be shown in the records highlights panels
NEW QUESTION # 48
Which two steps should a UX Designer take to create and deliver responsible andtransparent AI technology? Choose 2 answers
Answer: A,C
Explanation:
A UX Designer should take the following steps to create and deliver responsible and transparent AI technology12:
C) Document model cards to clarify intended context and use cases.Model cards are standardized documents that provide essential information about a machine learning model, such as its purpose, performance, limitations, and ethical considerations3.Model cards can help UX Designers to communicate the design choices and trade-offs of their AI systems, and to ensure that they are aligned with the user needs and expectations4.
D) Provide clear explanations of AI predictions or recommendations.Explanations are user-facing descriptions of how and why an AI system produces a certain output, such as a prediction, a recommendation, or a decision5.Explanations can help UX Designers to increase the transparency and trustworthiness of their AI systems, and to empower users to understand, control, and evaluate the AI outcomes6.
C) Document model cards to clarify intended context and use cases.
Model cards are documents that describe the intended use, performance, and limitations of AI models. They help ensure that the AI technology is being used responsibly and transparently, as they provide clear information about the model's context, data, and assumptions. This can help reduce the risk of unintended consequences and build trust with users.
D) Provide clear explanations of AI predictions or recommendations.
Clear explanations of AI predictions or recommendations help build trust with users and increase understanding of how the AI technology works. By providing an understandable explanation of how a prediction or recommendation was made, users can gain a better understanding of the technology and how it is intended to be used. This can also help reduce the risk of unintended consequences and improve accountability.
NEW QUESTION # 49
A UX Designer needs to restyle a Lightning Experience model to meet brand guidelines.
Which two steps should the designer take?
Choose 2 answers
Answer: A,B
Explanation:
To restyle a Lightning Experience model to meet brand guidelines, the designer should use design tokens and find the appropriate component blueprint. Design tokens are variables that store visual design attributes, such as colors, fonts, and spacing. They allow the designer to customize the appearance of Lightning components without writing any code. Component blueprints are design specifications for Lightning components that provide guidance on how to use them, what properties they support, and how they behave in different scenarios. They help the designer to choose the right component for the model and apply the brand guidelines consistently.: Design Tokens | Salesforce Developer Guide : Component Blueprints | Lightning Design System : UX Designer Certification Prep: Designing with Lightning Components | Trailhead
NEW QUESTION # 50
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