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Scrum PSM-II Exam Syllabus Topics:

Section	Objectives
Supporting Organizational Change	- Scaling Scrum 1. Organizational Agility 2. Multi-Team Collaboration - Agile Transformation 1. Organizational Impediments 2. Change Management
Developing People and Teams	- Team Dynamics 1. Conflict Resolution 2. Team Coaching 3. Collaboration Techniques - Facilitation Skills 1. Decision-Making Support 2. Workshop Facilitation
Managing Products with Agility	- Stakeholder Collaboration 1. Expectation Management 2. Feedback Loops - Product Backlog Management 1. Value Optimization 2. Ordering and Refinement
Scrum Theory and Principles	- Empiricism 1. Transparency 2. Adaptation 3. Inspection - Scrum Values 1. Focus 2. Commitment 3. Courage 4. Respect 5. Openness
Scrum Master Responsibilities	- Serving the Scrum Team 1. Supporting Product Owners 2. Facilitating Scrum Events 3. Coaching Developers - Servant Leadership 1. Continuous Improvement 2. Enabling Self-Management 3. Removing Impediments

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Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q61-Q66):

NEW QUESTION # 61
If there are multiple Scrum Teams working on the same product, all of the Scrum Teams must mutually define a Definition of Ready (DoR). The DoR is a checklist that the Product Owner must fulfill before a Product Backlog item can be presented at the Sprint Planning. This protects the Development Team from interruptions and disruptions during the Sprint.

A. True
B. False

Answer: B

Explanation:
Product Backlog items should be clear enough and have enough information for the Product Owner and Development to understand the work that needs to be done and to create a forecast of Product Backlog items to implement the Sprint Goal. Nothing stops the flow of Sprints, for example, we do not delay the Sprint because the items are not ready. In such cases, the
"unready" items would be selected for the Sprint anyway and refined during the Sprint.
In the case that the Product Backlog items are not clear enough, the Development Team forecasts the most likely Product Backlog items to meet the goal and create a Sprint Backlog based on a likely initial design and plan. Once the time-box for the Sprint Planning meeting is over, start the Sprint and continue to analyze, decompose, and create additional functionality during the Sprint. At the end of the Sprint, the Scrum Team can discuss in the upcoming Sprint Retrospective why this happened and what changes will make it less likely to recur.

NEW QUESTION # 62
Relationships between the Product Owner and Development team have been tense for many Sprints. The Product Owner has lost trust and respect for the Development Team as they consistently fail to achieve the Sprint Goal to her satisfaction by the end of each Sprint. The Development Team blame the Product Owner for increasing scope each Sprint making the Sprint Goal unachievable.
As a Scrum Master, what should you do?

A. Discuss the situation with the Scrum Team. Help them find improved ways to clarify and set a more realistic Sprint Goal
B. Talk to the Product Owner and tell them not to increase scope mid Sprint
C. Speak to the line managers of the various Development Team members about their lack of productivity and ask them to take corrective action.
D. Take no action. Allow the Development Team to self organise to address the issue

Answer: A

NEW QUESTION # 63
In the Daily Scrum, the Product Owner applauds every Developer who moves a Sprint Backlog item to completion. The Product Owner wants to encourage the Developers to make progress visible on the burn-down chart. Select the two best options for the Scrum Master to take.
(choose the best two answers)

A. Nothing. The Scrum Master does not attend the Daily Scrum.
B. Tell the Product Owner your concerns about how his behavior may impact the Developers, and ask him to stop attending the Daily Scrum for some time.
C. Coach the Scrum Team about the purpose of the Daily Scrum.
D. Take the opportunity to create more energy and team spirit and encourage everyone to participate in the applause.

Answer: B,C

Explanation:
Explanation
This is a good option because the Scrum Master's role is to help the Scrum Team understand and apply the Scrum framework and its principles12. The Scrum Master should also facilitate and enable the team's self-organization and collaboration12. By coaching the Scrum Team, the Scrum Master can help them realize that the Daily Scrum is not a status update or a performance review, but a time to inspect and adapt their progress toward the Sprint Goal3.
D) Tell the Product Owner your concerns about how his behavior may impact the Developers, and ask him to stop attending the Daily Scrum for some time.
This is another good option because the Scrum Master's role is to protect the Scrum Team from external interference and distractions12. The Scrum Master should also coach the Product Owner on how to maximize the value of the product and collaborate effectively with the Developers12. By telling the Product Owner your concerns, you can help him understand that his behavior may create pressure, dependency, or resentment among the Developers, which can harm their motivation, creativity, and autonomy . By asking him to stop attending the Daily Scrum for some time, you can give the Developers some space to self-manage their work and communication.
References: 1: What is a Scrum Master? | Scrum.org 2: What is a scrum master? [+ Responsibilities] | Atlassian 3: What's the role of the Product Owner at the Daily Scrum? | by Maarten Dalmijn | Serious Scrum | Medium : Scrum Guide | Scrum Guides : Product Owner's Role in a Daily Scrum: How to Support the ... - Eleken : The Power of Intrinsic Motivation - Forbes

NEW QUESTION # 64
A Scrum Team is struggling over the fact that not all Developers work full time and that other Developers regularly work from home. To solve the difficulties in aligning daily, at the Sprint Retrospective two Developers suggest having the Daily Scrum every three days, when everyone is in the office.
What would be three key concerns if the frequency of the Daily Scrum were to be lowered?
(choose the best three answers)

A. Opportunities to inspect and adapt the Sprint Backlog are reduced. Re-aligning is bound to become even more difficult.
B. The Product Owner cannot accurately report progress about the state of the forecasted work to the stakeholders.
C. Less progress information will be shared, causing the plan for the Sprint to become inaccurate and transparency over progress toward the Sprint Goal is reduced.
D. The Scrum Master loses the ability to update the Gantt chart properly, there by obscuring the Scrum Master's tracking of Sprint progress.
E. Impediments are raised and resolved more slowly which might impact
productivity and progress.

Answer: A,C,E

Explanation:
Explanation
A: Opportunities to inspect and adapt the Sprint Backlog are reduced. Re-aligning is bound to become even more difficult. This is a valid concern, as the Daily Scrum is an event where the Developers can inspect the progress toward the Sprint Goal and adapt the Sprint Backlog accordingly. If the Daily Scrum is held less frequently, the Developers may miss some opportunities to adjust their plan and collaborate effectively.
C: Less progress information will be shared, causing the plan for the Sprint to become inaccurate and transparency over progress toward the Sprint Goal is reduced. This is a valid concern, as the Daily Scrum is an event where the Developers can share their work status, challenges, and dependencies with each other. If the Daily Scrum is held less frequently, the Developers may have less visibility and awareness of what is going on in the Sprint, and may face more surprises or risks.
D: Impediments are raised and resolved more slowly which might impact productivity and progress.
This is a valid concern, as the Daily Scrum is an event where the Developers can identify and communicate any impediments or issues that hinder their work. If the Daily Scrum is held less frequently, the Developers may have to wait longer to get help or support from their peers or the Scrum Master, and may lose some momentum or efficiency.
References:
Scrum Guide 2020, page 11: "The purpose of the Daily Scrum is to inspect progress toward the Sprint Goal and adapt the Sprint Backlog as necessary, adjusting the upcoming planned work." Scrum Guide 2020, page 12: "The Developers can select whatever structure and techniques they want, as long as their Daily Scrum focuses on progress toward the Sprint Goal and produces an actionable plan for the next day of work." Professional Scrum Master II Course, page 14: "The Daily Scrum is a key opportunity for inspection and adaptation at the team level. It helps the team to synchronize their work, identify impediments, and collaborate on solutions."

NEW QUESTION # 65
A Scrum Team selected a Product Backlog item during Sprint Planning. However, at the end of the Sprint the work does not meet the Definition of Done. What two things should happen with this incomplete Product Backlog item? (Choose the best two answers)

A. Only the stakeholders decide over acceptance of undone work and whether to release it.
B. It is put on the Product Backlog for the Product Owner to decide what to do with it.
C. The item is not included in the Increment for this Sprint.
D. Review the item, add the done part of the estimate to the velocity and create a Story for the remaining work.

Answer: B,C

Explanation:
A Product Backlog item is a description of a feature or functionality that adds value to the product.
It is selected by the Scrum Team during the Sprint Planning, based on the Product Owner's proposal and the Developers' forecast. It is expected that the Product Backlog item will be completed by the end of the Sprint, meaning that it meets the Definition of Done, which is a formal description of the state of the Increment when it meets the quality standards required for the product. However, if a Product Backlog item is not completed by the end of the Sprint, meaning that it does not meet the Definition of Done, then:
The item is not included in the Increment for this Sprint (B), which is a valid option as it ensures that only "Done" work is delivered to the customer and stakeholders. The Increment is a concrete and usable outcome of a Sprint that provides value and feedback. It should not contain any undone or partially done work that may compromise its quality, usability, or value. It is put on the Product Backlog for the Product Owner to decide what to do with it (D), which is another valid option as it respects the authority and accountability of the Product Owner to manage the Product Backlog, which is an ordered list of what is needed in the product. The Product Owner can decide whether to re-prioritize, re-estimate, refine, or remove the incomplete Product Backlog item based on new insights and stakeholder needs.

NEW QUESTION # 66
......

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