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Salesforce Slack-Admn-201 Exam Syllabus Topics:

SectionObjectives
Integrations and App Management- Salesforce and third-party integrations
- Slack app installation and management
Security and Compliance- Authentication and access controls
- Data retention and compliance settings
Channel and Collaboration Management- Messaging and collaboration features
- Channel structure and governance
Workspace Administration- Slack workspace setup and configuration
- User provisioning and identity management
Troubleshooting and Support- Admin tools and diagnostic capabilities
- Common workspace issues resolution

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Salesforce Certified Slack Administrator Sample Questions (Q68-Q73):

NEW QUESTION # 68
You're a Workspace Admin for your organization's Slack Business+ instance. You need to report on the number of both daily and weekly active users within your workspace in the last 30 days.
Where can you find this information?
(Select the best answer.)

Answer: C

Explanation:
According to Slack official documentation:
"Workspace analytics allows Workspace Owners and Admins to view data about members, channels, and activity within the workspace, including daily and weekly active users." The Org Analytics Dashboard (A) is only available in Enterprise Grid. The Analytics Members Dashboard (C) focuses on member-specific stats, and Message Activity Analytics (D) focuses specifically on message data, not user activity overall.
(Reference: Slack Administration Study Guide - Workspace Analytics Overview)
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NEW QUESTION # 69
In your role as an Org Admin, you are advising a user working on a market research project.
The VP of Human Resources requested a sensitive internal report. Typically, communication takes place in a public project channel.
What should you recommend the user do?

Answer: D

Explanation:
Slack security best practices recommend:
"Sensitive information should be shared in a private channel where access is restricted to authorized individuals." Posting in a public channel (D) would expose confidential information. Group DMs (A) are less scalable and harder to manage. A one-off DM to the VP (C) may not involve all relevant stakeholders.
(Reference: Slack Administration Study Guide - Sharing Sensitive Information in Slack)
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NEW QUESTION # 70
A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for more details.
True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization's Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.

Answer: B

Explanation:
When you claim relevant domains for your Enterprise Grid organization:
"Any user with an email address matching a claimed domain who attempts to create a new workspace will be directed to join the Enterprise Grid organization, ensuring that all workspaces fall under centralized policies for security, compliance, and retention." This process prevents rogue or unmanaged workspaces and ensures consistent governance.
(Reference: Slack Administration Study Guide - Claiming Domains and Managing Grid Compliance)
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NEW QUESTION # 71
As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You'd like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don't need to save for more than one month.
How should you set up your data retention policies?
(Select the best answer.)

Answer: B

Explanation:
Slack recommends setting a global policy and making specific exceptions where needed:
"Setting a shorter global retention policy and then setting exceptions to keep important messages longer in specific channels gives you flexibility while controlling overall data retention." Default settings (B) would not provide an organization-wide policy. Allowing members to manage private channel retention (C) can be risky. Setting public retention short and private channels to everything (D) doesn't align with best practices for most businesses.
(Reference: Slack Administration Study Guide - Message Retention and Exceptions)
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NEW QUESTION # 72
You're a member of a public Slack Connect channel that is being used to collaborate with members of a partner organization. You can see that one of your primary contacts at the partner organization is already a member of the channel, but they're having trouble locating the channel in their Slack instance.
You send them the channel name in a direct message (DM) so that they can search it in Slack, but they still cannot locate the channel.
What is the reason for this?
(Select the best answer.)

Answer: B

Explanation:
In Slack Connect, the same channel can have different names in each participating organization's workspace:
"Slack Connect channels may appear with different names in each organization. Members need to search by the name it appears in their own workspace." Therefore, even though you sent the channel name from your side, the user on the partner organization side needs to find it by the name assigned in their workspace. It is not an issue of membership (A), posting permissions (C), or privacy settings (B) in this case.
(Reference: Slack Administration Study Guide - Slack Connect Channel Management)


NEW QUESTION # 73
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