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| Section | Weight | Objectives |
|---|---|---|
| Cisco Tools and Processes | 20% | - Explain Smart Accounts & Smart Licensing - Describe CX Portfolio and deal management processes |
| Customer Success | 10% | - Define customer success - Explain customer journey & IT purchasing models |
| Customer Success Foundation | 10% | - Define customer experience - Explain recurring revenue financial implications - Describe recurring revenue financial terms - Explain the stages of the customer lifecycle |
| Roles and Responsibilities | 30% | - Explain renewals tasks and success metrics - Describe Renewals Manager role and integration |
| Business Acumen | 30% | - Describe renewal cycle and risk action planning - Interpret key financial terms (e.g., CAPEX, OPEX) - Evaluate products and services to meet customer goals |
Every mock exam session will have time limit to train you excel in managing time during your actual Prepare for your Cisco Renewals Manager (700-805) Exam Questions. All practice questions will be just like the original 700-805 Exam i.e., tricky and difficult. Those who have Windows-based computers can easily attempt the Cisco Renewals Manager (700-805) practice exam.
NEW QUESTION # 96
Which action can a renewals manager take to drive value in the account?
Answer: D
NEW QUESTION # 97
Which two actions does a partner perform within CCW-R? (Choose two.)
Answer: C,D
NEW QUESTION # 98
Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.
What is the annual recurring revenue (ARR) for each?
Answer: A
Explanation:
The annual recurring revenue (ARR) for each customer is $1000 and $1000. ARR is the total amount of money the company expects to receive from its subscribers over a year. It is calculated by summing up customers' monthly or quarterly subscription fees and multiplying them by 12 (for an annual period). It excludes one-time fees, transactional charges, and other non-recurring revenue sources. In this case, both Customer A and Customer B pay $10 per seat per month for 100 seats of WebEx. Therefore, their monthly recurring revenue (MRR) is $10 x 100 = $1000. To calculate their ARR, we multiply their MRR by 12: $1000 x 12 = $1000. The length of the contract does not affect the ARR calculation, as it only considers the revenue generated within one year.
NEW QUESTION # 99
A portfolio ' s ACV Growth percent has remained flat across three consecutive renewal cycles, despite a healthy OTRR. Which expansion signal does this pattern indicate?
Answer: C
Explanation:
A healthy OTRR (On-Time Renewal Rate) indicates that the organization is executing renewals successfully and on schedule. However, consistently flat ACV Growth across multiple renewal cycles signals that the recurring-revenue base is being retained without meaningful expansion. The appropriate interpretation is therefore that expansion activity is insufficient, and the account team should identify opportunities to increase customer value through additional services, capabilities, or solutions.
Cisco's current Renewals Manager v2.0 blueprint positions the RM not only as a protector of recurring revenue but also as a strategic contributor to growth. It requires candidates to interpret metrics such as ACV and OTRR and to identify expansion signals within the installed base. (Cisco Learning Content) Cisco's current Partner Incentive framework reinforces this distinction. The Growth Rebate is specifically based on increases in eligible ACV bookings relative to the prior rolling four-quarter baseline. If ACV remains unchanged, the portfolio is retaining business but is not generating incremental recurring value.
(Cisco)
Option B incorrectly assumes that flat growth proves customers have no additional needs. Option C ignores the growth component of recurring-revenue management. Option D incorrectly connects flat ACV Growth with declining OTRR; these measure different dimensions of performance.
Therefore, the signal is limited expansion activity requiring additional services or solution-growth motions, making A correct.
NEW QUESTION # 100
An RM ' s PXP profile does not include access to the 360 Partner Program tab. What is the operational implication of this access gap?
Answer: A
Explanation:
The 360 Partner Program area within the Partner Experience Platform (PXP) is associated with visibility into Cisco ' s partner-performance framework, particularly the Partner Value Index (PVI) and the metrics used to assess a partner ' s contribution across the customer lifecycle. Therefore, if the RM lacks access to this program area, the principal operational impact is loss of visibility into the PVI scorecard and the renewal- related contribution metrics that affect partner performance.
Cisco identifies PVI as the core measurement framework of the Cisco 360 Partner Program. It assesses partner value through dimensions that include Foundational capabilities, Capabilities, Performance, and Engagement. Cisco specifically states that Performance measures how partners land, retain, and renew customer value. (Cisco Blogs) The current Renewals Manager v2.0 blueprint likewise requires RMs to understand how their role contributes to the Cisco 360 Partner Value Index and Practice Maturity. (Cisco Learning Content) Cisco also describes the enhanced PXP as providing partners with improved visibility into performance, predictability, and progress under Cisco 360. (Cisco Newsroom) Option A concerns Lifecycle Advantage functionality, while B concerns CCW-R permissions; neither depends on access to the Cisco 360 tab. Option D similarly refers to the operational renewals workspace rather than Cisco 360 program-performance visibility.
Therefore, C is correct.
NEW QUESTION # 101
......
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