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Salesforce Education-Cloud-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Education Cloud Settings and Configuration20%- Describe the capabilities of Education Cloud
- Explain how to set up and configure an Education Cloud org
- Determine the correct settings and configuration for a deployment
- Explain the Education Cloud architecture and concepts
Stakeholder Management and Ecosystem5%- Identify the appropriate stakeholders for a project
- Explain the Education Cloud Ecosystem
Advancement11%- Explain Advancement data model and relationships
- Determine the correct tools and methods to support Advancement operations
Analytics and Einstein for Education Cloud10%- Describe Education Einstein capabilities
- Determine reporting and analytics solutions for an Education Cloud implementation
Education Cloud Integration and Data Management15%- Describe data management considerations
- Determine integration patterns for an Education Cloud implementation
- Explain data migration strategies
Student Success and Support22%- Determine the correct tools and methods to support Student Success and Support
- Configure Student Success
- Explain Advising data model and relationships
Recruitment and Admissions17%- Determine the correct tools and methods to support Recruitment and Admissions
- Configure Recruitment and Admissions
- Explain Student data model and relationships

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Salesforce Certified Education Cloud Consultant Exam Sample Questions (Q118-Q123):

NEW QUESTION # 118
A consultant is making changes to compact layouts in the Education Data Architecture (EDA) and wants those changes to persist when a new release is pushed to the Salesforceenvironment.
Which step should the consultant take to accomplish this?

Answer: B

Explanation:
The consultant should clone the EDA Compact Layout as a step toaccomplish making changes to compact layouts in EDA and having those changes persist when a new release is pushed to the Salesforce environment.
A compact layout is a layout that shows key fields of a record in a summary view, such as in a list view or a record highlight panel. Cloning the EDA Compact Layout means creating a copy of the default compact layout provided by EDA and making changes to it, such as adding or removing fields. Cloning the EDA Compact Layout can help the consultant accomplish makingchanges to compact layouts in EDA and having those changes persist when a new release is pushed to the Salesforce environment by ensuring that the custom compact layout will not be overwritten by EDA updates. Editing the Mini Page Layout, assigning the Mini Page Layout to all users, or creating a custom Record Type are not steps that the consultant should take to accomplish making changes to compact layouts in EDA and having those changes persist when a new release is pushed to the Salesforce environment. References:
https://help.salesforce.com/s/articleView?id=sf.compact_layouts_overview.htm & type=5
https://powerofus.force.com/s/article/EDA-Compact-Layouts


NEW QUESTION # 119
The IT department at a university is evaluating open source solutions for student recruitment.
Which consideration should the consultant discuss with the department?

Answer: A

Explanation:
The consultant should discuss with the IT department that the code of open source solutions is directly accessible, which means that they can view, modify, and customize it according to their needs. However, this also means that they are responsible for maintaining and updating the code, as well as ensuring its security and compatibility. The code of open source solutions is not maintained by Salesforce developers or updated via Salesforce Releases. Reference:
https://trailhead.salesforce.com/en/content/learn/modules/open-source-commons/open-source-basics
https://trailhead.salesforce.com/en/content/learn/modules/open-source-commons/open-source-projects


NEW QUESTION # 120
Advisors at a university send follow-up emails to each of then assigned students. The advisors want to use Student Success Hub to enable this process.
Which solution should a consultant implement?

Answer: C

Explanation:
Mass Actions allow advisors to send follow-up emails to multiple students at once from the Student Success Hub. Queue Management is a feature that helps advisors prioritize their tasks and appointments, not send emails. Alerts are notifications that appear on the Student Success Hub to inform advisors of important events or actions, not send emails. Reference:
https://help.salesforce.com/s/articleView?id=sf.advisor_link_mass_actions.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.advisor_link_queue_management.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.advisor_link_alerts.htm&type=5


NEW QUESTION # 121
The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The IT director is concerned about cost and suggests using other license types for recruitment users.
What should the consultant discuss with the client?

Answer: A

Explanation:
Explanation
The consultant should discuss with the client that the business user case requires a full Salesforce license, not other license types. A full Salesforce license allows users to access standard CRM functionality, such as Accounts, Contacts, Opportunities, and Campaigns. This is what the recruitment staff need to access Opportunity and Campaign Member information about students. Other license types, such as Lightning Platform or Community licenses, have limited access to CRM functionality and may not meet the business user case. References:
https://help.salesforce.com/s/articleView?id=sf.users_license_types_available.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/identity_basics/identity_basics_licenses


NEW QUESTION # 122
A university joined the Open Source Commons & Community Sprints group in the Power of Us Hub.
However, they were unable to find current or past Open Source Commons projects that meet their needs.
Which additional Power of Us Hub group can the consultant recommend so the university can find and collaborate on current open source projects?

Answer: C


NEW QUESTION # 123
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