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| Section | Weight | Objectives |
|---|---|---|
| Design | 25% | - Define integration and migration strategies - Model healthcare entities and data structures - Plan security, compliance, and reporting - Design solutions using best practices |
| Implement | 30% | - Install and configure Health Cloud - Set up security and access controls - Implement integrations and APIs - Customize features and objects - Build reports and dashboards - Configure OmniStudio components |
| Deploy | 25% | - Plan pre-deployment and post-deployment activities - Operate and maintain Health Cloud solutions - Manage mobile capabilities |
| Discovery | 20% | - Gather functional and technical requirements - Identify customer personas and stakeholders - Define capabilities from use cases |
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NEW QUESTION # 48
An administrator at Bloomington Caregivers has received a change request to alter the appearance of the timeline so that it displays vertically instead of horizontally. Which step should the administrator take when implementing this change request?
Answer: B
Explanation:
In Health Cloud with Salesforce Timeline, timeline configurations are managed in Setup under Timeline.
Once configured and activated, the component is placed on the Lightning record page with the desired layout properties. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Enable Timeline in Salesforce Setup, then configure and activate new timeline and add to the relevant Lightning record.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Agentforce Health architecture and implementation
NEW QUESTION # 49
A medical device organization needs to track account information and its geographical details to provide information to representatives onsite.
Which three objects support this scenario?
Choose 3 answers
Answer: A,B,D
Explanation:
In Salesforce Health Cloud, when an organization needs to track account information along with geographical details (like facilities, addresses, and locations), the following objects are used:
A . Location
A standard object in Salesforce used to store physical location data such as addresses, latitude/longitude, and site details.
Useful for mapping and onsite representative visits.
B . Healthcare Facility
Represents the organization's clinical facilities (hospitals, clinics, labs, etc.).
Connected to Accounts to model the healthcare network.
C . Facility Address
Stores detailed address information for a healthcare facility.
Provides geographical data needed by onsite reps.
Why not D. Clinic Location?
Clinic Location is not a standard Health Cloud object. The correct objects are Healthcare Facility + Facility Address + Location to track facility and geographical details.
Salesforce Health Cloud Reference:
Salesforce Health Cloud Provider Data Model:
"Use the Healthcare Facility object to represent hospitals, clinics, and other care sites."
"Use the Facility Address object to store location-specific details about healthcare facilities."
"The Location object stores standardized address and geographic information."
NEW QUESTION # 50
A provider wants to get a comprehensive view of a patient's prescriptions, including history, to improve health outcomes.
Which Health Cloud capability should a consultant leverage to assist the provider?
Answer: A
Explanation:
* Medication Management in Health Cloud enables providers to view all of a patient's prescription history in one place, supporting medication reconciliation and review for better health outcomes.
Extract:
"Use Medication Management to track and review patient prescriptions, past and present, ensuring a comprehensive view of medication history and supporting care team collaboration." (Source: Administer Health Cloud - Medication Management)
* Other options (Intelligent Appointment Management, Virtual Care, Integrated Care Management) do not provide comprehensive medication tracking.
NEW QUESTION # 51
A MedTech company is implementing Health Cloud to better plan and track surgical case visits, manage device inventory, and run cycle counts.
Which data model should a consultant recommend the company use?
Answer: C
Explanation:
The use case mentions:
Plan and track surgical case visits
Manage device inventory
Run cycle counts
These requirements directly align with the Health Cloud Inventory Management data model.
Inventory Management in Health Cloud is designed for MedTech and Life Sciences companies to track:
Surgical case planning and scheduling
Medical device and implant inventory management
Cycle counts and stock levels across facilities
It supports end-to-end surgical case tracking, ensuring the right devices are available at the right place and time.
Why not the others?
A . Life Sciences - Broader model used for clinical trials, patient programs, and pharma engagement, but not focused on surgical case + device inventory.
B . Provider Engagement - Used for managing provider relationship data (e.g., physician affiliations, facilities), not inventory or surgical planning.
C . Intelligent Sales - Focused on sales optimization and customer engagement, not surgical case or inventory management.
Salesforce Health Cloud Reference:
Salesforce Health Cloud - Inventory Management Guide:
"Use the Inventory Management data model to manage device inventory, surgical case planning, cycle counts, and medical device tracking across healthcare facilities."
NEW QUESTION # 52
Bloomington Caregivers has decided to expand its Health Cloud implementation to include a Crisis Support Center.
Which two steps should an administrator take as part of the implementation?
Choose 2 answers
Answer: A,D
NEW QUESTION # 53
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