Energy-and-Utilities-Cloud최신인증시험기출문제 - Energy-and-Utilities-Cloud최신시험후기

참고: Itcertkr에서 Google Drive로 공유하는 무료, 최신 Energy-and-Utilities-Cloud 시험 문제집이 있습니다: https://drive.google.com/open?id=11XVpzEbpfpqOEpyAuStJeDVBTaq_oW-R

다년간 IT업계에 종사하신 전문가들이 자신의 노하우와 경험으로 제작한 Salesforce Energy-and-Utilities-Cloud덤프는 Energy-and-Utilities-Cloud 실제 기출문제를 기반으로 한 자료로서 Energy-and-Utilities-Cloud시험문제의 모든 범위와 유형을 포함하고 있어 높을 적중율을 자랑하고 있습니다.덤프구매후 불합격 받으시면 구매일로부터 60일내 주문은 덤프비용을 환불해드립니다.IT 자격증 취득은 Itcertkr덤프가 정답입니다.

Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

Section	Objectives
Topic 1: Customer and Service Management	- Service operations and case handling - Customer lifecycle management
Topic 2: Integration and Industry Solutions	- Utilities industry solution patterns - Integration with Salesforce ecosystem
Topic 3: Asset, Field, and Work Management	- Field service and work order management - Asset lifecycle and maintenance
Topic 4: Metering, Billing, and Consumption	- Billing processes and workflows - Usage and meter data concepts
Topic 5: Data Model and Architecture	- Customer and account data structure - Utilities industry data objects
Topic 6: Energy & Utilities Cloud Overview	- Industry use cases and positioning - Core platform capabilities

>> Energy-and-Utilities-Cloud최신 인증시험 기출문제 <<

Energy-and-Utilities-Cloud최신시험후기, Energy-and-Utilities-Cloud높은 통과율 인기덤프

Itcertkr Salesforce인증Energy-and-Utilities-Cloud시험덤프 구매전 구매사이트에서 무료샘플을 다운받아 PDF버전 덤프내용을 우선 체험해보실수 있습니다. 무료샘플을 보시면Itcertkr Salesforce인증Energy-and-Utilities-Cloud시험대비자료에 믿음이 갈것입니다.고객님의 이익을 보장해드리기 위하여Itcertkr는 시험불합격시 덤프비용전액환불을 무조건 약속합니다. Itcertkr의 도움으로 더욱 많은 분들이 멋진 IT전문가로 거듭나기를 바라는바입니다.

최신 Accredited Professional Certification Energy-and-Utilities-Cloud 무료샘플문제 (Q13-Q18):

질문 # 13
The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.
What two processes can modify the look and feel of the application?

A. Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company ' s requirements
B. Modify the application Page Layout to change/add/remove selected elements
C. Modify the VEELogoCard FlexCard to change the customer logo.
D. Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.

정답：A,D

설명：
In the Salesforce Energy and Utilities Cloud, customizing the UI to align with company branding during the customer acquisition process is crucial for maintaining a consistent user experience. Modifying the VEEDigitalOrder Omniscript allows for detailed customization of the customer journey and interaction points within the application, aligning it with the company ' s branding requirements. Additionally, altering the VEEConsumerLandingScreen FlexCard provides the capability to adjust visual elements such as background color, text font size, and style directly, ensuring the interface reflects the company ' s visual identity effectively.
References = These customization processes are supported by Salesforce Energy and Utilities Cloud documentation, specifically in sections related to Omniscript and FlexCard configurations for enhancing user interfaces in utility applications. https://developer.salesforce.com/docs/atlas.en-us.
omniscript_developer_guide.meta/omniscript_developer_guide/omniscript

질문 # 14
An existing Salesforce customer has built a data model with many custom objects for their call center operations.
How can the customer use OmniStudio to improve the agent experience?

A. Certain agents can use Energy and Utilities Cloud OmniStudio and Data Model, while other agents da nat.
B. The Energy and Utilities Cloud data model is required for OmniStudio.
C. OmniStudio can be used without leveraging the Energy and Utilities Cloud data model.
D. OmpiStudio can be used with custom objects but will need to be migrated to the Energy and Utilities Cloud data model.

정답：C

질문 # 15
An energy and utility company relies on a third-party pricing application for multi-site quotes. The utility company wants Salesforce to manage the multi-site quotation process and continue to use the third-party pricing application.
How can the utility company meet these requests using Energy and Utilities Cloud?

A. Install the "Third Party Pricing Application" DataPack from the Process Library.
B. Duplicate the third-party pricing application prices into the Salesforce Price list.
C. Use the external pricing feature to send and receive pricing requests from an external pricing engine.
D. Only CPQ pricing is available; requesting pricing for a master Quote or Order from an external source is not available,

정답：C

질문 # 16
An energy company urgently needs to replace its current customer information system (CIS). The current system is at end-of-life and unsupported Because the cost to replace the CIS is so high, executives contemplate putting all other projects on hold. This would delay the planned Energy and Utilities Cloud implementation. The executive committee asks a consultant for a recommended, cost-effective approach to maximize the return on investment.
Which two courses of action should the consultant recommend?

A. To avoid reworking to integrations, deploy a new customer information system first then implement Energy and Utilities Cloud.
B. Implement Energy and Utilities Cloud and simultaneously replace the customer information system with a cloud based billing system.
C. Cancel the Energy and Utilities Cloud implementation and replace the CIS. because modem CIS systems have all the necessary functionality to effectively track and manage customer engagements in any channel.
D. First, implement Energy and Utilities Cloud and integrate it with the current customer information system through a q middleware platform. Then, replace the customer information system with a more modern one and reconnect the integration points between middleware and the new CIS.

정답：B,D

설명：
These recommended actions provide a strategic approach to maximize return on investment while addressing urgent system replacement needs. Implementing Energy and Utilities Cloud alongside a new cloud-based billing system offers a modernized, scalable solution that enhances operational efficiency. Alternatively, integrating Energy and Utilities Cloud with the existing CIS via middleware allows for immediate enhancements in utility operations with the flexibility to upgrade the CIS subsequently. This phased approach reduces disruption and spreads out capital expenditures over time, aligning with strategic financial planning and ensuring continuity of service.
References = Best practices for implementing Salesforce Energy and Utilities Cloud alongside other critical IT systems are covered in Salesforce's strategic implementation guides, providing a framework for decision- making that balances immediate needs with long-term strategic goals.
https://www.salesforce.com/products/industries/energy-and-utilities/overview/

질문 # 17
A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.
How can the utility company best meet these requests using Energy and Utilities Cloud?

A. Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.
B. Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.
C. Use the Create Payment Plan action in the Contact Center Console.
D. Work with an external debt collection agency to ensure customers pay their outstanding amount.

정답：C

질문 # 18
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우리는 고객이 첫 번째 시도에서Salesforce Energy-and-Utilities-Cloud 자격증시험을 합격할수있다는 것을 약속드립니다. Salesforce Energy-and-Utilities-Cloud 시험을 합격하여 자격증을 손에 넣는다면 취직 혹은 연봉인상 혹은 승진이나 이직에 확실한 가산점이 될것입니다. Salesforce Energy-and-Utilities-Cloud시험 어려운 시험이지만 저희Salesforce Energy-and-Utilities-Cloud덤프로 조금이나마 쉽게 따봅시다.

Energy-and-Utilities-Cloud최신시험후기: https://www.itcertkr.com/Energy-and-Utilities-Cloud_exam.html

그리고 Itcertkr Energy-and-Utilities-Cloud 시험 문제집의 전체 버전을 클라우드 저장소에서 다운로드할 수 있습니다: https://drive.google.com/open?id=11XVpzEbpfpqOEpyAuStJeDVBTaq_oW-R