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NAHQ CPHQ Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Health Data Analytics23-27%- Design and Data Management
  • 1. Data integrity and security
  • 2. Data collection and validation
  • 3. Database management
- Measurement and Analysis
  • 1. Performance measurement
  • 2. Benchmarking
  • 3. Statistical analysis methods
- Analytics and Reporting
  • 1. Predictive modeling
  • 2. Data visualization and reporting
  • 3. Trend analysis and forecasting
Topic 2: Population Health and Care Transitions13-17%- Population Health
  • 1. Social determinants of health
  • 2. Community health assessment
  • 3. Wellness and prevention programs
- Care Coordination and Transitions
  • 1. Transition of care planning
  • 2. Chronic disease management
  • 3. Care continuity and integration
Topic 3: Organizational Leadership33-37%- Leadership and Strategic Management
  • 1. Change management
  • 2. Strategic planning and goal setting
  • 3. Resource allocation and management
- Education and Training
  • 1. Communication strategies
  • 2. Staff competency assessment
  • 3. Educational program development
- Communication and Relationship Management
  • 1. Interprofessional collaboration
  • 2. Conflict resolution
  • 3. Stakeholder engagement
Topic 4: Performance and Process Improvement23-27%- Process Improvement and Patient Safety
  • 1. Root cause analysis
  • 2. Quality improvement methodologies
  • 3. Risk management and mitigation
- Patient Safety
  • 1. Safety culture assessment
  • 2. High reliability principles
  • 3. Event reporting and analysis
- Patient and Stakeholder Engagement
  • 1. Patient experience and satisfaction
  • 2. Patient-centered care initiatives
  • 3. Community health needs assessment

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NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q124-Q129):

NEW QUESTION # 124
A quality Improvement team has Identified specific changes to Implement for a quality Improvement Initiative. As the next step, the team would like to establish a concrete timeline for implementation. Which of the following is the best tool to use for this step?

Answer: A


NEW QUESTION # 125
Patient-centered care is best measured by the percentage of patients:

Answer: B

Explanation:
The NAHQ CPHQ framework defines patient-centered care as care that respects and responds to individual patient preferences, needs, and values, ensuring that patient values guide clinical decisions.
The most accurate measure of patient-centered care is whether patients perceive they were actively involved in decisions about their care. Patient perception reflects shared decision-making, communication effectiveness, and respect for patient preferences-core components emphasized in NAHQ guidance.
Timely access (Option A) measures access, not patient-centeredness. Survey participation (Option B) reflects response rates, not care quality. Readmission rates (Option D) are outcome measures related to care effectiveness and transitions, not patient engagement. Therefore, Option C best captures patient-centered care.


NEW QUESTION # 126
A hospital received 50 Incident reports describing falls that occurred within aone-monthperiod. Which of the following actions should be taken?

Answer: C

Explanation:
When a hospital receives incident reports describing falls, it is crucial to review these reports to identify contributing factors1. This process is part of 'Incident Reporting in Healthcare,' which aims to highlight an emerging problem in a non-blaming way to root out the cause of the error or the contributing factors1. By identifying these factors, the hospital can take appropriate measures to prevent future incidents and improve patient safety1.
While options A, B, and C are also important steps in managing incident reports, option D is the most immediate and crucial action. Comparing details from the incident reports against current fall prevention procedures (option A) and ensuring each report is correctly linked to the appropriate patient health record (option B) are steps that can be taken after the initial review. Separating incident reports based on injury status (option C) can be part of the analysis process after identifying contributing factors.
References:
https://www.quasrapp.com/blog/incident-reporting-in-healthcare/


NEW QUESTION # 127
A hospital's leadership team has asked the quality professional to review alternative accreditation options for the organization. The quality professional recommends the:

Answer: B

Explanation:
DNV GL Healthcare offers the National Integrated Accreditation for Healthcare Organizations (NIAHO) program, which integrates ISO 9001 quality management standards with the Medicare Conditions of Participation. This accreditation focuses on continuous quality improvement and patient safety, providing an alternative to traditional accreditation bodies like The Joint Commission.
References:
DNV Healthcare - NIAHO Hospital Accreditation


NEW QUESTION # 128
Which of the following is most important to include in a project to reduce post-operative infections?

Answer: B

Explanation:
Reducing post-operative infections requires a comprehensive approach that addresses multiple facets of care delivery. According to NAHQ CPHQ study materials, a multidisciplinary team is critical for successful performance improvement projects, particularly for complex issues like healthcare-acquired infections. This team should include representatives from surgery, nursing, infection control, quality management, and other relevant departments to ensure diverse perspectives, shared accountability, and coordinated interventions.
While evidence-based literature (A), staff education (C), and data collection tools (D) are important, the multidisciplinary team drives the project's success.
NAHQ CPHQ Study Guide, Performance and Process Improvement Section, "Multidisciplinary Team Collaboration"; NAHQ CPHQ Practice Exam, Infection Prevention Strategies.


NEW QUESTION # 129
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