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Salesforce ED-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Functional Knowledge18%- Advancement & Alumni
  • 1. Donor Management
- Student Lifecycle
  • 1. Retention
  • 2. Recruitment
  • 3. Admissions
Topic 2: Domain Expertise28%- Salesforce.org Product Suite
  • 1. Nonprofit Success Pack (NPSP)
  • 2. Marketing Cloud for Education
- Education Cloud Applications
  • 1. EDA (Education Data Architecture)
  • 2. Student Success Hub
Topic 3: Implementation Strategies18%- Governance Framework
  • 1. Center of Excellence
  • 2. Release Management
- Data Migration
  • 1. Legacy System Migration
Topic 4: Solution Design23%- Data Model Configuration
  • 1. Household Account Model
  • 2. Academic Program Model
- Security & Access
  • 1. Sharing Rules
  • 2. Profiles & Permission Sets
Topic 5: Integration & Analytics13%- Reporting
  • 1. Salesforce Reports & Dashboards
- Third-party Integrations
  • 1. SIS (Student Information System)

>> ED-Con-101専門試験 <<

一番有効な問題ED-Con-101専門試験: Salesforce Certified Education Cloud Consultant ED-Con-101受験料

まだSalesforceのED-Con-101認定試験を悩んでいますかこの情報の時代の中で専門なトレーニングを選択するのと思っていますか?良いターゲットのトレーニングを利用すれば有効で君のIT方面の大量の知識を補充 できます。SalesforceのED-Con-101認定試験「Salesforce Certified Education Cloud Consultant」によい準備ができて、試験に穏やかな心情をもって扱うことができます。Jpexamの専門家が研究された問題集を利用してください。

Salesforce Certified Education Cloud Consultant 認定 ED-Con-101 試験問題 (Q214-Q219):

質問 # 214
The Director of Advising wants to understand what students say are the most common reasons for scheduling advising appointments.
What should the consultant include in a report to meet the requirement?

正解:B

解説:
Understanding Student Advising Reasons:
The Appointment Topic field in advising appointments captures the reasons students schedule these appointments.
This field provides insights into the common topics and concerns addressed during advising sessions.
Reporting on Appointment Topics:
Create a Report: Go to the Reports tab in Salesforce and create a new report based on the advising appointment object.
Add Fields: Include the Appointment Topic field to capture the reasons for the appointments.
Filter Data: Apply filters to include relevant appointment records.
Analyze Results: Use the report to analyze and summarize the most common reasons for advising appointments.
Steps to Create the Report:
Navigate to Reports: Log in to Salesforce and go to the Reports tab.
Create New Report: Select the appropriate report type for advising appointments.
Add Fields: Include the Appointment Topic field.
Run and Save Report: Run the report to view the data and save it for future reference.
Reference:
Salesforce Documentation: Creating Reports and Dashboards


質問 # 215
A school is considering leveraging Student Success Hub.
Which operational requirement should the consultant confirm?

正解:C

解説:
The consultant should confirm that Student Success Hub requires Education Data Architecture (EDA) as an operational requirement. Student Success Hub is a solution that extends EDA to meet the needs of student services and support. Student Success Hub provides features such as Early Alerts, Success Plans, Pathways, and Advising Events. Student Success Hub requires EDA to be installed and configured in the Salesforce environment before installing Student Success Hub. Einstein Bots being enabled prior to installing Student Success Hub, Read, Create and Edit access to Contacts, Accounts, and Cases being required, or Student Success Hub requiring the K-12 Architecture Kit are not operational requirements that the consultant should confirm. Reference:
https://www.salesforce.org/products/student-success-hub/overview/
https://powerofus.force.com/s/article/SSHub-Installation


質問 # 216
The Alumni Relations department wants to track alumni and its chapter memberships. The department wants to easily see the Primary Chapter on the Contact record. The system admin prefers to use the standard features that are available with Education Data Architecture (EDA).
Which step should the consultant take to meet this requirement?

正解:A

解説:
The Education Data Architecture (EDA) allows you to map fields from the Affiliation object to the Contact object, so that when an Affiliation record is created or updated, the mapped fields are automatically populated on the Contact record. This way, you can track the primary chapter of an alumni on the Contact record without creating a custom field or record type23


質問 # 217
A help desk at a large university wants to track and measure average resolution times and escalations associated with student requests for password resets.
Which solution should a consultant recommend?

正解:D

解説:
Service Cloud is a solution that the consultant can recommend to track and measure average resolution times and escalations associated with student requests for password resets. Service Cloud allows the help desk to create, manage, and resolve cases that represent student issues or problems. Service Cloud also provides reports and dashboards that show key metrics such as resolution time, escalation rate, and customer satisfaction. Salesforce Identity, Digital Engagement, and Einstein Next Best Action are not solutions that can track and measure average resolution times and escalations associated with student requests for password resets. Reference:
https://www.salesforce.com/products/service-cloud/overview/
https://trailhead.salesforce.com/en/content/learn/modules/service_cloud_basics


質問 # 218
A university needs to track details about a student's registration in an academic program or course of study, including information about registration dates, status, and credits earned.
Which object in the Education Data Architecture (EDA) contains this type of summary academic data?

正解:C

解説:
A Program Enrollment object in EDA contains summary academic data for a student's registration in an academic program or course of study, such as registration dates, status, credits earned, and GPA1. A Course Offering object represents a specific instance of a course that is offered during a term or semester2. A Program Plan object defines the requirements and structure of an academic program or course of study3. Reference:
1: Education Data Architecture Documentation - Salesforce1
2: EDA Object Reference - Salesforce4
3: EDA Object Reference - Salesforce4


質問 # 219
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ED-Con-101受験料: https://www.jpexam.com/ED-Con-101_exam.html

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