ServiceNow certification CIS-VR exam training materials

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ServiceNow CIS-VR Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Getting Data into Vulnerability Response20%- Scanner Integrations
  • 1. Import processes
  • 2. Vulnerability scanner connectors
- Data Sources
  • 1. CMDB relationships
  • 2. Third-party security tools
- Vulnerabilities and Vulnerable Items
  • 1. Vulnerable item lifecycle
  • 2. Vulnerability records
Topic 2: Vulnerability Response Configuration and Administration20%- Assignment and Prioritization
  • 1. Risk-based prioritization
  • 2. Assignment rules
- Workspaces and Dashboards
  • 1. Reporting and analytics
  • 2. Vulnerability workspace
- Configuration Settings
  • 1. System properties
  • 2. Roles and permissions
Topic 3: Remediation and Response Processes20%- Remediation Tasks
  • 1. Task generation
  • 2. Task tracking
- Automation and Orchestration
  • 1. Flow Designer integrations
  • 2. Automated response actions
- Exception Management
  • 1. Exception workflows
  • 2. Risk acceptance
Topic 4: Vulnerability Response Applications and Modules25%- Application Vulnerability Response
  • 1. Risk prioritization
  • 2. Application vulnerability management
- Vulnerability Response with the ServiceNow Platform
  • 1. Security Operations integration
  • 2. Platform capabilities
- Container Vulnerability Response
  • 1. Container scanning integration
  • 2. Container vulnerability remediation
- Introduction to Vulnerability Response
  • 1. Vulnerability Response fundamentals
  • 2. Use cases and workflows
- About ServiceNow Security Operations
  • 1. Security Operations overview
  • 2. Security Operations architecture
Topic 5: Reporting and Operational Best Practices15%- Operational Processes
  • 1. Continuous improvement
  • 2. Lifecycle management
- Metrics and KPIs
  • 1. Vulnerability metrics
  • 2. Performance monitoring

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ServiceNow Certified Implementation Specialist - Vulnerability Response Sample Questions (Q66-Q71):

NEW QUESTION # 66
What are the three main personas involved in Application Vulnerability Response? (Choose three.)

Answer: A,C,E

Explanation:
Comprehensive and Detailed Explanation From ServiceNow Application Vulnerability Response - User Groups, Personas, and Roles:
The correct answers are A. App-Sec Manager, C. Security Champion, and D. Developer.
ServiceNow Application Vulnerability Response (AVR) provides three primary user groups to support the application vulnerability management lifecycle. These groups establish clearly defined responsibilities for overseeing application security, coordinating remediation, and implementing corrective actions.
A. App-Sec Manager: This persona provides application security governance and operational oversight.
Responsibilities include configuring application vulnerability management settings, managing application vulnerable items (AVITs), reviewing security posture, configuring integrations, and monitoring remediation performance.
C. Security Champion: The Security Champion acts as a liaison between application security teams and development teams. This persona coordinates remediation activities, evaluates assigned vulnerabilities, and ensures security requirements are incorporated into application development practices.
D. Developer: Developers are responsible for investigating and addressing vulnerabilities within their assigned applications. They examine findings, implement code changes, update dependencies, and perform remediation activities according to established security requirements.
The Vulnerability Process Owner may coordinate enterprise vulnerability management, while the CISO provides executive security oversight. However, neither is one of the three primary AVR user groups identified in the documented application architecture.
ServiceNow ' s AVR documentation explicitly identifies App-Sec Manager, Security Champion, and Developer as the three primary groups supporting application vulnerability management.
References: ServiceNow Application Vulnerability Response - Application Vulnerability Response User Groups and Roles; Explore Application Vulnerability Response; Configure Application Vulnerability Response.
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NEW QUESTION # 67
In order to more easily manage large sets of Vulnerable Items, you would want to create:

Answer: A

Explanation:
Comprehensive and Detailed Explanation From ServiceNow Vulnerability Response - Remediation Task Management:
The correct answer is A. Remediation Tasks.
ServiceNow Vulnerability Response uses remediation tasks to organize and manage collections of vulnerable items requiring coordinated corrective action.
In enterprise environments, vulnerability scanners may identify thousands of vulnerable items across servers, workstations, applications, and network infrastructure. Managing every finding independently would create substantial operational overhead.
Remediation tasks allow security teams to consolidate related vulnerabilities into actionable work records that can be assigned to appropriate remediation groups.
For example, multiple vulnerable items associated with a particular software vulnerability or infrastructure service can be grouped into a remediation task assigned to the responsible technical team.
Remediation Task Rules support automatic grouping according to vulnerability characteristics, assignment groups, or configuration item attributes.
Remediation tasks also provide lifecycle management capabilities, including investigation, implementation coordination, exception requests, resolution, and scanner-confirmed closure.
The relationship between remediation tasks and vulnerable items allows supported task-level state changes to influence the state of associated vulnerable items, while preserving individually controlled dispositions when applicable.
Filter Groups help select vulnerable items using reusable criteria, but they do not independently provide the complete remediation task lifecycle.
Script Includes provide reusable server-side scripting functionality rather than a primary vulnerability work- management mechanism.
Therefore, remediation tasks are the appropriate records for managing large collections of vulnerable items.
References: ServiceNow Vulnerability Response - Remediation Tasks and Remediation Task Rules; Remediation Tasks and Vulnerable Item States; Remediation Task Lifecycle.
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NEW QUESTION # 68
In ServiceNow, which plugin needs to be added to enable Vulnerability Integration with Qualys, Tenable, or Rapid7?

Answer: C

Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-release-notes/page/release-notes/security-operations/ secops-vuln-resp-rn.html


NEW QUESTION # 69
What is the purpose of Scoped Applications?

Answer: B

Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-application-development/page/build/applications/ concept/c_ApplicationScope.html


NEW QUESTION # 70
To ensure that Vulnerabilities are processed correctly, you can define a Service Level Agreement (SLA) for Vulnerability Response. To achieve this you would:

Answer: B

Explanation:
https://docs.servicenow.com/bundle/vancouver-security-management/page/product/vulnerability-response/task/t_


NEW QUESTION # 71
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