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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.
Topic 2	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.
Topic 3	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.

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Salesforce-Communications-Cloud Exam Questions - Salesforce Communications Cloud Accredited Professional (AP) Exam Exam Tests & Salesforce-Communications-Cloud Test Guide

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Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q26-Q31):

NEW QUESTION # 26
ABC cloud is using communication cloud's order Management for the provision and activations of service.
As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for the reference and troubleshooting purpose. A consultant has started their design using existing velocity process libraries. What solution should consultant propose to save ERP order identifiers back to salesforce Order record.

A. Enhance OOTB integration adaptor to process CREATE response from ERP and save returned ERP order identifier to SFI order record
B. Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save return from ERP order identifiers using Load DataRaptor.
C. Configure response data raptor bundle to process create response from ERP and save returned ERP order identifier to SFI order record
D. Configure GET ERP order callout task straight after the callout task that create an order in ERP.
Enhance out of the box integration adaptor to process GET response from ERP and save returned ERP order identifier to SFI order record

Answer: C

Explanation:
To save ERP order identifiers back to the Salesforce Order record, configuring a Response DataRaptor bundle to process the create response from the ERP and save the returned ERP order identifier to the Salesforce Industries Order (SFI order) record is a streamlined approach. This leverages Salesforce Industries ' out-of-the- box capabilities for data transformation and integration, facilitating efficient and reliable data capture from external systems.References:Salesforce Industries documentation on DataRaptor and integration patterns.

NEW QUESTION # 27
UC is a communication service provider using communication cloud. UC done migration by successfully loading full data set into a Full copy sandbox with no errors. UC have started loading data in production.
What two action a consultant shall recommend once the load is completed in production?

A. Raise support case to retrieve a data load report to summarize the data load.
B. Analyze and resolve any errors that were encountered and perform additional data load for any failed records
C. Validate that the resulting volumes in production match expectation, and spot check record for individual corrosiveness
D. Inform the business that data migration is completed and errors resolved in development

Answer: B,C

NEW QUESTION # 28
ABC telecom is a large telecommunication operates with 75 million assets across its customer and business customers. The company cloud to take advantage of customer 360 capabilities. There are slight operational differences between the various regions where it sells services, some regions may have different readiness timelines. Which migration strategies should be opt?

A. Do not migrate legacy assets and leverage external objects within salesforce to access them
B. Migrate assets in chunks, portioning by geographical region and account type and then prioritize high value business accounts.
C. Coordinate migration readiness across regions and execute migration all at once to ensure consistency
D. Migrate Assets in chunks, portioning by geographical region and account type and then prioritize the migration based on regional timelines.

Answer: D

NEW QUESTION # 29
UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement

A. Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item
B. Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.
C. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order
D. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global

Answer: D

Explanation:
To meet the requirement of one callout to the activation system per mobile service followed by a callout to the billing system per item, configuring an orchestration plan with two orchestration items and an orchestration dependency (A) is recommended. This setup ensures that the activation process is completed before billing information is processed, maintaining the correct order of operations.References:Salesforce Communication Cloud Order Management documentation on orchestration plan configuration.

NEW QUESTION # 30
UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.

A. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.
B. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item
C. Create one decomposition relationship each via one parent class product from all commercial offerings
D. Create one decomposition relationship each from all commercial offerings to the same technical product

Answer: C

NEW QUESTION # 31
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