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| Section | Objectives |
|---|---|
| Guiding Principles for High-Velocity IT | - Agile methods - Application of ITIL guiding principles - Continuous improvement - Lean practices - DevOps culture |
| Contribute to Value with Digital Products | - Co-created value - Resilient operations - Assured conformance - Valuable investments - Fast development |
| Digital Product Lifecycle | - Service value creation - Digital product lifecycle - Value streams - ITIL operating model |
| High-Velocity IT Techniques and Practices | - Testing and validation - Automation - Security and risk management - Cloud computing - Architecture and design |
| Understand High-Velocity IT Concepts | - Digital transformation - Digital technology - IT transformation - Digital products - High-velocity IT - Digital organization |
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NEW QUESTION # 61
An organization manages its servers, networks, and cloud resources by defining them in version- controlled configuration files that are applied automatically.
Which benefit is MOST directly achieved?
Answer: A
Explanation:
Infrastructure as code enables environments to be provisioned automatically and reproducibly from a versioned definition. This removes manual configuration effort and variation between environments, which accelerates development and testing while also reducing configuration- related incidents.
NEW QUESTION # 62
An organization wants to validate a new digital product idea with real customers before committing to full-scale development.
Which approach would BEST support this?
Answer: A
Explanation:
A minimum viable product is a version of a product with just enough features to allow it to be released to real users and to generate validated learning. It supports the "valuable investments" objective by testing assumptions cheaply and quickly, avoiding large investments in products that may not deliver the expected value.
NEW QUESTION # 63
An organization has identified a workaround for dealing with a recurring incident. As this workaround involves a sequence of manual steps, the incident is still causing more impact than is acceptable.
Which should the 'problem management' practice MOST LIKELY recommend to minimize business disruption?
Answer: B
Explanation:
Problem management aims to reduce the impact of recurring incidents by moving from temporary workarounds to more stable and efficient long-term solutions. If a workaround involves manual steps and still causes unacceptable disruption, automating it helps reduce effort, speed up resolution, and minimize human error, thereby significantly reducing business impact while a permanent fix is being developed.
NEW QUESTION # 64
Several teams repeatedly resolve the same type of incident without addressing why it keeps occurring.
Which practice should be strengthened?
Answer: C
Explanation:
Problem management is concerned with identifying and managing the causes of incidents, reducing their likelihood and impact. In high-velocity environments this practice works continually alongside development and operations teams, using techniques such as swarming and blameless reviews so that recurring failures are eliminated rather than repeatedly resolved.
NEW QUESTION # 65
An organization wants to be able to understand the internal state of its digital services from the data they emit, including logs, metrics, and traces, so that unexpected behaviour can be investigated without deploying new code.
Which characteristic is being developed?
Answer: D
Explanation:
Observability is the ability to infer the internal state of a system from its external outputs. Rich telemetry allows teams to answer questions that were not anticipated when the system was designed, which is essential for diagnosing complex distributed services and maintaining resilient operations.
NEW QUESTION # 66
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