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| Section | Weight | Objectives |
|---|---|---|
| Slack Administration and Governance | - User lifecycle management - Security and compliance controls - Workspace configuration and settings | |
| Delivery and Migration | 17% | - End-to-end migration planning and execution - Role definition across Slack, partner, and client teams - Slack delivery best practices |
| Change Management and Adoption | - User adoption strategies - Training and enablement planning - Communication and rollout planning | |
| Solution Design for Slack | - Channel strategy and governance model - Integration design with Salesforce ecosystem - Workspace architecture and design principles |
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NEW QUESTION # 46
Your Enterprise Grid plan client is preparing a presentation for senior leadership and needs to provide a complete count of the number of people in the workspace.
Which org-level metric should you recommend your client use to find this count?
Answer: C
Explanation:
The correct answer is D . If the client needs a complete count of the number of people in the workspace, the correct org-level metric is Total membership . Full members alone would undercount the population because it excludes guests. Guests alone would obviously undercount because it captures only external or limited- access users. Members who posted is an engagement metric, not a population metric; it measures activity, not total people. Senior leadership reporting usually requires a clear rollup metric that represents the entire membership footprint, especially in Enterprise Grid where leadership may need visibility across workspaces, users, guests, and adoption trends. Total membership is the only option that reflects the complete count of people associated with the workspace. The consultant should distinguish between membership metrics and engagement metrics: membership tells how many people are present, while posting metrics tell how many are actively participating. For a complete count, total membership is the only defensible recommendation.
Reference topic: Governance Structure (Owner and Admin Roles) - org-level reporting, workspace membership metrics, admin analytics, and leadership reporting.
NEW QUESTION # 47
When designing a Slack grid for a client with multiple departments and cross-functional teams, what approach should you recommend for the most effective collaboration and communication?
Answer: B
Explanation:
The best approach for a client with multiple departments and cross-functional teams is to design a grid with dedicated channels for different departments, projects, and topics. This allows for organized, focused communication and collaboration, making it easier for team members to find and engage in relevant discussions.
NEW QUESTION # 48
In the context of grid design for a multinational company using Slack, what best practice should be considered to accommodate teams across different time zones?
Answer: D
Explanation:
For a multinational company, a best practice in grid design is to create region-specific channels along with project-based and functional channels. This approach accommodates both local and global collaboration needs, allowing for efficient communication across different time zones without restricting the flexibility of global project collaboration.
NEW QUESTION # 49
A tech startup is reorganizing its Slack workspace for better team collaboration. They are considering how to name their channels effectively. What approach should they take for channel naming to enhance workspace organization?
Answer: B
Explanation:
Using a consistent naming convention based on project names or functional areas helps team members quickly identify the relevant channels for their work, thereby enhancing efficiency and organization in the workspace.
NEW QUESTION # 50
A large organization is integrating Slack and wants to ensure that its channel structure is intuitive and easy to navigate for all employees. What is the best practice for naming channels in this context?
Answer: D
Explanation:
A descriptive and standardized naming convention helps employees easily understand the purpose or function of a channel, making navigation and information retrieval more efficient in a large organization.
NEW QUESTION # 51
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