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| Section | Objectives |
|---|---|
| Topic 1: Investigation Techniques | - Data gathering methods (interviews, workshops, observation) - Document and data analysis |
| Topic 2: Competencies of a Business Analyst | - Analytical and communication skills - Professional behaviours and ethics |
| Topic 3: Strategy Analysis | - Identifying business needs and drivers - Understanding business context |
| Topic 4: Stakeholder Analysis and Management | - Engagement and communication planning - Stakeholder identification and classification |
| Topic 5: Delivering the Business Solution | - Solution evaluation and acceptance - Benefits realisation overview |
| Topic 6: Modelling and Analysis Techniques | - Process modelling and diagrams - Business and data modelling basics |
| Topic 7: What is Business Analysis | - Business change lifecycle overview - Role and purpose of business analysis |
| Topic 8: Requirements Engineering | - Requirements validation and management - Requirements elicitation and documentation |
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問題 #41
Which statement best defines "observation" as used in business analysis?
答案：C
解題說明：
Observation is an investigation technique where the business analyst watches users performing their work in the real business environment. It helps the analyst understand actual behaviour, workarounds, hand-offs, delays, exceptions, and informal practices that stakeholders may forget to mention in interviews. Observation may be formal, with planned sessions and recording sheets, or informal, where the analyst watches activities less rigidly. Option A and option D describe interviews, because they involve asking stakeholders questions directly. Option C describes a workshop or collaborative modelling activity, not observation. The defining feature of observation is that the analyst studies work as it is actually performed, rather than relying only on what stakeholders say happens. Therefore, option B is the best definition.
問題 #42
In requirements management, what is change control?
答案：A
解題說明：
Change control is a critical aspect of requirements management in business analysis. It ensures that changes to requirements are systematically evaluated, approved, and implemented without negatively impacting the project.
Key Considerations:
* Change Control Definition: Change control is a formal process used to manage modifications to requirements, ensuring that changes are necessary, feasible, and aligned with project goals.
* Version Numbering: While version numbering is part of documentation management, it is not the primary purpose of change control.
* Preventing Changes: Change control does not prevent changes but ensures they are managed appropriately.
* Tracing Requirements: Tracing requirements involves tracking their origin and impact, which is separate from managing changes.
Evaluation of Each Option:
* A. A process to control version numbering: Version numbering is a documentation practice, not the purpose of change control. Conclusion: This is not correct .
* B. A process to manage changes to requirements: This accurately describes change control as a structured approach to handling modifications to requirements. Conclusion: This is correct .
* C. A process to ensure that changes cannot be made: Change control does not block changes but ensures they are managed effectively. Conclusion: This is not correct .
* D. A process to trace requirements: Tracing requirements is a related but distinct activity focused on linking requirements to their source and impact. Conclusion: This is not correct .
問題 #43
Which two ' P's contribute to the POPIT™ holistic model?
答案：D
解題說明：
The POPIT™ model is a holistic framework used in business analysis to ensure that all aspects of the business system are considered when investigating a situation or implementing a change. The acronym stands for People, Organisation, Processes, Information, and Technology. Therefore, the two ' P ' components of the model are People and Processes. ' People ' relates to skills, motivation, job roles, and culture. ' Processes ' refers to the defined procedures, activities, and tasks carried out to deliver the business service. Ensuring that changes are successful requires addressing all five components, as a change in one area (e.g., a new IT system) invariably impacts the other areas (e.g., the skills of the People, or the Information required).
(Reference: BCS Foundation Certificate in Business Analysis / BCS Business Analysis Practice - Holistic View of the Business System, POPIT Model)
問題 #44
What is the PRIMARY purpose of a benefits plan?
答案：A
解題說明：
A benefits plan outlines how the anticipated benefits of a project or change initiative will be achieved, tracked, and managed. Its primary purpose is to ensure that benefits are realized as planned.
Key Considerations:
* Tracking Changes to Requirements: A benefits plan focuses on benefits realization, not changes to requirements.
* Quantifying Intangible Benefits: While intangible benefits may be included, the primary focus is on managing all benefits, tangible and intangible.
* Tracking and Managing Benefits Realisation: The benefits plan provides a structured approach to monitor progress and ensure benefits are delivered.
* Publishing to Shareholders: While stakeholders may review the plan, its primary purpose is internal management, not external communication.
Evaluation of Each Option:
* A. It provides a firm basis for tracking the benefits of making changes to requirements: The benefits plan focuses on overall benefits realization, not specifically on changes to requirements.
Conclusion: This is not correct .
* B. It quantifies intangible benefits that could not be quantified when the business case was presented: While intangible benefits may be included, this is not the primary purpose of the plan.
Conclusion: This is not correct .
* C. It provides a firm basis for tracking the business benefits and managing their realisation: This accurately describes the primary purpose of a benefits plan. Conclusion: This is correct .
* D. It is published to shareholders to show that their investment made will result in tangible benefits for the organisation: The benefits plan is primarily for internal use, not external reporting.
Conclusion: This is not correct .
Final Recommendation:
The primary purpose of a benefits plan is:
C). It provides a firm basis for tracking the business benefits and managing their realisation.
問題 #45
Which of the following statements about a BAM is correct?
答案：D
問題 #46
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BCS 是一個成功的公司，提供各種認證和考試。通過 PC-BA-FBA-20 考試是其中的核心要求。將帶來一個新的前沿，對你的職業道路起著如此重要的角色。PC-BA-FBA-20 認證考試的考題按照相同的教學大綱，其次是實際的 BCS 的 PC-BA-FBA-20 認證考試，我們也是不斷的升級我們的培訓資料，你得到的所有產品高達1年的免費更新，你也可以隨時延長更新訂閱時間，你將得到更多的時間來充分準備考試。
PC-BA-FBA-20下載: https://www.vcesoft.com/PC-BA-FBA-20-pdf.html
順便提一下，可以從雲存儲中下載VCESoft PC-BA-FBA-20考試題庫的完整版：https://drive.google.com/open?id=1Sa91blTtTDxC2wp65dhT_OEUiX2OC7xz