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The CIS-ITSM certification exam is an industry-recognized credential that demonstrates proficiency in ServiceNow IT service management. CIS-ITSM exam covers a range of topics, including incident management, problem management, change management, service catalog management, and service level management, among others. CIS-ITSM exam is designed to test the candidate's knowledge and ability to apply ServiceNow IT service management best practices in a real-world environment.

The CIS-ITSM certification is designed for IT professionals who are interested in implementing and managing ServiceNow ITSM solutions. CIS-ITSM Exam Tests the candidate's knowledge and skills in various areas, including incident management, problem management, change management, service level management, and configuration management. Certified Implementation Specialist - IT Service Management certification is proof that the candidate has the expertise to configure and customize the ServiceNow ITSM platform to meet the unique needs of their organization.

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ServiceNow CIS-ITSM certification is an excellent way for IT professionals to demonstrate their skills and expertise in implementing ITSM solutions using the ServiceNow platform. Certified Implementation Specialist - IT Service Management certification is globally recognized and highly respected in the IT industry, and can help candidates advance their careers and increase their earning potential. With adequate preparation and dedication, candidates can pass the CIS-ITSM Exam and earn this valuable credential.

ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q158-Q163):

NEW QUESTION # 158
ServiceNow is limited to a single Knowledge Base for all users of the platform to access.

A. True
B. False

Answer: B

Explanation:

NEW QUESTION # 159
Universal Containers uses Big Objects to store almost a billion customer transactions called Customer_Transaction__b.
These are the fields on Customer_Transaction__b:
Account__c
Program__c
Points_Earned__c
Location__c
Transaction_Date_c
The following fields have been identified as Index Fields for the Customer_Transaction__b object:
Account__c, Program__c, and Transaction_Date__c.
Which SOQL query is valid on the Customer_Transaction__b Big Object?

A. SELECT Account__c, Program__c, Transaction_Date__c FROM Customer_Transaction__b WHERE Account__c = '001R000000302D3' AND Program__c EXCLUDES ('Shoppers', 'Womens') AND Transaction_Date__c=2019-05-31T00:00Z
B. SELECT Account__c, Program__c, Transaction_Date__c FROM Customer_Transaction__b WHERE Account__c = '001R000000302D3' AND Program__c LIKE 'Shop%' AND Transaction_Date__c=2019-05-31T00:00Z
C. SELECT Account__c, Program__c, Transaction_Date__c FROM Customer_Transaction__b WHERE Account__c = '001R000000302D3' AND Program__c INCLUDES ('Shoppers', 'Womens') AND Transaction_Date__c=2019-05-31T00:00Z
D. SELECT Account__c, Program__c, Transaction_Date__c FROM Customer_Transaction__bWHERE Account__c = '001R000000302D3' AND Program__c ='Shoppers' AND Transaction_Date__c=2019-05-31T00:00Z

Answer: D

NEW QUESTION # 160
What function can a user with only the ITIL role perform in the Major Incident process?

A. Resolve a Major Incident
B. Propose a Major Incident candidate
C. Promote a Major Incident candidate
D. Publish Major Incident communication updates

Answer: B

NEW QUESTION # 161
A custom Visualforce controller calls the ApexPages.addMessage() method, but no messages are rendering on the page.
Which component should be added to the Visualforce page to display the message?

A. <apex:pageMessage severity="info" />
B. <apex:pageMessages />
C. <apex:message for="info"/>
D. <apex:facet name="messages" />

Answer: B

NEW QUESTION # 162
Which of these roles are allowed to subscribe to CI item? (Choose all that apply.)

A. itil_admin
B. admin
C. itil
D. cmbd_read

Answer: A,B,C

NEW QUESTION # 163
......

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