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質問 # 40
As Project Increment 4 progresses, the project team must choose the MOST effective communication methods for internal and external stakeholders. The Power/Interest Grid, created in the Foundations phase, is updated as needed when stakeholder influence or interest changes.
For each scenario in Column 1, select the MOST effective communication method from Column 2 to ensure successful outcomes and minimize risk of failure. Each selection in Column 2 can either be used once only or not at all.
正解：
解説：
Explanation:
The best matching is:
1 # C (Social media)
2 # E (Collaborative workspace)
3 # A (Face-to-face)
4 # D (Email)
5 # B (Instant messaging)
Now the AgilePM reasoning for each:
1. Mira wants to gather interest from potential future guests for a unique aromatherapy oil Best answer: C. Social media This is the most effective option because the audience is potential future guests , who are external stakeholders with relatively low power but useful market influence. Brinda wants market research on likely interest, so the communication method should reach a broad audience efficiently and allow feedback collection at scale.
Why this fits AgilePM:
* AgilePM values timely feedback from stakeholders and users .
* Social media is highly suitable for testing interest, gathering reactions, and validating assumptions quickly.
* It helps support business value decisions before investing further.
Why others are weaker:
* Face-to-face is too limited in reach.
* Email is too narrow and inefficient for market testing.
* Document or collaborative workspace are internal tools, not ideal for external mass engagement.
2. A Guest Experience Team member must collaborate with Priya in India on promotional materials Best answer: E. Collaborative workspace This is the best method because the task involves co-creating content , likely with revisions, comments, versions, and shared visibility across time zones. Since Priya is part-time and there is a 1.5-hour time difference , a collaborative workspace supports both synchronous and asynchronous work.
Why this fits AgilePM:
* AgilePM encourages effective collaboration and visibility of work .
* A collaborative workspace allows both people to:
* edit shared materials,
* review updates,
* track changes,
* reduce version confusion,
* and keep progress transparent.
Why not email:
* Email creates fragmented threads and version-control issues.
* It is not the best tool for iterative collaboration on shared promotional assets.
3. Mira needs Sukra's input on replacing the waterfall with a rainwater purification system; both are on site Best answer: A. Face-to-face This is the strongest choice because the discussion involves technical feasibility, impact, and likely trade- offs , and both people are physically present at the Eco-spa. A face-to-face discussion gives the richest communication and allows rapid clarification.
Why this fits AgilePM:
* AgilePM favors direct communication where possible , especially for complex or potentially ambiguous topics.
* Technical and business conversations benefit from immediate back-and-forth discussion.
* Being on site means they may also inspect the actual area together, which reduces misunderstanding.
Why others are weaker:
* Instant messaging is less rich for a nuanced design/feasibility discussion.
* Email is too slow and formal for a collaborative on-site decision.
* Documenting the outcome may happen later, but the most effective method for the discussion itself is face-to-face.
4. Hira needs Sarah's urgent formal approval to hire a contractor; Sarah is in South America Best answer: D. Email This is the best answer because the communication need is both urgent and formal . Sarah is remote, and Hira needs a clear, traceable approval for hiring a contractor for the next four Sprints.
Why this fits AgilePM:
* AgilePM values communication that is fit for purpose .
* Since this is a sponsor decision with governance and approval implications, email provides:
* a formal record,
* clear wording,
* accountability,
* and easy reference later.
Why not instant messaging:
* Instant messaging may be faster, but it is less suitable for formal approval that may need auditability and clarity.
* For sponsor-level decisions affecting budget/resources, traceability matters.
5. Wanida identifies a health and safety issue on site and must work with Sukra to resolve it Best answer: B. Instant messaging This is the most effective option because the issue is urgent, operational, and time-sensitive . Even if both are on or around the resort, instant messaging enables rapid contact, immediate coordination, and quick sharing of updates while they move between locations.
Why this fits AgilePM:
* AgilePM supports fast, responsive communication when risks or blockers emerge.
* A health and safety issue requires quick coordination to minimize impact and prevent escalation.
* Instant messaging is practical for immediate action, especially on an active site.
Why not face-to-face here:
* Face-to-face is rich, but in this matching set it is better used for the complex solution discussion in scenario 3.
* For scenario 5, the key need is speed of coordination around an urgent site issue.
質問 # 41
Answer the following questions about applying the principles for building engagement to the Change Programme, defined by Hodges.
Which 2 actions demonstrate inclusivity?
正解：A、C
解説：
Comprehensive and Detailed Step-by-Step Explanation
Understanding Inclusivity in Change Management
Inclusivity involves ensuring that all individuals impacted by the change feel included, valued, and heard. It requires active engagement, participation, and consideration of diverse perspectives and needs. As per Hodges
' principles for building engagement, inclusivity fosters collaboration and reduces resistance by addressing emotional and cultural barriers.
Option Analysis
* A. Consider providing everyone at the next staff event with pens and notebooks with the UniCo logo and an image representing this change programme
* While distributing branded items helps promote a sense of identity and connection, this action does not directly foster inclusivity. It is more of a promotional activity than one aimed at active participation or involvement.
* Incorrect.
* B. Define in early key messages how the inclusion of Selco links to the strategic repositioning of UniCo in the marketplace
* While this action is important for clear communication, it focuses on alignment with strategic goals rather than creating an inclusive environment. Inclusivity requires active engagement of individuals, which this option does not fully address.
* Incorrect.
* C. Encourage the team from Selco to continue to use their old logo as a way of maintaining some familiar symbolism they can identify with
* Allowing Selco to retain their old logo might help preserve some sense of identity, but it creates a division rather than fostering integration. True inclusivity would involve bringing teams together under a shared vision or brand.
* Incorrect.
* D. Provide opportunities for staff who had volunteered to act as mentors during the Change Programme to meet to resolve resistance issues
* This action fosters inclusivity by actively involving staff members in resolving issues collaboratively. Mentors can bridge gaps between teams, address concerns, and ensure that everyone feels included in the change process.
* Correct.
* E. Invite those staff who are asking questions about the Change Programme proposals to suggest what might work for them
* This demonstrates inclusivity by giving staff a platform to voice their concerns and contribute to solutions. By involving them in decision-making, it ensures that their perspectives are considered, fostering ownership and reducing resistance.
* Correct.
Why D and E are the Correct Answers (Scenario Alignment)
Both options emphasize participation, collaboration, and addressing individual concerns. These actions align with Hodges ' principles for inclusivity by enabling direct involvement and empowering stakeholders in the change process.
References (AgilePM and Scenario Alignment):
* UniCo Scenario: " Staff concerns must be addressed to build alignment and reduce resistance to change.
"
* AgilePM Handbook, Chapter 6: Building Stakeholder Engagement and Inclusivity.
* Agile Business Consortium - Managing Cultural and Emotional Barriers During Change.
質問 # 42
Using the Project Scenario and the additional information provided for this question in the Scenario Booklet, answer the following question about the responsibilities of the roles in the Agile team.
Lines 1 to 5 in the table below consist of an assertion statement and a reason statement. For each line identify the appropriate option, from options A to E, that applies.
Each option can be used once, more than once or not at all.
Assertion
* The Marketing Director, in the role of Business Visionary, is empowered to overrule cost restrictions advised by the Chief Accountant, who is appointed as Business Ambassador.
BECAUSE
The Project-level roles are responsible for directing, managing and co- ordinating the project.
* The Procurement Manager is an appropriate representative of the end user of the solution.
BECAUSE
The Business Ambassador should be empowered to make decisions within
the boundaries of their role, without referral to higher authorities outside the Solution Development Team.
* The other specialist gardening team members from Earth Excavations would be suitable as Solution Developers, assigned alongside the Head Landscape Gardener.
BECAUSE
Extra Solution Developers can provide a supporting role for a Lead
Developer.
* The 'Hoy for Hoy Hall' Action Group members should be assigned as Business Ambassadors.
BECAUSE
The Business Ambassador is responsible for ensuring that business needs are properly analysed.
* The Project Manager should plan the communication needed between the Marketing Director, in the role of Business Visionary, and the 'Hoy for Hoy Hall' Action Group.
BECAUSE
The Business Visionary is responsible for promoting the business vision to all interested parties.
正解：
解説：
Explanation:
Here are the appropriate options for each assertion and reason combination:
* The Marketing Director, in the role of Business Visionary, is empowered to overrule cost restrictions advised by the Chief Accountant, who is appointed as Business Ambassador.
* C. True (Assertion) False (Reason)
* Rationale: While the Business Visionary may have the authority to make strategic decisions that could overrule cost restrictions, the reason given relates to project-level roles directing the project, not to the authority to overrule cost-related advice.
* The Procurement Manager is an appropriate representative of the end user of the solution.
* B. True (Assertion) True (Reason) BUT the reason does not explain the assertion
* Rationale: The Procurement Manager, as part of the operational team, could represent the end user. However, the reason given talks about the empowerment of the Business Ambassador, which does not directly explain why the Procurement Manager is a representative of the end user.
* The other specialist gardening team members from Earth Excavations would be suitable as Solution Developers, assigned alongside the Head Landscape Gardener.
* A. True (Assertion) True (Reason) AND the reason explains the assertion
* Rationale: Specialist gardening team members would be suitable as Solution Developers, providing support to the Lead Developer, which is a common practice in Agile teams.
* The 'Hoy for Hoy Hall' Action Group members should be assigned as Business Ambassadors.
* D. False (Assertion) True (Reason)
* Rationale: While the Business Ambassador should ensure that business needs are analyzed, the
'Hoy for Hoy Hall' Action Group members being assigned as Business Ambassadors is not necessarily true as they are external stakeholders and not necessarily equipped to represent the business internally on a project.
* The Project Manager should plan the communication needed between the Marketing Director, in the role
* of Business Visionary, and the 'Hoy for Hoy Hall' Action Group.
* A. True (Assertion) True (Reason) AND the reason explains the assertion
* Rationale: The Project Manager typically has the responsibility to plan and manage communication between the project team and external stakeholders, and the Business Visionary's role includes promoting the business vision to interested parties, which includes the 'Hoy for Hoy Hall' Action Group.
質問 # 43
If the team cannot agree the system content, which 2 actions should the Workshop Facilitator take?
正解：B、D
解説：
The two actions that the Workshop Facilitator should take if the team cannot agree on the system content are:
* C. Facilitate the creation of a list of actions to be carried out after the workshop, to resolve the issue. This will ensure that the disagreement does not stall the project and that there is a clear plan for how to move forward.
* E. Prepare a report describing the outcome of the workshop. This will provide a record of the discussion and any decisions made, which can be useful for future reference and for keeping stakeholders informed.
Please note that while presenting their own interpretation of what the system should include (option A) or presenting the group with a predefined specification of what should be included (option B) might seem like potential solutions, these actions could bias the discussion and may not lead to a solution that meets all stakeholders' needs. Agreeing to disagree and closing the workshop (option D) could leave the issue unresolved, which could cause problems later in the project. The facilitator's role is to guide the discussion and help the team reach a consensus, not to impose their own views or prematurely end the discussion.
質問 # 44
Using the Project Scenario and the additional information provided for this question in the Scenario Booklet, answer the following question about the responsibilities of the roles in the Agile team.
Lines 1 to 5 in the table below consist of an assertion statement and a reason statement. For each line identify the appropriate option, from options A to E, that applies.
Each option can be used once, more than once or not at all.
Assertion
* The Marketing Director, in the role of Business Visionary, is empowered to overrule cost restrictions advised by the Chief Accountant, who is appointed as Business Ambassador.
BECAUSE
The Project-level roles are responsible for directing, managing and co- ordinating the project.
* The Procurement Manager is an appropriate representative of the end user of the solution.
BECAUSE
The Business Ambassador should be empowered to make decisions within
the boundaries of their role, without referral to higher authorities outside the Solution Development Team.
* The other specialist gardening team members from Earth Excavations would be suitable as Solution
* Developers, assigned alongside the Head Landscape Gardener.
BECAUSE
Extra Solution Developers can provide a supporting role for a Lead
Developer.
* The 'Hoy for Hoy Hall' Action Group members should be assigned as Business Ambassadors.
BECAUSE
The Business Ambassador is responsible for ensuring that business needs are properly analysed.
* The Project Manager should plan the communication needed between the Marketing Director, in the role of Business Visionary, and the 'Hoy for Hoy Hall' Action Group.
BECAUSE
The Business Visionary is responsible for promoting the business vision to all interested parties.
正解：
解説：
Explanation:
Here are the appropriate options for each assertion and reason combination:
* The Marketing Director, in the role of Business Visionary, is empowered to overrule cost restrictions advised by the Chief Accountant, who is appointed as Business Ambassador.
* C. True (Assertion) False (Reason)
* Rationale: While the Business Visionary may have the authority to make strategic decisions that could overrule cost restrictions, the reason given relates to project-level roles directing the project, not to the authority to overrule cost-related advice.
* The Procurement Manager is an appropriate representative of the end user of the solution.
* B. True (Assertion) True (Reason) BUT the reason does not explain the assertion
* Rationale: The Procurement Manager, as part of the operational team, could represent the end user. However, the reason given talks about the empowerment of the Business Ambassador, which does not directly explain why the Procurement Manager is a representative of the end user.
* The other specialist gardening team members from Earth Excavations would be suitable as Solution Developers, assigned alongside the Head Landscape Gardener.
* A. True (Assertion) True (Reason) AND the reason explains the assertion
* Rationale: Specialist gardening team members would be suitable as Solution Developers, providing support to the Lead Developer, which is a common practice in Agile teams.
* The 'Hoy for Hoy Hall' Action Group members should be assigned as Business Ambassadors.
* D. False (Assertion) True (Reason)
* Rationale: While the Business Ambassador should ensure that business needs are analyzed, the
'Hoy for Hoy Hall' Action Group members being assigned as Business Ambassadors is not necessarily true as they are external stakeholders and not necessarily equipped to represent the business internally on a project.
* The Project Manager should plan the communication needed between the Marketing Director, in the role of Business Visionary, and the 'Hoy for Hoy Hall' Action Group.
* A. True (Assertion) True (Reason) AND the reason explains the assertion
* Rationale: The Project Manager typically has the responsibility to plan and manage communication between the project team and external stakeholders, and the Business Visionary's role includes promoting the business vision to interested parties, which includes the 'Hoy for Hoy Hall' Action Group.
質問 # 45
......
弊社はAgilePM-Practitioner問題集の英語版と日本語版をリリースしています。英語版と日本語版の内容は同じですけど、言語だけ違いがあります。それなので、AgilePM-Practitionerに関する英語試験や日本語試験に参加する予定があるご客様は安心に問題集を購入できます。AgilePM-Practitioner試験のために、気楽に準備したり、参加したりしています。その他、我々のAgilePM-Practitioner日本語問題集を購入すると、英語版を送ります。
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