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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Design | 23% | - Data Model Configuration
|
| Topic 2: Integration & Analytics | 13% | - Reporting
|
| Topic 3: Functional Knowledge | 18% | - Student Lifecycle
|
| Topic 4: Domain Expertise | 28% | - Salesforce.org Product Suite
|
| Topic 5: Implementation Strategies | 18% | - Data Migration
|
Fast2test ist eine Website, die den Traum vielen IT-Fachleuten erfüllen kann. Wenn Sie einen IT-Traum haben, dann wählen Sie doch Fast2test. Die Fragenkataloge zur Salesforce ED-Con-101 Zertifizierungsprüfung von Fast2test sind von vielen IT-Fachleuten begehrt, die Ihnen helfen, die ED-Con-101 Zertifizierung zu bestehen und im Berufsleben befördert zu werden.
189. Frage
A college is interested in best practice and tips on Salesforce date foverance.
Which resource should the consultant recommend?
Antwort: B
Begründung:
The Trailblazer Community is a resource that the consultant can recommend for best practices and tips on Salesforce data governance. The Trailblazer Community is an online platform where customers can connect with other Salesforce users, experts, and partners, and share their knowledge and experience. The Trailblazer Community also provides access to groups, events, blogs, webinars, and resources related to various topics, including data governance. The IdeaExchange, the Partner Community, and the AppExchange are not resources that provide best practices and tips on Salesforce data governance. Reference:
https://trailblazer.salesforce.com/
https://trailhead.salesforce.com/en/content/learn/modules/trailblazer_community_basics
190. Frage
Staff want to maximize the value of their Education Cloud org and CRM Analytics. They need a dashboard that tracks metrics, such as application status, the total number of applications, and how those totals compare to the previous period.
What should the consultant do?
Antwort: A
Begründung:
The Admissions Insights dashboard in Salesforce Education Cloud provides a comprehensive view of the admissions process, offering pre-built reports and dashboards that track key metrics such as application status, total number of applications, and comparisons to previous periods. This dashboard allows staff to easily monitor and analyze admissions data without the need to create custom dashboards from scratch, thus maximizing the value of their Education Cloud org and CRM Analytics.
Reference:
Admissions Connect
CRM Analytics for Education
191. Frage
The Executive Education department uses Salesforce to track sales of custom education programs to corporations and organizations. The department director needs to know the pipeline of custom programs.
How should the consultant meet this business requirement?
Antwort: A
Begründung:
The consultant should use an Opportunity report to meet the business requirement of showing the pipeline of custom programs for the Executive Education department. An Opportunity report is a type of report that shows information about Opportunities, such as amount, stage, probability, or close date. An Opportunity report can help the department director know the pipeline of custom programs by showing the distribution and performance of Opportunities by various criteria, such as program type, account, or owner. Creating a custom report type, setting up an Affiliations report, or configuring a list view are not ways to meet the business requirement of showing the pipeline of custom programs for the Executive Education department. Reference:
https://help.salesforce.com/s/articleView?id=sf.reports_standard_opp.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/reports_dashboards/reports_dashboards_funnel
192. Frage
An Admissions office is using Education Cloud to manage its student application review process. The office needs to make sure students cannot edit applications after the submission deadline.
Which two features could the consultant use to meet this requirement?
Antwort: C
Begründung:
Using OmniStudio FlexCard:
OmniStudio FlexCard can be used to create a dynamic user interface that displays the application data in a structured format. This can include conditional logic to show or hide fields based on the submission status of the application.
Applying Validation Rule:
A validation rule can be used to enforce that applications cannot be edited after the submission deadline. This ensures data integrity by preventing changes to the application record once the deadline has passed.
Steps to Implement:
Create a FlexCard:
Navigate to OmniStudio > FlexCards.
Create a new FlexCard that displays application details and includes logic to disable editing past the deadline.
Set Up Validation Rule:
Go to Setup > Object Manager > Application Object.
Create a validation rule to check if the current date is past the submission deadline and prevent edits.
Example validation rule: AND(ISCHANGED([Application].Status), [Application].Status = 'Submitted', TODAY() > [Application].Submission_Deadline__c) Testing:
Test the FlexCard and validation rule to ensure that students cannot edit their applications after the submission deadline.
Ensure the user interface and validation rule work seamlessly together to provide a smooth user experience.
Reference:
Salesforce OmniStudio Documentation: Creating FlexCards
Salesforce Help: Validation Rules
193. Frage
The Registrar's office has limited staff and is interested in a real-time automated Salesforce messaging solution that can address common student questions on deadlines and requirements, and provide links to resources.
Which two options should the consultant recommend to meet the requirement?
Choose 2 answers.
Antwort: A,D
Begründung:
Bots and Live Chat are two options that the consultant can recommend to meet the requirement of providing real-time automated Salesforce messaging solution that can address common student questions on deadlines and requirements, and provide links to resources. Bots are automated agents that can interact with customers via text or voice, and provide answers, guidance, or actions based on predefined rules or artificial intelligence. Live Chat is a feature that allows users to chat with customers or prospects in real time from a website or an app, and provide support or information. Bots and Live Chat can be used together to create a seamless customer service experience, where bots can handle simple inquiries and escalate complex cases to live agents. Knowledge and Queues are not options that can provide real-time automated Salesforce messaging solution. Reference:
https://www.salesforce.com/products/service-cloud/features/bots/
https://www.salesforce.com/products/service-cloud/features/live-chat-software/
https://trailhead.salesforce.com/en/content/learn/modules/service_bots_basics
194. Frage
......
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