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Peoplecert MSP-Practitioner Exam Syllabus Topics:

TopicDetails
Topic 1
  • Stakeholder Engagement: Learn how to effectively manage diverse stakeholders, including executives, sponsors, team members, suppliers and customers, with advanced communication and relationship-building skills.
Topic 2
  • Risk and Issue Management: Acquire advanced knowledge of identifying, assessing and managing risks and issues that can impact a programme's success.
Topic 3
  • Problem Solving: Develop expertise in addressing complex programme management challenges and resolving issues efficiently and effectively.
Topic 4
  • Programme Management: Develop expertise in programme management best practices, mastering principles, themes and processes to help organizations manage programmes effectively.

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Peoplecert MSP Practitioner, 5th edition Exam Sample Questions (Q112-Q117):

NEW QUESTION # 112
In which document would you expect to find the levels of confidentiality to be applied in the programme?

Answer: B

Explanation:
Levels of confidentiality and information security requirements are documented in the Information Management Strategy. This strategy sets out how information will be handled throughout the programme, covering aspects such as access rights, data classification, storage, and dissemination protocols to protect sensitive information.
The MSP Practitioner specifies: "Confidentiality details are defined in Information management strategy," indicating that this document governs the secure management of programme data and communication. It is essential that confidentiality levels are clear to prevent unauthorized access to sensitive information, which could jeopardize the programme's success or breach legal and regulatory obligations.
While Quality Management, Resource Management, and Benefits Management Strategies address different governance aspects such as assurance, resource allocation, and benefit realization, they do not primarily deal with confidentiality.
Information management is critical for stakeholder trust, compliance with legislation (e.g., GDPR), and safeguarding intellectual property or competitive advantage. Clear documentation in the Information Management Strategy ensures that all programme participants understand their responsibilities regarding confidentiality, promoting consistent and secure handling of data.


NEW QUESTION # 113
At the end of Tranche 2, the programme office lead reported that the overall programme cost would exceed the current budget. The SRO has recommended to the sponsoring group that the programme budget be increased, to enable the programme to deliver the full target operating model, as originally planned.
Which theme is being applied to the 'evaluate new information' process?

Answer: B

Explanation:
Comprehensive and Detailed 200 to 250 words of Explanation From Exact Extract of project- programme-and-portfolio-management of 5th Edition MSP:
The Justification Theme is the backbone of any MSP programme, ensuring that the investment of time, money, and effort is continually balanced against the expected benefits. This theme is most visible during the ' Evaluate new information' process at the end of a tranche, where the Business Case is formally reassessed.
Option B is the correct answer. When the programme office lead reports a budget overrun, it directly impacts the financial viability of the programme. The SRO's recommendation to increase the budget to achieve the Target Operating Model (TOM) is a fundamental "Justification" activity. The SRO is arguing that the value of the benefits to be realized (the outcomes of the full TOM) still outweighs the increased cost of the investment. According to MSP 5th Edition, the justification must be maintained throughout the lifecycle; if the costs increase, the SRO must re-validate with the Sponsoring Group that the programme remains desirable and achievable. This application of the Justification theme ensures that the programme does not proceed blindly into a deficit but makes a conscious, governed decision to continue based on the remaining value. It protects the organization from "sunk cost fallacy" by forcing a transparent review of the investment's merit in light of the new financial data.


NEW QUESTION # 114
Which of the following is an Information Baseline?

Answer: B

Explanation:
All three-Governance, Boundary, and Management-are defined as Information Baselines in MSP. An Information Baseline refers to essential information repositories and frameworks that support programme control and management.
The MSP Practitioner states: "All are defined information baselines," meaning that governance baselines set controls and accountability, boundary baselines define scope and limits, and management baselines cover operational details such as risks and issues.
Together, these baselines form a comprehensive information foundation, enabling effective oversight, coordination, and decision-making throughout the programme lifecycle.
Understanding and maintaining these baselines ensures transparency, consistency, and effective control over complex transformational programmes.


NEW QUESTION # 115
Which individual is MOST LIKELY to be appointed as the SRO?

Answer: A

Explanation:
Comprehensive and Detailed 200 to 250 words of Explanation From Exact Extract of project- programme-and-portfolio-management of 5th Edition MSP:
The Senior Responsible Owner (SRO) is the individual with ultimate accountability for the programme, ensuring that it meets its objectives and delivers the projected benefits. According to MSP 5th Edition, the SRO must be a senior executive who can provide leadership, has the authority to make strategic decisions, and, crucially, "owns" the Business Case. The SRO is typically the person who represents the Sponsoring Group and has the greatest interest in the programme's success.
In the context of a utility company (UU) where the programme involves major financial investment, cross- selling services to increase revenue, and significant organizational transformation, the Chief Finance Officer (CFO) is the most likely candidate among the choices. While the CTO or CEngO (Options C and D) might lead specific technical projects or themes, the SRO role requires a broader view of the organizational benefits and financial viability. The CFO (Option A) is often positioned to bridge the gap between strategic corporate goals and the financial commitment required for a programme. They have the necessary seniority to hold the Programme Board accountable and to ensure that the programme remains aligned with the organization's overarching financial strategy. The SRO must be someone who can navigate the political landscape and secure the necessary resources, a role naturally suited to a C-suite executive like the CFO.


NEW QUESTION # 116
The programme is in the 'design the outcomes' process. The programme team is reviewing the programme brief and a revised version of the vision statement that has been prepared and validated in a workshop with key stakeholders.
What action should the programme manager and BCM take FIRST?

Answer: B

Explanation:
Comprehensive and Detailed 200 to 250 words of Explanation From Exact Extract of project- programme-and-portfolio-management of 5th Edition MSP:
The 'Design the outcomes' process is where the high-level vision is translated into a detailed Target Operating Model (TOM) and a Benefit Framework. Once the vision is validated, the next logical step in the MSP transformational flow is to begin detailing the benefits that the new state will provide.
Option B is the correct answer because it focuses on quantifying the benefits-specifically the "increased customer numbers." Before scheduling resources (Option C) or refining risk registers (Option A), the Business Change Manager (BCM) and the Programme Manager must work with the business (the call centre managers) to define what success looks like in measurable terms. This involves creating Benefit Profiles. By holding a workshop to confirm these numbers, the BCM ensures that the benefits are realistic, owned by the business, and directly linked to the validated vision. This step is crucial for the Justification Theme, as it provides the evidence needed to build the detailed Business Case. In MSP 5th Edition, the
"benefits-led" nature of programmes means that defining the measurable improvements is a top priority once the desired future state (the vision) is understood. Only after these benefits are clearly identified and documented can the programme effectively plan the delivery of the capabilities required to achieve them.


NEW QUESTION # 117
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