ITIL-4-HVIT덤프최신자료 - ITIL-4-HVIT최신업데이트인증덤프

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Section	Objectives
Topic 1: Digital Product Lifecycle	- ITIL operating model - Value streams - Service value creation - Digital product lifecycle
Topic 2: Guiding Principles for High-Velocity IT	- Agile methods - Continuous improvement - Lean practices - Application of ITIL guiding principles - DevOps culture
Topic 3: Contribute to Value with Digital Products	- Assured conformance - Co-created value - Valuable investments - Fast development - Resilient operations
Topic 4: Understand High-Velocity IT Concepts	- IT transformation - Digital organization - Digital technology - Digital transformation - High-velocity IT - Digital products
Topic 5: High-Velocity IT Techniques and Practices	- Automation - Security and risk management - Architecture and design - Testing and validation - Cloud computing

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최신 Peoplecert ITIL ITIL-4-HVIT 무료샘플문제 (Q90-Q95):

질문 # 90
An organization has recently received feedback from its employees that many key applications are missing important functionality or are too difficult to use.
How can the 'software development and management' practice help address the situation?

A. By ensuring that the organization's current and future needs are supported by effective solution proposals
B. By ensuring that an Agile software development lifecycle approach is adopted
C. By ensuring that the applications continually meet the organization's requirements and quality criteria
D. By ensuring that new and changed application components meet agreed criteria

정답：C

설명：
The software development and management practice ensures that applications are designed, built, and maintained to meet both current and evolving business needs. By continuously aligning applications with organizational requirements and quality criteria, it helps ensure that software remains usable, functional, and fit for purpose, directly addressing issues of missing functionality and poor usability.

질문 # 91
An organization has experienced many security issues due to cyber attacks that target users. The management team has decided to train users to help them understand their role in managing this risk.
Which type of control is this training an example of?

A. Prevention
B. Correction
C. Detection
D. Risk analysis

정답：A

설명：
User training aimed at reducing the likelihood of cyber security incidents is a preventive control. It works by influencing user behaviour and increasing awareness so that security threats are less likely to succeed in the first place, thereby reducing the probability of security breaches occurring.

질문 # 92
Which concept focuses on a collaborative exchange of competencies for the mutual benefit of the organizations involved?

A. Design thinking
B. Complexity thinking
C. Service-dominant logic
D. Toyota Kata

정답：C

설명：
Service-dominant logic emphasizes that value is co-created through collaboration and the exchange of competencies between organizations, ensuring mutual benefit rather than value being delivered one-way.

질문 # 93
A development and operations team experienced a major service outage during a release. After recovery, senior leaders want to understand what happened and prevent recurrence, but they also want to avoid a blame culture that discourages openness.
Which approach is BEST?

A. Escalate the issue directly to supplier management
B. Conduct a blameless post-mortem focused on learning
C. Suspend the staff involved until the investigation is complete
D. Limit the review to technical logs only

정답：B

설명：
A blameless post-mortem supports learning, transparency, and continual improvement without creating fear. In HVIT environments, organizations need fast learning loops and honest reporting, especially after failures. People are more likely to share important evidence and contributing factors when they know the goal is improvement, not punishment.

질문 # 94
An organization is experiencing significant cultural change as a result of introducing Agile and DevOps practices.
How can managers use Toyota Kata to help employees adjust to these different ways of working?

A. By making difficult decisions for the teams and providing step-by-step guidance
B. By encouraging the practising of routines to unlearn old habits and learn new ones
C. By encouraging widespread changes that involve the teams starting from scratch
D. By creating detailed plans that predetermine how to approach large changes

정답：B

설명：
Toyota Kata focuses on developing adaptive thinking and continuous improvement through structured routines and coaching. By encouraging the practice of routines, managers help employees gradually shift from old working habits to new ones in Agile and DevOps environments. This iterative learning approach supports behavior change through repetition, reflection, and experimentation rather than rigid planning or directive control.

질문 # 95
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