참고: DumpTOP에서 Google Drive로 공유하는 무료, 최신 L5M9 시험 문제집이 있습니다: https://drive.google.com/open?id=1f8U8a3HjJnFEgQstdsHQdtSlseVxanPi
CIPS L5M9인증시험은 현재IT업계에서 아주 인기 있는 시험입니다.많은 IT인사들이 관연 자격증을 취득하려고 노력하고 있습니다.CIPS L5M9인증시험에 대한 열기는 식지 않습니다.CIPS L5M9자격증은 여러분의 사회생활에 많은 도움이 될 것이며 연봉상승 등 생활보장에 업그레이드 될 것입니다.
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Process Design, Planning and Improvement | 20-25% | - Process mapping, workflow and design principles - Capacity planning, demand management and resource allocation - Continuous improvement methodologies: Kaizen, Six Sigma, Lean, BPR - Benchmarking and process optimization - Forecasting, scheduling and inventory management |
| Topic 2: Quality Management and Performance Measurement | 15-20% | - Quality control, assurance and improvement tools - Total Quality Management (TQM) concepts and application - Quality standards: ISO 9000 series and related frameworks - Measuring efficiency, productivity and customer satisfaction - Key Performance Indicators (KPIs) for operations |
| Topic 3: Principles of Operations Management | 15-20% | - Definition, scope and role of operations management - Value creation, efficiency and effectiveness - Input-transformation-output model - Operations strategy alignment with organizational goals - Linkages between operations, procurement and supply chain |
| Topic 4: Lean, Agile and Responsive Operations | 15-20% | - Application in manufacturing, service and public sectors - Agile approaches: flexibility, responsiveness and speed - Lean principles: waste elimination, value stream mapping - Comparison and integration of lean and agile |
| Topic 5: Operational Risk, Sustainability and Ethics | 15-20% | - ESG considerations in operational design and delivery - Identifying, assessing and mitigating operational risks - Sustainable operations: green practices, circular economy - Ethical and responsible operations management |
DumpTOP에서 출시한 CIPS 인증 L5M9시험덤프는DumpTOP의 엘리트한 IT전문가들이 IT인증실제시험문제를 연구하여 제작한 최신버전 덤프입니다. 덤프는 실제시험의 모든 범위를 커버하고 있어 시험통과율이 거의 100%에 달합니다. 제일 빠른 시간내에 덤프에 있는 문제만 잘 이해하고 기억하신다면 시험패스는 문제없습니다.
질문 # 71
A manufacturing company makes taps which they advertise with a guarantee of durability for 10 years. At which point in time would you expect most defects to be found?
정답：C
설명：
The correct answer is within the first year. Failure rates is depicted as a 'bathtub' curve- most defects are found right at the beginning of an item's lifespan, and right at the end. This is why option 1 is correct. See p.94 for more details.
질문 # 72
The RATER methodology looks at the key dimensions to providing an effective service. Which of the following is not a dimension of this framework?
정답：B
설명：
Responsiveness is incorrect. The R in RATER stands for reliability. The full acronym is; reliability, assurance, tangibles, empathy, responsiveness. P.58
질문 # 73
Below are details of five companies who operate a Total Quality Management System (TQM). For each company, select the system used and identify which area of the Balanced Scorecard this relates to.
Company 1: The focus of this company is to gather real-time data to assess the quality of products created during the manufacturing process. There are tight budgets and reworking any defects will affect the bottom line.
Company 2: This company is concerned about how their products are received. They have recently completed market research focused on their client's feelings. The objective is now to improve the product's look and performance to meet these expectations.
Company 3: The focus of this company is defining the customer requirements and translating this into a high-quality specification and effective operational process.
Company 4: Within this company there is a group of 6 employees who meet regularly with the objective of reducing issues that arise in the manufacturing of products.
Complete the table below by listing the TQM System used and the relevant Balanced Scorecard criteria for each company. Each response should only be used once: Quality Circle, Statistical Process Control, Kansei Engineering, Quality Function Deployment, Finance Criteria, Business Process Criteria, Learning and Growth Criteria, Customer Criteria.
Which of the following will you put into box 7?
정답：B
설명：
The correct answers are as follows:
질문 # 74
Below are details of 4 local manufacturing companies. For each company you must decide what the main objective is for the organisation and what layout their manufacturing plant has.
Company 1: This company creates large, delicate products which are hard to move. The main aim of the company is to stand out from competitors due to the superior level of materials used and by using the latest forms of technology to create the items.
Company 2: This company produces 72 different items and has designated zones within its premises for the creation of each item. The zones are organised based on the technology used and some products may be passed between different zones to be completed. The company creates many different items in response to changing customer demands, with many product lines only lasting a single season.
Company 3: Company 3 creates one product which flows along a single production line, with staff members adding to the product on four different occasions. The company must produce a high volume of this singular product in order to break even. Therefore, there is always a steady flow of items through the plant and it is important there is no stoppage in production.
Company 4: This company produces small batches of products, as and when they are ordered by customers. Due to uncertainty in demand, a high profit margin is added to the cost of each item. Teams in the factory are grouped into different areas depending on the technological process they are using.
Complete the table below by listing the objective criteria and plant layout for each company. Each response should only be used once: flexibility, speed, quality, cost, functional layout, cell layout, product layout, fixed-position layout
Which of the following will you put into box 6?
정답：A
설명：
The correct answers are as follows:
질문 # 75
Below are details of 4 local manufacturing companies. For each company you must decide what the main objective is for the organisation and what layout their manufacturing plant has.
Company 1: This company creates large, delicate products which are hard to move. The main aim of the company is to stand out from competitors due to the superior level of materials used and by using the latest forms of technology to create the items.
Company 2: This company produces 72 different items and has designated zones within its premises for the creation of each item. The zones are organised based on the technology used and some products may be passed between different zones to be completed. The company creates many different items in response to changing customer demands, with many product lines only lasting a single season.
Company 3: Company 3 creates one product which flows along a single production line, with staff members adding to the product on four different occasions. The company must produce a high volume of this singular product in order to break even. Therefore, there is always a steady flow of items through the plant and it is important there is no stoppage in production.
Company 4: This company produces small batches of products, as and when they are ordered by customers. Due to uncertainty in demand, a high profit margin is added to the cost of each item. Teams in the factory are grouped into different areas depending on the technological process they are using.
Complete the table below by listing the objective criteria and plant layout for each company. Each response should only be used once: flexibility, speed, quality, cost, functional layout, cell layout, product layout, fixedposition layout
Which of the following will you put into box 8?
정답：B
설명：
The correct answers are as follows:
질문 # 76
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CIPS인증 L5M9시험은 중요한 IT인증자격증을 취득하는 필수시험과목입니다CIPS인증 L5M9시험을 통과해야만 자격증 취득이 가능합니다.자격증을 많이 취득하면 자신의 경쟁율을 높여 다른능력자에 의해 대체되는 일은 면할수 있습니다.DumpTOP에서는CIPS 인증L5M9시험대비덤프를 출시하여 여러분이 IT업계에서 더 높은 자리에 오르도록 도움드립니다. 편한 덤프공부로 멋진 IT전문가의 꿈을 이루세요.
L5M9시험대비자료: https://www.dumptop.com/CIPS/L5M9-dump.html
그 외, DumpTOP L5M9 시험 문제집 일부가 지금은 무료입니다: https://drive.google.com/open?id=1f8U8a3HjJnFEgQstdsHQdtSlseVxanPi