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| Section | Weight | Objectives |
|---|---|---|
| Health Cloud Basics and Administration | 20% | - Explain the capabilities of Health Cloud - Manage Health Cloud permissions and sharing - Configure Health Cloud settings and custom metadata |
| Provider Relationship Management | 15% | - Configure provider network management - Manage referral management - Implement provider search and matching |
| Patient Engagement and Clinical Operations | 30% | - Configure patient timelines and milestones - Implement care plans and care teams - Manage clinical encounters and assessments - Configure patient management workflows |
| Health Cloud Analytics and Reporting | 15% | - Utilize Health Cloud for operational insights - Implement clinical analytics - Configure Health Cloud reports and dashboards |
| Clinical Data Model and Interoperability | 20% | - Configure clinical objects and relationships - Understand the clinical data model - Explain interoperability and FHIR integration |
>> Latest Health-Cloud-Accredited-Professional Exam Objectives <<
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NEW QUESTION # 23
A payer needs to triage provider and care team inquiries around member plan benefits and member care. The agents also need to be informed about changes in records that require attention.
Which three permission set licenses should a consultant assign to the security model for these users?
Answer: A,B,E
NEW QUESTION # 24
Bloomington Caregivers is looking to view potential drug-to-drug interactions for its patients' medications and make recommendations based on that data within Health Cloud.
Which Health Cloud add-on should a consultant recommend to fulfill this requirement?
Answer: D
Explanation:
Bloomington Caregivers aims to identify potential drug-to-drug interactions for patients' medications and provide recommendations based on that data within Salesforce Health Cloud. To fulfill this requirement, the Medication Management add-on is the appropriate solution.
Overview of Medication Management:
Medication Management is an add-on feature in Salesforce Health Cloud designed to help healthcare providers and care coordinators manage patients' medication regimens effectively. It enhances patient safety by identifying potential medication-related issues, including drug-to-drug interactions, and supports the reconciliation of medication lists during care transitions.
Key Features:
Medication Reconciliation:
Facilitates the accurate compilation of a patient's medication list, ensuring that all prescribed and over-the-counter medications are accounted for.
Drug Interaction Checks:
Automatically checks for potential drug-to-drug interactions using integrated databases, alerting healthcare providers to possible adverse effects.
Recommendations and Documentation:
Enables providers to document recommendations and notes related to a patient's medication regimen, supporting informed clinical decisions.
Implementation Considerations:
Licensing:
Medication Management is an add-on product that requires additional licensing. Ensure that your organization has the necessary licenses to access this feature.
Configuration:
Set up the Patient Medication Manager Lightning component within Health Cloud to utilize Medication Management features. This component provides an integrated interface for managing patient medications.
Integration with RxNorm:
Medication Management supports integration with RxNorm, a standardized nomenclature for clinical drugs, to enhance the accuracy of medication information and interaction checks.
Reference:
Medication Reconciliation: This Salesforce Help article provides detailed information on setting up and using the Medication Management feature within Health Cloud.
Salesforce
Add Medications by Using the Add Patient Medication Flow: Guidance on adding medications for patients using the Patient Medication Manager component.
Salesforce
By implementing the Medication Management add-on, Bloomington Caregivers can effectively monitor and manage patients' medication regimens, identify potential drug-to-drug interactions, and provide informed recommendations, thereby enhancing patient safety and care quality.
NEW QUESTION # 25
Bloomington Caregivers would like to share patient medication information with an external pharmacy as soon as it is updated in Bloomington Caregivers' Health Cloud system. It would also like to receive an immediate confirmation about any medication Interactions from the pharmacy.
Which two Integration patterns should a consultant recommend?
Choose 2 answers
Answer: A,D
Explanation:
The requirement is:
* Push patient medication updates to an external pharmacy immediately # This is an event-driven use case.
* Receive immediate confirmation about medication interactions from the pharmacy # This requires a synchronous call/response pattern.
The correct integration patterns are:
* A. Platform Event
* Best for real-time, event-driven notifications when medication information is updated in Health Cloud.
* Ensures the pharmacy receives updates as soon as they occur.
* D. Apex HTTP Callout
* Supports synchronous communication with external systems.
* Allows Health Cloud to send a request and receive an immediate confirmation/response about medication interactions from the pharmacy.
Why not the others?
* B. Industries ETL - This is for batch, large-volume data movement, not real-time event-driven updates or immediate confirmations.
* C. OmniStudio Integration Procedure - Great for orchestrating data retrieval/manipulation across systems, but it's not designed for event-driven updates with confirmation requirements.
Salesforce Health Cloud Reference:
# Salesforce Integration Patterns and Practices:
* "Use Platform Events for event-driven, near real-time messaging between Salesforce and external systems."
* "Use Apex callouts when Salesforce must send a request and wait for an immediate response."
NEW QUESTION # 26
Clinicians want to see an overview of the patient's life, like Starting a New Job, Birth of a Baby, Divorce, etC. to understand the patient better and help them with a personalized care plan. What should the administrator configure in the Health Cloud so the clinicians can access this information in one place?
Answer: B
NEW QUESTION # 27
Care managers at Bloomington Caregivers call patients after they are discharged from a hospital to ask a series of questions, which the care manager enters into Health Cloud. The patient is then automatically assigned a personalized care plan based on the answers they provided.
Which two capabilities should a consultant leverage together to fulfill this requirement?
Choose 2 answers
Answer: A,B
Explanation:
The scenario involves collecting structured information (series of questions) from patients and automatically assigning a personalized care plan based on their answers.
Step-by-Step Reference:
Salesforce Surveys can be used to gather responses from patients post-discharge.
Extract:
"With Salesforce Surveys, care managers can send and record responses directly within Health Cloud, allowing structured data capture from patients." (Source: Administer Health Cloud - Surveys) Discovery Framework processes responses and triggers automated care plan assignments based on responses.
Extract:
"The Discovery Framework in Health Cloud enables dynamic question flows and recommendations, such as assigning care plans based on patient answers." (Source: Administer Health Cloud - Discovery Framework) Combining these, care managers can capture structured data (Surveys) and drive workflow automation and personalization (Discovery Framework).
NEW QUESTION # 28
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