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Microsoft MB-240 Exam is specifically designed for professionals who want to take their career to the next level in the field of Dynamics 365, specifically in the field service module. Microsoft Dynamics 365 Field Service Functional Consultant certification is intended for those who want to become functional consultants in Dynamics 365 Field Service. MB-240 exam is designed to test the candidate's ability to design, configure and implement Dynamics 365 for Field Service Solutions to meet the customerโ€™s requirements.

How to book the MB-240: Microsoft Dynamics 365 for Field Service Exam

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Microsoft MB-240 certification exam is a challenging exam that requires a solid understanding of the Dynamics 365 Field Service application. MB-240 exam comprises of 40-60 multiple-choice questions that need to be answered within 150 minutes. MB-240 Exam Fee is $165, and the exam can be taken at any of the Microsoft testing centers or online.

Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q88-Q93):

NEW QUESTION # 88
To improve communications with customers, your company has decided to implement Twilio, a third-party communication platform that has call and messaging capabilities.
The Twilio solution includes a number of core components to deliver the capability, all of which need to be set up.
Which five steps should you take in sequence to prepare data for optimization? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation
1. Setup a twilio Account
2. Obtain Phone Numbers
3. Generate account SID and authentication token
4. Install a Twilio-managed solution
5. Configure SMS and IVR solution


NEW QUESTION # 89
Your company wants use Microsoft Dynamics 365 Customer Voice to obtain feedback on their customers' on- site service experience.
You need to create a survey which will be sent automatically to a customer once their work order is completed.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:


NEW QUESTION # 90
Drag and Drop Question
You are a Dynamics 365 for Field Service administrator. Your company only uses contractors as Bookable Resources. The contractors are not licensed Dynamics 365 users.
The scheduling team books work orders to resources based on location. The team provides you with scenarios because many resources are not showing up in the scheduling assistant.
You need to update bookable resource records based on the provided scenarios.
Which address type should you use with each scenario? To answer, drag the appropriate address type to the appropriate scenario. Each address type may be used one, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
https://docs.microsoft.com/en-us/learn/modules/configure-bookable-resources-urs-dynamics- field-service/3-define-bookable-resources


NEW QUESTION # 91
You are implementing Dynamics 365 for Field Service.
Your customer needs to understand how they can schedule the closest possible resource to a work order. The requirement further specifies it could be start of day from the company's site or during the middle of the day from an existing work order.
You need to provide them with the settings they need to properly configure so the closest resource is found when using the schedule assistant.
What should you suggest?

Answer: A

Explanation:
Section: Schedule and dispatch work orders


NEW QUESTION # 92
You are setting up assets for a customer.
The VP of Field Service wants to have greater visibility to all the serialized components of an asset in a hierarchical view.
Solution: You define the Top-Level Asset with as many parent-child sub-assets as necessary, rolling up for viewing in a hierarchy. Does this meet the goal?

Answer: A


NEW QUESTION # 93
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