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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: App Administration | 10% | - Workflow Builder usage - App installation and configuration - Integration management |
| Topic 2: User Lifecycle Management | 14% | - User provisioning methods - Authentication and access control - Guest account management |
| Topic 3: Workspace Administration | 9% | - Multi-workspace architecture design - Workspace visibility and configuration - Workspace creation and approval process |
| Topic 4: Security | 15% | - Security governance and compliance - Audit and monitoring - Data protection and retention policies |
| Topic 5: Channel and User Group Administration | 28% | - Archiving and deletion policies - User group creation and administration - Channel types and management |
| Topic 6: Fundamentals | 9% | - User roles and responsibilities - Slack paid plan features - Workspace and organization settings and dashboards |
| Topic 7: Enabling Slack Success | 15% | - Optimization and training - Analytics and usage measurement - Adoption strategy and best practices |
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NEW QUESTION # 160
Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it.
How should Shonda address this request?
Answer: C
Explanation:
Workspace Owners and Admins can:
"Remove any custom emoji via the 'Customize Slack' page, ensuring that inappropriate or unwanted emoji are promptly deleted." Option A disables all custom emoji creation but doesn't address removing a specific emoji. Option B incorrectly suggests Brian (a non-admin) can delete it. Option D is incorrect - deletion is fully possible for Admins.
(Reference: Slack Administration Study Guide - Managing Custom Emoji and Content Moderation)
NEW QUESTION # 161
The security team at your organization wants to monitor different public channels that are created in your Slack Enterprise Grid instance. The team requested access to the conversations.list and conversations.info API methods to get the required data about the channels.
As a Slack admin, you need to assign the required scopes to their Slack app for the security team to be able to invoke the APIs.
Which scope should you assign to allow the security team to retrieve a list of all public channels only and retrieve information about a public channel?
(Select the best answer.)
Answer: C
Explanation:
The correct scope is admin.conversations:read.
According to Slack's official API documentation:
"The admin.conversations:read scope allows approved apps to call the conversations.list and conversations.
info methods for public channels across an Enterprise Grid organization." channels:read (D) is a user token scope and limited to channels the user is a member of, while admin.
conversations:read provides broader access necessary for admins or security teams at the org level. files:read (A) relates to file data, and conversations.connect:read (C) is unrelated.
(Reference: Slack Administration Study Guide - Integration and API Scopes Management)
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NEW QUESTION # 162
Lindy leads an internal communications team.
Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.
Which initiative should Lindy proceed with to drive behavioral change?
Answer: D
Explanation:
Slack adoption best practices emphasize:
"Behavior modeled by leadership has the greatest impact on changing how teams communicate. When executives and leaders use public channels, it sets a strong cultural example." Mandating behavior (Option B) or limiting private channel creation (Option A) can cause resistance, while education (Option D) is useful but less impactful than leadership modeling.
(Reference: Slack Administration Study Guide - Building a Public-First Culture)
NEW QUESTION # 163
A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for more details.
True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization's Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.
Answer: B
Explanation:
When you claim relevant domains for your Enterprise Grid organization:
"Any user with an email address matching a claimed domain who attempts to create a new workspace will be directed to join the Enterprise Grid organization, ensuring that all workspaces fall under centralized policies for security, compliance, and retention." This process prevents rogue or unmanaged workspaces and ensures consistent governance.
(Reference: Slack Administration Study Guide - Claiming Domains and Managing Grid Compliance)
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NEW QUESTION # 164
Amy is an Org Owner on an Enterprise Grid plan.
A workspace Admin informs Amy that a confidential file has been uploaded to a public channel by mistake.
Amy needs to remove the file and determine who has downloaded it.
What should Amy do to accomplish this goal?
Answer: A
Explanation:
The proper course of action involves:
* Deleting the file through an integrated Data Loss Prevention (DLP) solution.
* Reviewing access through the Audit Logs API.
Slack documentation confirms:
"A DLP integration allows detection and remediation (e.g., deletion) of sensitive files or messages. The Audit Logs API provides detailed logs of user activity, including file downloads." Mobile Device Management (MDM) focuses on device security, not file tracking, and EKM controls encryption but doesn't show file download actions.
(Reference: Slack Administration Study Guide - Security and Compliance - Data Loss Prevention and Audit Logs)
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NEW QUESTION # 165
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