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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Setup | 36% | - Store Setup - Retail Store KPI Setup - Promotion Setup - Planogram Setup - Action Plan Setup - Product Setup |
| Topic 2: Integrations | 6% | - Integration with external systems - Data synchronization - Master data management |
| Topic 3: Visit Planning | 6% | - Route planning - Visit templates - Territory management |
| Topic 4: Analytics and Reporting | 6% | - Shelf share analysis - Compliance tracking - Retail execution KPIs |
| Topic 5: Platform | 10% | - Platform features relevant to Consumer Goods Cloud - Mobile capabilities |
| Topic 6: Visit Execution | 36% | - Surveys - Inventory Check - Custom Task - Direct Store Delivery - Planogram Check - Promotion Check |
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NEW QUESTION # 28
What object can be used to store the KPIs?
Answer: B
Explanation:
The Assessment Indicator Definition defines the KPI or measurable parameter that field representatives capture during Retail Execution. It provides the reusable definition of what must be measured, such as the number of products on a shelf, product facings, stock availability, promotional compliance, or another store- performance indicator.
Salesforce supports several data types for Assessment Indicator Definitions, including Number, Boolean, Date Time, Text, Decimal, and Picklist. The definition can then be associated with one or more Assessment Task Definitions covering products, product categories, promotions, planograms, or custom assessment scenarios.
The Assessment Indicator Definition works together with two additional KPI objects. A Retail Store KPI associates the indicator with its business context and defines the expected or target value. A Retail Visit KPI stores the actual result captured by the field representative during a specific visit. Salesforce therefore separates the reusable KPI definition, target configuration, and transactional result into distinct layers.
This design enables the same Assessment Indicator Definition to be reused across multiple store groups, products, locations, and visits while maintaining separate targets and actual values for each applicable context.
Study Guide Topics:Data Setup - > Assessment Indicator Definition - > Retail Store KPI - > Retail Visit KPI -
> KPI Measurement
NEW QUESTION # 29
Which two standard fields on the Retail Store KPI object are required when doing an inventory check?
Answer: B,D
NEW QUESTION # 30
For an Enterprise Sales Management quoting journey for fixed-line products for an enterprise customer, United Telecom needs to have a feasibility check for the requested product for desired locations.
Which of the following features can meet the requirement?
Answer: C
Explanation:
Enterprise Sales Management (ESM) for B2B telecom includes Location-Based Feasibility (LBF), which checks whether a product (e.g., fiber, Ethernet access, MPLS, DIA) is technically feasible at a given customer location or site. This is a standard requirement in enterprise fixed-line quoting.
LBF provides:
Real-time or batch feasibility lookup
Integration with GIS, network inventory, or legacy feasibility engines
Support for multi-site enterprise quoting
Feasibility responses (yes/no/conditional)
Auto-blocking non-feasible service requests
Location-Based Serviceability (A) is used in B2C broadband/mass-market sales, not complex enterprise quoting. Product Availability (C) and Eligibility Rules (D) control catalog eligibility, pricing, or contract conditions, not technical feasibility.
NEW QUESTION # 31
Which field is required for setting up Retail Store KPIs?
Answer: B
Explanation:
The Retail Store Group is a required field when configuring a Retail Store KPI. Retail Store KPIs establish target values for Assessment Indicator Definitions and provide the relationship between business metrics and the stores where those metrics must be evaluated. Salesforce defines these targets at the store-group level rather than directly at an individual retail store.
The Retail Store Group provides the organizational scope for the KPI. A single Retail Store Group can contain multiple Retail Stores with common operational characteristics, enabling administrators to apply consistent targets across those locations without creating separate KPI definitions for every store. Additional context can then be supplied through Product, Product Category, Promotion, Planogram, In-Store Location Category, and Assessment Indicator Definition fields.
Salesforce explicitly identifies Retail Store Group as required when creating a Retail Store KPI because KPIs cannot be defined directly at the individual-store level. Effective dates and KPI Type provide additional configuration context, but they do not replace the fundamental store-group association required to establish where the target applies.
Study Guide Topics:Data Setup - > Retail Store KPI - > Retail Store Group - > Assessment Indicator Definitions - > KPI Targets
NEW QUESTION # 32
A Company by the name of Northern Trail Outfitters (NTO) leverages top industry professionals to manage direct store delivery. How should a consultant explain the power of Consumer Goods Cloud ' s Einstein for CG - Visit Recommendations feature to NTO?
Answer: A
Explanation:
Einstein Visit Recommendations provide decision support for sales managers and field representatives by helping them determine which stores should receive attention and when those visits should be scheduled. The capability supplements the expertise of the field organization by presenting prioritized information derived from business rules and prediction insights.
Salesforce describes the feature as a mechanism for scheduling the right stores at the right time in order to maximize profit and deliver brand value. Visit Recommendations can identify stores that have not been serviced recently and present recommended visits that users can review and schedule. Managers remain responsible for deciding which recommendations to accept and for coordinating execution.
The recommendation architecture can use configurable flow strategies or Next Best Action strategies.
Organizations can tailor the logic to their own business requirements rather than relying on a mandatory external market-research dataset. This enables field professionals to focus their expertise on selling, merchandising, customer relationships, and execution while Salesforce surfaces relevant visit-planning intelligence.
The intended value is therefore workforce augmentation and improved prioritization-not replacement of experienced personnel.
Study Guide Topics:Visit Planning - > Einstein Visit Recommendations - > Recommendation Strategies - > Store Prioritization - > Field Productivity
NEW QUESTION # 33
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