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Cisco 300-820 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: APIs and Programmability	10%	- Automation and integration 1. Programmability concepts 2. Cisco Webex APIs 3. Automation use cases 4. REST API fundamentals
Topic 2: Suite and Devices Management and Administration	30%	- Administration and troubleshooting 1. Manage Control Hub services 2. Manage collaboration devices 3. Troubleshoot hybrid deployments 4. Monitor collaboration services
Topic 3: Cloud Management	10%	- Cloud administration 1. Manage users and organizations 2. Troubleshoot cloud user management
Topic 4: Suite and Devices Configuration	25%	- Configuration tasks 1. Configure Control Hub calling features such as Hot Desking and Auto Attendant 2. Configure Single Sign-On (SSO) 3. Configure directory synchronization 4. Configure Hybrid Calendar Service using cloud mail services 5. Configure certificate-based local gateways 6. Configure registration-based local gateways 7. Configure site survivability
Topic 5: Collaboration Cloud Technologies	15%	- Cloud architecture and services 1. Webex cloud architecture 2. Hybrid service concepts 3. Identity and authentication 4. Cloud connectivity models
Topic 6: Security	10%	- Security implementation 1. Certificates and trust 2. Authentication and authorization 3. Secure collaboration communications

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300-820考古題分享考題全覆蓋 – 高通過率的Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0

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最新的 CCNP Collaboration 300-820 免費考試真題 (Q154-Q159):

問題 #154
An engineer is designing an automation workflow that integrates Webex with a third-party CRM system. The solution must:
- Send real-time notifications when a new Webex meeting is scheduled.
- Automatically message participants with meeting details.
- Retrieve user profiles to personalize communication.
- Log call events for compliance tracking
Which two APIs from the Webex platform must be used to meet the requirements? (Choose two.)

A. Webex Meetings API - to manage call logs and compliance reports
B. Webex Events API - to track meeting creation and participant activity
C. Webex Calling API - to send meeting invitations and manage calendar events
D. Webex People API - to retrieve user profile information for personalization
E. Webex Messaging API - to send automated messages to users and spaces

答案：D,E

解題說明：
Webex Messaging API is used to send automated messages with meeting details to users or spaces. Webex People API is used to retrieve user profile information so the CRM workflow can personalize communications.

問題 #155
An Expressway-E is configured using a single NIC with NAT.
How must the Expressway-C traversal client zone be configured to connect to the Expressway-E?

A. The peer address must be the Expressway-E LAN 1 IP address.
B. TLS verify must be enabled.
C. The zone profile must be set to default.
D. The peer address must be the Expressway-E NAT address.

答案：A

問題 #156
A company has enabled ICE to optimize call flows and improve video quality between their Cisco Collaboration endpoints internally and externally.
For which reason would you see activity on the TURN server when a call is established between two external endpoints?

A. A STUN cannot punch holes in the firewall
B. The video call is using encryption, which is not supported by ICE with CUCM 12.5
C. The video call is using 4K resolution, which is not supported by ICE with CUCM 12.5
D. ICE cannot reduce the packet loss on the link

答案：B

問題 #157
Which tool supported by Cisco Control Hub helps automate the migration of on-premises Cisco UCM to Webex cloud while retaining dial plans, user configurations, and device settings?

A. UCM Cloud Migration Assistant
B. Webex Calling Analytics
C. Manual CSV Import Utility
D. Cisco Prime Infrastructure

答案：A

解題說明：
UCM Cloud Migration Assistant is the Cisco-supported migration tool used with Control Hub to help move Cisco UCM users, devices, settings, and dial plan information to the Webex cloud while reducing manual migration effort.

問題 #158
Jabber cannot log in via Mobile and Remote Access. You inspect Expressway-C logs and see this error message:
XCP_JABBERD Detail="Unable to connect to host '%IP%', port 7400:(111) Connection refused"
Which is the cause of this issue?

A. The XCP Service is not activated on Expressway-E.
B. Rich Media Session licenses are not activated on Expressway-E.
C. The destination port for Expressway-E is set to 7400 instead of 8443 on the Expressway-C.
D. Expressway-E is listening on the wrong IP interface.

答案：D

問題 #159
......

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