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Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Configure and manage Teams Phone25%- Configure emergency calling
  • 1. Configure dynamic emergency calling
  • 2. Configure emergency locations
  • 3. Configure emergency calling policies
  • 4. Manage emergency calling licenses
- Configure Teams Phone
  • 1. Configure call park policies
  • 2. Configure caller ID policies
  • 3. Configure location-based routing
  • 4. Configure calling policies
  • 5. Configure call hold music
- Configure and manage PSTN connectivity
  • 1. Configure voice routing policies
  • 2. Configure Operator Connect
  • 3. Configure Direct Routing
  • 4. Configure Teams Calling Plans
  • 5. Manage SBC (Session Border Controllers)
Manage collaboration communications systems25%- Monitor and troubleshoot Teams Phone
  • 1. Use Call Quality Dashboard (CQD)
  • 2. Troubleshoot call issues
  • 3. Monitor SBC health
  • 4. Monitor call quality
  • 5. Analyze call analytics
- Manage reporting and analytics
  • 1. Analyze usage reports
  • 2. Monitor user adoption analytics
  • 3. Generate call quality reports
  • 4. Use Teams Admin Center reports
- Manage compliance and security
  • 1. Configure information barriers
  • 2. Configure recording policies
  • 3. Configure retention policies for calls and meetings
  • 4. Configure compliance recording
  • 5. Manage security and compliance for Teams Phone
- Monitor and troubleshoot meetings and conferencing
  • 1. Troubleshoot audio/video issues
  • 2. Monitor meeting quality
  • 3. Monitor Teams Rooms health
  • 4. Analyze meeting usage reports
  • 5. Use Teams Admin Center for diagnostics
Plan and design collaboration communications systems30%- Plan and configure Teams Phone
  • 1. Plan for Teams Phone with PSTN connectivity
  • 2. Configure Teams Phone policies
  • 3. Configure call queues and auto attendants
  • 4. Configure emergency calling policies
  • 5. Plan for Teams Phone deployments
- Plan and configure network settings for Microsoft Teams
  • 1. Plan for network topology and connectivity
  • 2. Implement quality of service (QoS)
  • 3. Plan for network bandwidth requirements
  • 4. Configure network ports and protocols
  • 5. Plan and configure network settings for media traffic
- Plan and configure Teams meetings and conferencing
  • 1. Plan for Microsoft Teams Rooms
  • 2. Plan for Teams meetings and live events
  • 3. Plan for webinars and town halls
  • 4. Configure meeting policies
  • 5. Configure conferencing bridges
Configure and manage Teams meetings and conferencing20%- Configure and manage webinars and live events
  • 1. Manage attendee engagement features
  • 2. Manage live event policies
  • 3. Configure event group roles
  • 4. Configure webinar settings
- Configure and manage meeting experiences
  • 1. Configure audio conferencing
  • 2. Configure live captions and transcription
  • 3. Configure meeting settings
  • 4. Configure meeting templates
  • 5. Manage meeting policies
- Configure and manage Teams Rooms and devices
  • 1. Plan for Microsoft Teams Rooms
  • 2. Configure Teams panels
  • 3. Configure Teams Rooms accounts
  • 4. Manage Teams Rooms devices
  • 5. Manage Teams certified devices

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Microsoft Collaboration Communications Systems Engineer Sample Questions (Q236-Q241):

NEW QUESTION # 236
Hotspot Question
You have a Microsoft Teams Phone deployment that contains three Teams-certified Android devices named Phone1, Phone2, and Phone3.
You need to configure the devices to meet the requirements shown in the following table.

Which IP Phone Policy SignInMode parameter should you specify for each device? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Box 1: MeetingSignIn
Phone1
Remove access to the people app and voicemail app.
Set the calendar app as the default interface.
To remove access to the People and Voicemail apps and set the Calendar app as the default interface on a Microsoft Teams Phone, you should use the MeetingSignIn SignInMode parameter within a custom Teams IP Phone policy. This mode is specifically designed for meeting rooms and shared spaces, providing a focused experience with the calendar as the primary interface.
Box 2: CommonAreaPhoneSignIn
Remove access to the people app.
Set the keypad as the default interface.
Ensure that advanced calling features are enabled.
To achieve the desired settings on a Microsoft Teams phone, where the People app is removed, the keypad is the default interface, and advanced calling features are enabled, the CommonAreaPhoneSignIn value for the SignInMode parameter in the Teams IP Phone Policy should be used. This mode is specifically designed for common area phones and disables the People app while enabling the keypad as the default interface and allowing access to advanced calling features.
Box 3: UserSignIn
Phone3
Ensure that the calendar app, people app, and voicemail app appear on the home screen.
Ensure that call handling and call forwarding can be configured
To ensure the calendar, people, and voicemail apps appear on the home screen of a Microsoft Teams Phone, the SignInMode parameter in the Teams IP Phone Policy should be set to UserSignIn. This setting enables the full individual user Teams experience on the phone, including access to these apps.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/phones/teams-android-devices-user-interface


NEW QUESTION # 237
You have a Microsoft Teams Phone deployment. Direct Routing is enabled for all users. The users can place and receive PSTN calls. You are implementing emergency numbers in Teams.
You need to remove the + symbol from any three-digit calls to the Session Border Controller (SBC)..
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:

Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-csteamstranslationrule?view=skype-ps
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-translate-numbers


NEW QUESTION # 238
Hotspot Question
You have a Microsoft 365 E5 subscription that is linked to a Microsoft Entra tenant. The tenant contains the Microsoft Teams Rooms accounts shown in the following table.

The Teams Rooms accounts have the Microsoft Exchange Online calendar processing parameters shown in the following table.

You have the devices shown in the following table.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 239
You need to implement the planned change for the Intelligent Speaker in the Rome office.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:


NEW QUESTION # 240
Your network contains an on-premises Active Directory Domain Services (AD DS) domain named contoso.com.
You have a Microsoft 365 subscription.
You plan to implement Microsoft Teams Rooms shared room video conferencing.
You deploy 50 Teams Rooms on Windows devices and join each device to contoso.com.
You need to enable Direct Guest Join on all 50 devices. The solution must minimize administrative effort.
What should you do?

Answer: D

Explanation:
https://learn.microsoft.com/en-us/microsoftteams/rooms/rooms-manage
https://learn.microsoft.com/en-us/microsoftteams/rooms/third-party-join


NEW QUESTION # 241
......

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