2026 PassTIP 최신 Certified-Business-Analyst PDF 버전 시험 문제집과 Certified-Business-Analyst 시험 문제 및 답변 무료 공유: https://drive.google.com/open?id=1Dux1-TzDGneX5UXTtRnAgKATozqQ1o-h
Salesforce인증Certified-Business-Analyst시험을 패스함으로 취업에는 많은 도움이 됩니다. PassTIP는Salesforce인증Certified-Business-Analyst시험패스로 꿈을 이루어주는 사이트입니다. 우리는Salesforce인증Certified-Business-Analyst시험의 문제와 답은 아주 좋은 학습자료로도 충분한 문제집입니다. 여러분이 안전하게 간단하게Salesforce인증Certified-Business-Analyst시험을 응시할 수 있는 자료입니다.
| Section | Weight | Objectives |
|---|---|---|
| Solution Design and Documentation | 18% | - Translate requirements into Salesforce solution design - Create functional specifications and design documents - Map business processes to Salesforce capabilities |
| Change Management and Enablement | 17% | - Develop change enablement strategies - Identify change impacts and risks - Support adoption and training activities |
| Customer Discovery | 17% | - Assess current state of existing products and processes - Document business processes and scope - Define project scope based on business strategies, goals and challenges - Understand BA roles across implementation lifecycle |
| User Stories and Acceptance Criteria | 18% | - Write clear, testable acceptance criteria - Define components of effective user stories - Document and maintain user stories |
| Development Support and User Acceptance | 12% | - Plan and execute user acceptance testing - Validate solution against requirements - Support solution development and clarify requirements |
| Requirements Gathering and Management | 18% | - Engage stakeholders to elicit, validate and prioritize requirements - Distinguish between scope, requirements and user stories - Document and manage requirements in version control |
>> Certified-Business-Analyst최신 업데이트버전 덤프문제공부 <<
PassTIP는 여러분이 빠른 시일 내에Salesforce Certified-Business-Analyst인증시험을 효과적으로 터득할 수 있는 사이트입니다.Salesforce Certified-Business-Analyst인증 자격증은 일상생활에 많은 개변을 가져올 수 있는 시험입니다.Salesforce Certified-Business-Analyst인증 자격증을 소지한 자들은 당연히 없는 자들보다 연봉이 더 높을 거고 승진기회도 많아지며 IT업계에서의 발전도 무궁무진합니다.
질문 # 251
A business analyst (BA) at Universal Containers (UC) has been asked to improve the user experience (UX) of marketing employee who manages webinar data. The chief marketing officer (CMO) thinks the UX issues are related to standard Salesforce Campaign functionality that misaligns with UC s business requirements. The BA surveyed the marketing group about their pain points and was surprised to discover that their concerns differ from the CMOs theory about issues with the UX of Campaigns in Salesforce.
Which influencing style should the BA use when presenting their findings to the CMO and other stakeholders?
정답：C
설명：
This answer states that using a collaborative influencing style is what the BA should use when presenting their findings to the CMO and other stakeholders after surveying the marketing group about their pain points and discovering that their concerns differ from the CMO's theory about issues with the UX of Campaigns in Salesforce. A collaborative influencing style is an approach that involves working with others to find a mutually beneficial solution or outcome. A collaborative influencing style can help the BA to present their findings to the CMO and other stakeholders by acknowledging their perspectives, sharing relevant data and insights, and seeking their input and feedback. A collaborative influencing style can also help the BA to build trust and rapport with the CMO and other stakeholders, and to facilitate a constructive dialogue and consensus among them. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-stakeholder
질문 # 252
Universal Containers just rolled out a new sales methodology and process. A month after the initial training, the manager has noticed some reps have a large number of overdue tasks. The manager is unsure if it's a learning curve or a system issue and has asked the business analyst (BA) to determine the cause and recommend a solution.
Which method should the BA use to start collecting data?
정답：A
설명：
Explanation
Observation and interviewing are methods that a business analyst can use to collect data about the sales team's performance and behavior. Observation can help the business analyst see how the sales reps use the Sales Cloud solution and identify any unnecessary steps or issues. Interviewing can help the business analyst understand the sales reps' opinions, challenges, and needs. Brainstorming and prototyping are methods that are more suitable for generating ideas or testing solutions. Focus groups and workshops are methods that are more suitable for gathering feedback or consensus from a group of stakeholders. References:
https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep/customer-di
https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep/user-stories
질문 # 253
Up to how many Profiles can a User have?
정답：D
설명：
Explanation
A User can have only 1 Profile in Salesforce. A Profile defines the permissions and access settings for a User.
A User cannot have multiple Profiles or switch between them. A User can have multiple Permission Sets, which are additional sets of permissions that can be assigned to a User on top of their Profile. References:
https://help.salesforce.com/s/articleView?id=sf.users_profiles.htm&type=5
질문 # 254
Universal Containers is developing a new case management solution in Salesforce. The business analyst has started writing user stories to capture feature needs. One user story is: The customer care representative wants to take ownership of new cases and communicate with customers so they can provide high-touch customer experiences." Which component of the user story is "provide high-touch customer experiences?"
정답：A
설명：
Explanation
The component "provide high-touch customer experiences" is the why part of the user story because it describes the benefit or value that the customer care representative will get from taking ownership of new cases and communicating with customers. The who part of the user story is "the customer care representative" because it describes the user role or persona who will benefit from the feature or functionality. The what part of the user story is "to take ownership of new cases and communicate with customers" because it describes the feature or functionality that the customer care representative wants or needs. The where part of the user story is not included in this example because it is usually captured in other documents or artifacts, such as acceptance criteria or wireframes. The assumption part of the user story is not included in this example because it is usually captured in other documents or artifacts, such as risk register or issue log. References: 1
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-certification-prep/user-sto
질문 # 255
After reviewing a technical demo, the Northern Trail Outfitters sales leadership team wants to mate adjustments to the original requirements around Sales Cloud opportunity management.
What should the business analyst do to manage the requested changes?
정답：C
설명：
Explanation
The best practice for managing requested changes to the original requirements is to use a change request log and user stories. A change request log is a document that tracks and records any changes that are requested by stakeholders or identified by the project team during the project lifecycle. A user story is a concise statement that describes what a user wants to do and why they want to do it in Salesforce. The BA should update the change request log with the details of the requested change, such as the description, source, priority, impact, status, and approval. The BA should also draft a new user story that captures the requested change in terms of who, what, and why, and add it to the backlog for prioritization and development. References:
https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-change-management/manage-change
https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-user-stories/write-user-stories
질문 # 256
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Salesforce인증 Certified-Business-Analyst시험패스는 IT업계종사자들이 승진 혹은 연봉협상 혹은 이직 등 보든 면에서 날개를 가해준것과 같습니다.IT업계는 Salesforce인증 Certified-Business-Analyst시험을 패스한 전문가를 필요로 하고 있습니다. PassTIP의Salesforce인증 Certified-Business-Analyst덤프로 시험을 패스하고 자격증을 취득하여 더욱더 큰 무대로 진출해보세요.
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