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| Section | Objectives |
|---|---|
| Topic 1: Leadership and Strategy | |
| Topic 2: Learning and Development | |
| Topic 3: Risk Management | |
| Topic 4: Employee Relations and Engagement | |
| Topic 5: Total Rewards | |
| Topic 6: Talent Planning and Acquisition |
The The Professional in Human Resources (SPHR) (SPHR) questions are being offered in three easy-to-use and different formats. These formats are HRCI Dumps PDF, desktop-based HRCI SPHR practice test software, and web-based SPHR practice exam. All these three SPHR Exam Dumps formats contain real, valid, and updated SPHR exam questions that surely repeat in the upcoming SPHR exam and you can easily pass the HRCI SPHR exam on the first attempt.
NEW QUESTION # 135
Your organization uses the balanced scorecard to assess overall performance within the company. Which of the following is the correct definition of components in the balanced scorecard method?
Answer: B
Explanation:
Explanation/Reference:
Answer option B is correct.
The balanced scorecard was developed by Dr. Robert Kaplan and Dr. David Norton to assess performance in four areas of an organization: Financial results, customer results, key internal processes, and how people are hired and trained to achieve organizational goals.
Answer options D, C, and A are incorrect. The balanced scorecard does not assess competition or communications.
Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5.
Chapter Four: Workforce Planning and Employment. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Business Management and Strategy
Objective: HR Metrics: Measuring Results
NEW QUESTION # 136
Jennifer wants to form a corporation that will develop software. As she studies the pros and cons of a corporation entity, she learns that there are four distinct characteristics of a corporation. Which of the following is NOT a characteristic of a corporation?
Answer: D
Explanation:
Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 9780-470-43096-5. Chapter Four: Workforce Planning and Employment. Official PHR and
SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III,
The US Body of Knowledge.
Chapter: Workforce Planning and Employment
Objective: Global Considerations
NEW QUESTION # 137
Lee is a worker in a facility that offers a ten percent shift premium. Lee's hourly rate for the
day shift is $12, but he's volunteered to work the next month on the swing shift. What will Lee's hourly rate be for the next month?
Answer: D
Explanation:
Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 9780-470-43096-5. Chapter Six: Total Rewards. Official PHR and SPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.
Chapter: Compensation and Benefits
Objective: Total Rewards Defined
NEW QUESTION # 138
Which of the following Acts was the first federal legislation to regulate minimum wages?
Answer: D
Explanation:
Section: Volume E
Explanation/Reference:
Answer option C is correct.
Chapter: Core Knowledge Requirements for HR Professionals
Objective: Employee Records Management
NEW QUESTION # 139
Which of the following formulas is used to calculate the number of sales positions required to achieve desired sales goals?
Answer: A
Explanation:
The correct answer is Option B, which reflects the appropriate workforce planning formula used to calculate the number of sales positions required to meet a desired sales goal, taking into account existing staff.
At the SPHR level, this question tests quantitative workforce planning and demand forecasting, a critical competency in Talent Planning and Acquisition. The goal is to determine how many sales representatives are required based on productivity assumptions and then adjust for current headcount.
From the data provided:
* Desired sales goal: $6,000 per month
* Orders per representative: 200 per month
* Price per order: $3.00
* Current sales representatives: 4
First, calculate the monthly revenue generated by one sales representative:
200 orders × $3.00 = $600 per representative per month
Next, calculate the total number of representatives required to meet the sales goal:
$6,000 ÷ $600 = 10 total representatives required
Because the organization already has 4 current sales representatives, the formula must subtract the existing headcount to determine additional positions needed:
10 # 4 = 6 additional sales representatives
Option B correctly represents this logic mathematically:
6,000 ÷ (200 × 3) # 4
The other options incorrectly reverse the formula or subtract values in a way that does not align with workforce demand logic, resulting in invalid staffing conclusions.
The SPHR Exam Content Outline emphasizes that effective workforce planning must:
* Translate business goals into productivity assumptions
* Use mathematically sound formulas
* Account for current workforce supply
Option B is the only choice that satisfies all three requirements.
NEW QUESTION # 140
......
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