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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Section	Weight	Objectives
Security	15%	- Audit and monitoring - Data protection and retention policies - Security governance and compliance
App Administration	10%	- Integration management - Workflow Builder usage - App installation and configuration
Workspace Administration	9%	- Workspace creation and approval process - Workspace visibility and configuration - Multi-workspace architecture design
User Lifecycle Management	14%	- Guest account management - Authentication and access control - User provisioning methods
Fundamentals	9%	- User roles and responsibilities - Slack paid plan features - Workspace and organization settings and dashboards
Enabling Slack Success	15%	- Analytics and usage measurement - Optimization and training - Adoption strategy and best practices
Channel and User Group Administration	28%	- User group creation and administration - Channel types and management - Archiving and deletion policies

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Salesforce Certified Slack Administrator Sample Questions (Q133-Q138):

NEW QUESTION # 133
You're a Slack Org Admin, and your company recently acquired a new business unit. You must decide if you want to add your new teammates to your existing Slack workspaces, or create a new workspace in your Slack Enterprise Grid Org.
You know that this new business unit has strict security and compliance requirements that exceed the policies of your current workspaces. You also expect the new business unit to collaborate extensively with the rest of your company, so they need to feel connected.
What should you consider first when deciding if you need a new workspace?
(Select the best answer.)

A. The data retention needs of the new business unit for files and messages.
B. The new business unit's preference to communicate in direct messages (DMs) and private channels to preserve confidentiality.
C. The number of multi-workspace channels you think the new business unit will need when collaborating across the org.
D. The new business unit's app approval requirements.

Answer: A

Explanation:
When deciding whether to create a new workspace in Enterprise Grid, Slack recommends:
"Start by assessing whether the business unit's data retention, security, and compliance requirements are different enough from existing workspaces to justify workspace separation." If stricter data retention or compliance needs are present, a separate workspace may be necessary to apply different settings. Collaboration can still happen through multi-workspace channels if needed. Preferences about DMs (B) or apps (D) are secondary considerations.
(Reference: Slack Administration Study Guide - Enterprise Grid Workspace Planning)
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NEW QUESTION # 134
A team member is managing a long-term project that involves collaborating with internal and external users via Slack.
Which statement is true about users managing the channel once the project work concludes?

A. The team member will need to be promoted to a Workspace Admin so they can manage the current project channel and any future project channels.
B. The team member who created the channel will automatically be assigned the Channel Manager role and can archive the channel.
C. Other users should set an automatic expiration timeline for the channel so that it's automatically deleted after a certain date.
D. Other users must be prevented from posting in the channel so that it's automatically archived due to inactivity once the project ends.

Answer: B

Explanation:
Slack's policy specifies:
"When a user creates a channel, they are automatically assigned the Channel Manager role for that channel and can manage actions such as archiving when the project is complete." There is no need to promote the user to Workspace Admin (A). Slack does not automatically archive channels based on inactivity (B) unless using external tools. Slack doesn't have a native automatic expiration feature for channel deletion (D).
(Reference: Slack Administration Study Guide - Channel Manager Roles and Responsibilities)
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NEW QUESTION # 135
A finance team wants to nominate a team member to be a Slack Workspace Admin.
Which team member's prior experience would make them the optimal candidate for this role?
(Select the best answer)

A. The candidate relies on Slack in their day-to-day role and frequently asks the IT team questions about Slack features.
B. The candidate encourages Slack etiquette in channels and frequently answers Slack-related questions from colleagues. They provide feedback to the current Workspace Admins on Slack settings and policies at the company.
C. The candidate worked closely with the finance team to set up and request Slack Connect channels with external partners. They also helped design the process for approving Slack Connect channel requests at the company.
D. The candidate has experience creating custom integrations to improve the onboarding process for the company's new hires.

Answer: B

Explanation:
Slack recommends that:
"Workspace Admins should be knowledgeable about Slack best practices, support user adoption, enforce etiquette, and provide feedback on policies." The candidate in A already demonstrates leadership in Slack usage, policy understanding, and peer support. B focuses on technical integration (more developer-like), C focuses on Slack Connect specifics (not general admin readiness), and D describes a user who needs support rather than offering it.
(Reference: Slack Administration Study Guide - Choosing Workspace Admins)
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NEW QUESTION # 136
You're the Primary Org Owner for your university's Slack Enterprise Grid. You're responsible for launching Slack to first-year students and faculty members.
What is the most efficient way to set up students as full members and faculty members as Workspace Admins?
(Select the best answer.)

A. Use SCIM provisioning to create accounts for students and faculty members, and create an identity provider (IdP) group for all faculty members. Then, promote the members of the IdP group in bulk to Workspace Admins.
B. Use either "Just-in-time" or SCIM provisioning to invite students and faculty members to Slack. Then, create a user group of faculty members and promote that user group in bulk to Workspace Admins.
C. Use SCIM provisioning to create accounts for students and faculty members. Then, update their profile fields to reflect their title by syncing with the SCIM API.
D. Use "Just-in-time" provisioning to allow students and faculty members to create an account upon first login, eliminating the time and effort with onboarding new accounts. Then, promote each faculty member to Workspace Admin.

Answer: A

Explanation:
Slack recommends:
"Using SCIM provisioning combined with IdP group mapping allows organizations to efficiently manage large groups of users and assign roles based on IdP groups." This way, you automate role assignment (faculty as Workspace Admins) while onboarding users. Options A and D don't promote users automatically. Option C is less efficient compared to pre-provisioning via SCIM and group mapping.
(Reference: Slack Administration Study Guide - SCIM Provisioning and IdP Group Mapping)
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NEW QUESTION # 137
You're a Workspace Admin for an organization on Slack's Enterprise Grid plan. You've been asked to move a public channel from one workspace to another within your organization.
Which two steps should you take before moving the channel?
(Select the TWO best answers.)

A. Remove all members from the channel. They will need to be added again after the channel has moved.
B. Confirm that the channel history has been exported.
C. Confirm that you are an admin in both the origin and destination workspaces.
D. Confirm that the Org Owner is prepared to review and approve the channel move request.
E. Confirm that all channel members are members of the destination workspace.

Answer: C,E

Explanation:
Slack's Enterprise Grid Move Channel guidelines state:
"Before moving a channel, confirm you have admin privileges in both the origin and destination workspaces and ensure that all channel members are members of the destination workspace." Org Owner approval (D) is not necessary unless your organization has custom policies. Exporting channel history (C) is unrelated to the move process. Removing all members (A) is incorrect - you need to maintain membership.
(Reference: Slack Administration Study Guide - Moving Channels Between Workspaces)
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NEW QUESTION # 138
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