ITIL-4-Specialist-High-velocity-IT Exam Assessment - ITIL-4-Specialist-High-velocity-IT Valid Exam Format

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Fast Development and Delivery	15%	- Automation and cloud technologies - Architecture management and business analysis - Software development and testing practices
Topic 2: Co-created Value and Assured Conformance	5%	- Governance, risk, and compliance - Relationship management and service design
Topic 3: Resilient Operations	10%	- Availability, capacity, and performance management - Monitoring, incident, and problem management - Service continuity and infrastructure management
Topic 4: Digital Product Lifecycle and ITIL Operating Model	20%	- Four dimensions of service management - ITIL service value system and service value chain - Digital product lifecycle integration
Topic 5: Fundamental Principles and Concepts	15%	- Lean, Agile, DevOps, and continuous improvement - Design thinking, complexity thinking, and service-dominant logic - ITIL guiding principles
Topic 6: Valuable Investments	15%	- Portfolio management and investment prioritization - Strategic alignment and innovation
Topic 7: Concepts of High-velocity IT	20%	- Digital transformation and IT transformation - Digital products and digital technology - Characteristics and objectives of high-velocity IT

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Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q29-Q34):

NEW QUESTION # 29
what should be included in an organization's approach to risk management

A. an approach to ensuring that risk management is continually aligned with objectives
B. nothing

Answer: A

NEW QUESTION # 30
A service provider is about to engage in a partnership with a large retailer. They will integrate the retailer ' s systems for online shopping.
How can the ' relationship management ' practice contribute to this initiative?

A. By developing an understanding of the patterns of usage of the online shopping services
B. By negotiating and agreeing with the retailer the service targets for the integrated systems
C. By establishing the communication channels required to support the online shopping services
D. By encouraging behaviours that are consistent with the shared values of both organizations

Answer: D

Explanation:
Relationship management is concerned with establishing and nurturing links between organizations at a strategic and collaborative level. In a partnership, shared trust, aligned behaviours, and mutual understanding are essential to co-creating value successfully.
A is more closely related to service level management. B could be part of operational coordination, but it is narrower than relationship management. D relates more to analytics, service design, or business analysis. C best matches the role of relationship management in enabling healthy collaboration between organizations.
This also fits ITIL's broader view that many services depend on third parties and that effective relationships with partners and suppliers are important to practice success .
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NEW QUESTION # 31
Which stakeholders should assess and evaluate value realization?

A. Only the service consumer
B. Independent third-party auditors
C. Only the service provider
D. Both the service consumer and the service provider

Answer: D

NEW QUESTION # 32
A software development team is experiencing issues understanding the requirements of an unpredictable and fluctuating market. This has resulted in some releases missing valuable features.
Which technique will BEST support the software development team in resolving these issues?

A. Continual business analysis
B. Chaos engineering
C. Minimal viable product
D. Kanban

Answer: A

Explanation:
When market needs are unpredictable and changing, the organization needs a way to continually sense, interpret, and refine understanding of stakeholder needs. Continual business analysis is the best fit because it keeps requirements aligned with evolving demand and business context.
A minimum viable product is useful for testing assumptions quickly, but the question specifically highlights difficulty understanding requirements over time. Kanban improves flow and visibility of work, but does not itself resolve ongoing uncertainty in market needs. Chaos engineering is about resilience in complex systems and is unrelated here.
B is strongest because it directly supports ongoing analysis of changing needs so that valuable features are less likely to be missed.
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NEW QUESTION # 33
Which stakeholders should assess and evaluate value realization?

Answer:

Explanation:
Both the service consumer and the service provider

NEW QUESTION # 34
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