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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configuration and Customization | 10% | - Configuring Lightning pages and apps for optimal UX - Understanding declarative customization options for UX |
| Topic 2: Interaction Design | 14% | - Creating wireframes and prototypes - Defining user flows and interactions - Designing effective page layouts |
| Topic 3: Salesforce Lightning Design System | 13% | - Identifying the purpose and resources of SLDS - Applying SLDS components and patterns |
| Topic 4: Visual Design | 11% | - Designing responsive and mobile-friendly interfaces - Applying Salesforce Lightning Design System (SLDS) |
| Topic 5: Information Architecture | 12% | - Creating effective labeling and categorization systems - Designing site maps and navigation structures |
| Topic 6: Testing | 11% | - Planning and conducting usability testing - Analyzing testing results and making recommendations |
| Topic 7: UX Fundamentals | 16% | - Describing the user-centered design process - Identifying user interface design principles - Understanding accessibility standards and guidelines |
| Topic 8: Discovery | 13% | - Identifying customer experience objectives and goals - Determining business needs and user needs - Analyzing existing user experiences and identifying gaps |
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The second format is a web-based practice exam which offers a flexible and accessible option for students trying to assess and improve their preparation for the Salesforce Certification Exams. The Plat-UX-101 web-based practice test can be accessed online through browsers like Firefox, Microsoft Edge, Google Chrome, and Safari. Customers need a stable internet connection in order to access web-based formats easily without facing issues.
NEW QUESTION # 20
Which visual design elements should be used in corporate style and branding guidelines?
Answer: A
Explanation:
Typography, color, and imagery are visual design elements that can be used to create a consistent and recognizable corporate style and branding. Typography refers to the choice and use of fonts, sizes, weights, and spacing to convey meaning and hierarchy. Color refers to the selection and application of hues, shades, tints, and tones to create contrast, harmony, and mood. Imagery refers to the use of photos, illustrations, icons, and graphics to communicate messages, concepts, and emotions.
[Salesforce Certified User Experience Designer Exam Guide], Section 2.3: Demonstrate knowledge of visual design principles and best practices.
[UX Designer Certification Prep: Visual Design], Unit 2: Typography, Color, and Imagery.
NEW QUESTION # 21
Cloud Kicks is launching a new Salesforce org and wants to test its levels of accessibility, including keyboard navigation.
Which detail could be verified by testing keyboard navigation for accessibility?
Answer: B
Explanation:
Keyboard navigation is a way of interacting with a web application using only the keyboard, without a mouse or a touch screen. Keyboard navigation is essential for users who have visual impairments, motor disabilities, or other accessibility needs. Keyboard navigation also benefits users who prefer to use the keyboard for efficiency or convenience. One of the aspects of keyboard navigation that can be tested for accessibility is the tabbing order, which is the order in which elements on a page receive focus when the user presses the Tab key. The tabbing order should be logical, meaning that it follows the natural reading order of the page and the expected user workflow. A logical tabbing order helps users navigate the page easily and intuitively, without skipping or repeating elements. A logical tabbing order also helps screen readers announce the elements in a meaningful sequence. Therefore, testing the tabbing order for logic is a way of verifying keyboard navigation for accessibility. The other options are not related to keyboard navigation. Keyboard actions do not provide audio feedback by default, although some screen readers may have this feature. Actionable items are not highlighted in a specific color, although they may have a visible focus indicator, such as a border or an outline, to show which element has focus. The color of the focus indicator is not a factor for keyboard navigation, as long as it is distinguishable from the background.Keyboard Shortcuts,Use Lightning Experience with a Screen Reader,Accessibility in LWR Sites
NEW QUESTION # 22
The UX Designer at Cloud Kicks is considering using a custom Lightning component to fulfil a specific business requirement. Which best practice should be considered?
Answer: B
Explanation:
The correct answer is B. Exhaust the list of available base Lightning components in the Component Library.
This is the best practice explicitly selected in the uploaded study guide.
The scenario begins with a proposed custom Lightning component, but the guide indicates that customization should not be the first assumption. Before developing something new, the designer and implementation team should first determine whether an existing base Lightning component already satisfies the requirement.
This approach promotes consistency with the standard Salesforce user experience and avoids unnecessary duplication. Existing components already embody Salesforce interaction and presentation conventions, making them the logical starting point for a Lightning-based solution.
Option A immediately moves toward custom HTML and separately linked styling resources. That bypasses the study guide's preferred sequence of first checking whether established Salesforce functionality already exists.
Option C is too absolute. SLDS blueprints are useful resources for component construction, but the guide does not recommend choosing blueprint markup over existing base Lightning components in every case.
The principle being tested is reuse before customization. Custom development should be justified by a genuine gap in standard functionality, not merely by the existence of a specialized business requirement.
Study Guide reference/topics: Base Lightning Components, Component Library, custom components, SLDS, reuse before customization.
NEW QUESTION # 23
Cloud Kicks plans to release a new Salesforce product to its employees, who all have different backgrounds and experience levels within Salesforce. Which onboarding design best practice would best support the product release?
Answer: B
Explanation:
The correct answer is B. Identify the message, audience, and purpose for content, as confirmed by the uploaded study guide. Effective onboarding begins by understanding who the users are, what they need to learn, and why the information matters to them. Identifying the message determines what information must be communicated. Identifying the audience allows content to be adapted to users' roles, prior knowledge, and workflow needs. Identifying the purpose ensures that onboarding material drives a meaningful outcome rather than simply presenting information.
Option A is too restrictive. Written documentation can support onboarding, but treating it as the only learning mechanism ignores differences in learning context and user experience.
Option C treats pop-ups as a default solution before the communication need has been defined. Pop-ups may sometimes support contextual guidance, but they are only one delivery mechanism and can become intrusive if poorly targeted.
The HCD principle is to design onboarding around users rather than around a preferred content format.
Understanding message, audience, and purpose therefore precedes selecting the specific onboarding mechanism.
Study Guide reference/topics: Onboarding, audience analysis, communication design, user needs, Human- Centered Design.
NEW QUESTION # 24
A sales representative needs to quickly see key fields whenever viewing an opportunity.
Which three Salesforce feature would allow fields to be available when they are viewing arecord?
Choose 3 answers
Answer: A,B,E
Explanation:
These three features allow fields to be available when viewing a record in Salesforce.
Ahighlights paneldisplays key fields at the top of a record page in Lightning Experience. It can be customized to show the most important information for each object.
Acompact layoutdetermines which fields appear in the highlights panel, the list view hover, and the Salesforce app. It can be assigned to different record types and profiles.
Alist viewdisplays a set of records that meet specified filter criteria. It can be sorted and filtered by different fields, and users can select which fields to display in the list view.
[Customize the Highlights Panel]
[Create and Assign Compact Layouts]
[Create and Customize List Views]
NEW QUESTION # 25
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