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Salesforce Slack-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Slack Administration and Governance- Security and compliance controls
- Workspace configuration and settings
- User lifecycle management
Topic 2: Change Management and Adoption- Training and enablement planning
- Communication and rollout planning
- User adoption strategies
Topic 3: Delivery and Migration17%- Slack delivery best practices
- Role definition across Slack, partner, and client teams
- End-to-end migration planning and execution
Topic 4: Solution Design for Slack- Channel strategy and governance model
- Integration design with Salesforce ecosystem
- Workspace architecture and design principles

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Salesforce Certified Slack Consultant Sample Questions (Q70-Q75):

NEW QUESTION # 70
Which feature of Slack allows teams to create specific communication channels based on topics or departments?

Answer: C

Explanation:
Slack Channels are used to organize conversations around specific topics, teams, or projects, making communication easier and more structured.


NEW QUESTION # 71
When presenting a final Slack grid design to a client for sign-off, what is crucial to include to ensure the client has a comprehensive understanding of the design?

Answer: B

Explanation:
When presenting a final grid design for sign-off, it's important to provide an overview that includes the channel architecture, user roles, and integrations, and explain how these align with the client's business objectives. This comprehensive view helps the client understand how the design supports their specific needs and objectives.


NEW QUESTION # 72
What type of Slack notification can be set up to alert Salesforce users about new opportunities?

Answer: D

Explanation:
Slack notifications can be set up to alert users about new opportunities in Salesforce by sending updates to designated Slack channels, ensuring teams are informed of important changes in real time.


NEW QUESTION # 73
A large organization is planning to migrate to Slack. What is the most effective approach for scheduling pre-migration activities to ensure minimal disruption to the business operations?

Answer: A

Explanation:
Phasing pre-migration activities allows for a more manageable and tailored approach, especially in a large organization. Starting with departments that have more flexible schedules minimizes disruption and allows for learning and adjustments before proceeding with more critical departments.


NEW QUESTION # 74
How can a Slack user view Salesforce records in Slack?

Answer: C

Explanation:
The Salesforce app in Slack enables users to query Salesforce records directly from within Slack, allowing teams to view and interact with Salesforce data without leaving the Slack environment.


NEW QUESTION # 75
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