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Salesforce Sales-Admn-202 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified CPQ Administrator Exam
Exam Number:Sales-Admn-202
Available Languages:English, Japanese
Exam Price:$200 USD
Real Exam Qty:60-65
Passing Score:65%
Exam Duration:105 minutes
Exam Format:Multiple Select, Multiple Choice
Related Certifications:Salesforce CPQ Specialist
Salesforce Administrator
Salesforce Advanced Administrator
Certificate Validity Period:Maintained annually via Salesforce maintenance program
Recommended Training:Salesforce CPQ Specialist Trailhead
Salesforce Certification Overview
Exam Registration:Salesforce Certification Registration
Sample Questions:Salesforce Sales-Admn-202 Sample Questions
Exam Way:Online proctored exam via Kryterion Webassessor
Pre Condition:Salesforce Administrator certification or equivalent CRM/CPQ experience recommended
Official Syllabus URL:https://trailhead.salesforce.com/credentials

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Salesforce Sales-Admn-202 Exam Syllabus Topics:

TopicDetails
Topic 1
  • CPQ Platform: This section of the exam measures skills of Salesforce Administrators and covers designing, configuring, and troubleshooting Price Rules using lookup objects and formulas. It involves applying knowledge of the quote calculation sequence, permissions, record types, field sets, and page layouts. It also tests understanding of CPQ data flow across objects, localization and multi-currency setup, package-level settings, and how the CPQ managed package integrates within a Salesforce org.
Topic 2
  • Product Selection: This section of the exam measures skills of Salesforce Administrators and covers enabling product selection through tools like Search Filters, field sets, and Custom Actions. It ensures that users can easily find and configure products to match business needs.
Topic 3
  • Pricing: This section of the exam measures skills of Salesforce Administrators and covers choosing and applying the right pricing strategies such as Discount Schedules, Block Prices, Contracted Prices, subscription models, and percent-of-total. It also includes determining the expected outcomes of different pricing methods.
Topic 4
  • Orders, Contracts, Amendments, and Renewals: This section of the exam measures skills of Salesforce Consultants and covers understanding the data required for generating Orders and Contracts. It also involves creating renewal and amendment quotes, and deciding when to use Orders, Contracts, Subscriptions, and Assets to satisfy customer and business processes.
Topic 5
  • Approvals: This section of the exam measures skills of Salesforce Consultants and covers selecting and setting up native or Advanced Approvals. It ensures that approval processes meet business needs and align with quoting workflows.
Topic 6
  • Bundle Configurations: This section of the exam measures skills of Salesforce Consultants and covers setting up bundle structures to meet various business requirements. It evaluates the ability to configure Product Rules that ensure bundles work properly according to defined processes.
Topic 7
  • Quote Templates: This section of the exam measures skills of Salesforce Consultants and covers setting up Quote Templates that align with business requirements. It involves configuring layouts and components to generate professional quotes.

Salesforce Certified CPQ Administrator Sample Questions (Q228-Q233):

NEW QUESTION # 228
A user is unable to see a particular Product on the Product Selection screen when clicking Add Products. What are two potential reasons the Product is unavailable Choose 2 answers

Answer: A,C

Explanation:
Potential Causes:
Component Checkbox: Products marked as Components are typically excluded from being directly selectable in the Product Selection screen unless part of a bundle . Search Filter: Custom Search Filters on the Add Products button limit the display of products based on criteria such as product attributes or field values.
Excluded Reasons:
Hidden Checkbox: This is generally used to hide products from the Quote Line Editor, not the Product Selection screen.
Custom Action Condition: While these can limit the Add Products button's visibility, they do not directly affect individual product visibility.


NEW QUESTION # 229
The admin at Universal Conteiners has received several reports that unwanted price changes have occurred on Quotes that have already been approved.
Which two configuration changes should the admin make to prevent this issuc from happening?
Choose 2 answers

Answer: A,C

Explanation:
Requirement Overview:
* Prevent users from making price changes to Quotes or Quote Lines that have already been approved.
Solutions:
* C. Validation Rule:
* Create a Validation Rule to block any material changes to approved Quotes or Quote Lines.
* D. Product Rule:
* Use a Validation Product Rule to prevent edits to pricing fields once a Quote has been approved.
Steps to Configure:
* Validation Rule:
* Navigate to Setup > Validation Rules for the Quote and Quote Line objects.
* Create rules to restrict edits when the status is set to Approved.
* Product Rule:
* Create a Validation Product Rule targeting Quote or Quote Line fields.
Validation:
* Test by attempting to edit an approved Quote and verifying the system prevents changes.


NEW QUESTION # 230
A user has created an Amendment Quote. Opportunity Product records were created for only some Quote Lines. What are two reasons that could explain this behavior? Choose 2 answers

Answer: B,C

Explanation:
Issue Context:
Not all Quote Lines are generating Opportunity Product records during the Amendment process.
Possible Causes:
A). Net Total = 0:
Salesforce CPQ does not create Opportunity Products for Quote Lines with a Net Total of zero.
D). Exclude from Opportunity:
If the Product has the Exclude from Opportunity checkbox set to TRUE, it prevents Opportunity Product creation.
Steps to Investigate:
Verify the Net Total of the Quote Lines.
Check the Product configuration for the Exclude from Opportunity setting.
Validation:
Update the relevant fields and test the Amendment process to ensure all eligible Quote Lines generate Opportunity Products.


NEW QUESTION # 231
Universal Containers Is rolling out a new version of its Premier Support offering named Premier Pro. The sales operations team wants to ensure that when a sales rep renews an existing Contract with Premier Support, It Is replaced with Premier Pro.
What does the admin need to do to support this business requirement?

Answer: C

Explanation:
Requirement Overview:
* When renewing Contracts with Premier Support, it must automatically be replaced with Premier Pro.
Solution:
* The Renewal Product field on the Product record allows admins to specify a replacement Product for renewals.
Steps to Configure:
* Navigate to the Premier Support Product record.
* Populate the Renewal Product field with Premier Pro.
* Save and test the renewal process to confirm Premier Pro replaces Premier Support on the Quote.
Validation:
* Ensure all renewal Quotes replace Premier Support with Premier Pro automatically.


NEW QUESTION # 232
When using Advanced Approvals, a sales rep submits a Quote for Approval. On the Preview Approvals page, multiple Approval Chains display on screen from left-to-right.
How is the approval order determined?

Answer: D

Explanation:
Scenario:
* Multiple Approval Chains appear in Advanced Approvals, and the order of completion depends on the Final Approval Step value.
Behavior:
* Advanced Approvals prioritizes chains based on their Final Approval Step value, processing the chain with the lowest value first.
Why Other Options Are Incorrect:
* A: Approval Chains are not completed independently but follow the step order.
* B: The display order on the screen does not determine completion order.
* C: Lowest Approval Step applies to individual steps, not the entire chain.
Salesforce CPQ Reference:
* Approval Chains and step prioritization are detailed in Advanced Approvals Configuration .


NEW QUESTION # 233
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