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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Platform Analytics Exam |
| Exam Number: | CIS-PA |
| Certificate Validity Period: | 1 year (requires annual delta exam & maintenance fee) |
| Exam Price: | $450 USD |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Select (multiple answers), Multiple Choice (single answer) |
| Real Exam Qty: | 60 |
| Related Certifications: | Certified Implementation Specialist - Core Platform ServiceNow Certified System Administrator (CSA) |
| Available Languages: | English |
| Passing Score: | Not publicly disclosed |
| Recommended Training: | Platform Analytics Advanced Platform Analytics Fundamentals |
| Exam Registration: | ServiceNow Learning Kryterion Webassessor |
| Sample Questions: | ServiceNow CIS-PA Sample Questions |
| Exam Way: | Online proctored or onsite at Kryterion test centers |
| Pre Condition: | Recommended: 6 months experience in Platform Analytics implementation; Completion of Administration Fundamentals, Platform Analytics Fundamentals and Advanced courses; No mandatory prerequisite exam |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-application-specialist-performance-analytics-exam?id=kb_article_view&sys_kb_id=160f282693b4b61056aeb94c5cba1013 |
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NEW QUESTION # 44
A filtered Time Series widget shows individual trends for the number of open incidents with High and Critical priorities.
Which action configures the Responsive Canvas Dashboard to show acombined trendfor the Critical and High-priority incidents?
Answer: C
Explanation:
In Responsive Canvas dashboards, when a Time Series widget contains multiple elements, theShow multiple elements asproperty controls how those elements are visualized. Setting this property toAggregatecombines the values of all returned elements into asingle trend line, which is exactly the desired outcome when viewing a combined trend for High and Critical priority incidents.
Applying an elements filter (option D) limits which elements are displayed but does not combine them into one trend. Setting the property toSeparate(option C) explicitly shows individual trend lines for each element.
Manually adding elements (option B) still results in multiple distinct series unless aggregation is enabled.
According to ServiceNow Platform Analytics documentation, aggregation is the correct method for consolidating multiple indicator elements into one unified visualization on a dashboard.
NEW QUESTION # 45
Which definition describes the functionality of aFormula Indicator?
Answer: D
Explanation:
AFormula Indicatorin ServiceNow Platform Analytics allows you to calculate a derived score usingup to five other indicators(automated or manual) through a mathematical expression. These component indicators must already exist and have collected data.
Formula Indicators arenot calculated at view time; instead, they arepre-calculated during data collection and stored like other indicator scores. This ensures consistent historical trending and optimal dashboard performance. Aggregates such as count or sum are handled by automated indicators, not formula indicators.
Formula indicators also cannot referenceindicator threshold values, as thresholds are used only for KPI status evaluation and visualization, not for calculations.
ServiceNow documentation clearly states the five-indicator limit and emphasizes that Formula Indicators are meant forderived metrics, such as percentages, ratios, or normalized scores, making optionBthe only correct definition.
NEW QUESTION # 46
When using aBucket Groupas a Breakdown Source, which is the required Breakdown SourceFacts table?
Answer: B
Explanation:
When aBucket Groupis used as a Breakdown Source in Platform Analytics, the requiredFacts tableisBucket
[pa_buckets]. Bucket Groups define how numeric or duration values (such as age, time, or cost ranges) are grouped, but they do not store analytics facts themselves. The actual bucketed values generated during data collection are stored in thepa_bucketstable, which makes it the authoritative facts table for bucket-based breakdowns.
Thepa_bucket_groupstable only stores configuration metadata for bucket definitions. Thesys_choicetable is used exclusively for choice list values and is unrelated to bucket analytics. The Indicator Facts table stores indicator scores but does not contain bucket-level breakdown data. ServiceNow documentation explicitly states that any breakdown based on bucket groups must reference thepa_bucketstable to ensure accurate historical analysis and proper breakdown rendering. Therefore, option C is the only correct answer.
NEW QUESTION # 47
Choose 2 options.
Whichformulaissyntactically CORRECTin ServiceNow Performance Analytics, assuming that allIndicator names are valid?
Answer: B,E
Explanation:
InPerformance Analytics Formula Indicators, indicator references must followstrict syntax rules:
* Indicator names must be enclosed insingle square brackets:[Indicator name]
* Mathematical operators must be valid
* Parentheses must be properly paired
* Curly braces { } and double square brackets [[ ]] arenot validfor indicator references Let's evaluate each option:
* Option A - IncorrectUses indicator nameswithout square brackets, which is invalid syntax.
* Option B - IncorrectUsescurly braces { }, which are not supported for indicator references, and also has ambiguous operator precedence.
* Option C - CorrectUses propersingle square brackets, valid arithmetic operators, and correctly nested parentheses. This is a common and documented formula pattern for calculating percentage improvement against a baseline.
* Option D - CorrectUses valid square-bracket indicator references and proper arithmetic. Even though it is logically redundant, it issyntactically valid, which is what the question asks.
* Option E - IncorrectUsesdouble square bracketsand mismatched braces { ), which is invalid syntax.
NEW QUESTION # 48
What is aBreakdown?
Answer: B
Explanation:
In Platform Analytics, aBreakdownis used togroup or filter indicator scoresbased on specific attributes, such as priority, category, assignment group, or age ranges. Breakdowns allow users to analyze how different segments contribute to overall performance and to compare trends across those segments over time.
Breakdowns operate onindicator scores, not on raw report data. While reports can also be grouped or filtered, that functionality is separate from Performance Analytics. A Breakdown does not define the source table itself (that is the role of the Breakdown Source), nor is it merely a choice list. ServiceNow documentation clearly defines Breakdowns as a core analytics concept used to slice indicator data for deeper performance insight, making option D the correct answer.
NEW QUESTION # 49
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