Free PDF CIPS - L4M6 - CIPS Supplier Relationships–Trustable Relevant Exam Dumps

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CIPS L4M6 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Dynamics of Relationships in Supply Chains30%- Sources of added value through relationships
- Competitive forces and external factors
  • 1. STEEPLED influences
    • 2. Porter's five forces
      - Portfolio analysis techniques
      • 1. Matrices for positioning and assessment
        • 2. Developing improvement action plans
          - Types of commercial relationships
          • 1. Relationship spectrum and life cycle
            • 2. Internal and external relationships
              Topic 2: Conflict and Dispute Resolution20%- Approaches to negotiation and resolution
              • 1. Formal and informal dispute resolution
                • 2. Negotiation styles and techniques
                  - Sources of conflict in relationships
                  Topic 3: Improving Supplier Relationships15%- Process improvement and value creation
                  - Sustainability and ethical considerations
                  - Risk management and resilience
                  Topic 4: Approaches to Managing Supplier Relationships35%- Communication and stakeholder engagement
                  • 1. Managing internal and external stakeholders
                    • 2. Effective communication protocols
                      - Relationship management strategies
                      • 1. Partnership and collaborative approaches
                        • 2. Contractual and relational governance
                          - Supplier selection and evaluation
                          • 1. Criteria and methods for selection
                            • 2. Performance measurement and monitoring

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                              CIPS Supplier Relationships Sample Questions (Q219-Q224):

                              NEW QUESTION # 219
                              A competitive advantage can be gained by doing what?

                              Answer: B

                              Explanation:
                              The correct answer is 'Building better relationships with primary stakeholders'. This is a direct quote from the start of chapter 2.2: 'building better relationships with primary stakeholders such as employees, customers, suppliers and communities could lead to increased shareholder wealth by developing a competitive advantage'. The other three options wouldn't give you a competitive advantage; increasing prices would do the opposite, engaging in market research won't give you a competitive advantage unless you do something with that research such as implement a change to your business, and completing formal tenders for everything would be a waste of time and resources- there's no need to tender for low value, low risk items. See p.80


                              NEW QUESTION # 220
                              Which of the following is a valid reason for ending a relationship with a supplier?

                              Answer: D

                              Explanation:
                              CIPS state the following reasons for the end of supplier relationships; the contract comes to a natural end, the contract is re-tendered, a material breach or the supplier becomes insolvent (p.15) In this case the only valid option is 'the contract has ended'.


                              NEW QUESTION # 221
                              A buying organisation has decided to terminate its partnership with its supplier (FGH). For some time, the supplier has not been proactive in advising when deliveries will be late, which has frustrated the buying organisation. The supply market has historically been limited to a small number of suppliers, but new suppliers have decided that the market is attractive. The buying organisation is now considering setting up a partnership with a new supplier (XYZ) who has recently entered the market. What are the reasons for the buying organisation deciding to terminate its relationship with supplier FGH? Select TWO that apply.

                              Answer: C,D

                              Explanation:
                              Comprehensive and Detailed Explanation:
                              The buying organisation's decision to terminate the partnership with supplier FGH is influenced by:
                              * Changes in the composition of the supply market: The entry of new suppliers into the market provides the buying organisation with more options, reducing dependency on FGH and enabling the pursuit of better partnerships.
                              * Poor communication by the supplier: FGH's lack of proactive communication regarding delivery delays has led to frustration, indicating a breakdown in the partnership's effectiveness.
                              These factors align with the principles of supplier relationship management, where effective communication and adaptability to market changes are crucial.
                              Reference:
                              "Poor communication by the supplier" and "Changes in the composition of the supply market" are valid reasons for terminating a supplier relationship.- Docsity: CIPS Supplier Relationships L4M6 Questions and Answers


                              NEW QUESTION # 222
                              The executive board of a manufacturing company is requesting support from the procurement team because the company needs to improve its levels of profitability. After segmenting the overall spend by value and risk of supply, the senior buyer for the company is planning to undertake a cost modelling activity. This will be undertaken with a cross-organisational team of internal stakeholders and key strategic suppliers. What would be the buyer's initial objective from the cost modelling activity?

                              Answer: C

                              Explanation:
                              The primary objective of cost modelling is to dissect and comprehend the components that constitute a supplier's pricing. By understanding the supplier's pricing strategy, the buyer can identify cost drivers, negotiate more effectively, and seek opportunities for cost savings. This approach aligns with the CIPS L4M6 guidelines, emphasizing the importance of transparency and collaboration in supplier relationships.


                              NEW QUESTION # 223
                              Andrew runs a factory that makes cakes. Vanilla Extract is a vital ingredient in Andrew's cakes and this is a monopolistic market. Andrew has noticed recently that the quality of the supplier's product has reduced, and this has led to several complaints from customers. Andrew is considering entering into a Partnership with this supplier as he believes this will help increase the supplier's performance. Is this the correct thing to do?

                              Answer: D

                              Explanation:
                              The correct answer is 'Yes- partnership sourcing can improve performance which will ultimately satisfy the end customer'. The important thing to note in this Question: is the word 'monopolistic'. This means that there are no alternative suppliers- so the 'no' options are wrong- there are no alternative suppliers and no opportunity to outsource. The other answer is incorrect as sales figures isn't Andrew's concern - it's the complaints and quality of the product. Improving performance to satisfy end customers is therefore his main driver for considering a Partnership. See p. 127 for more information on Drivers of Partnership Sourcing. This comes up a lot in the exam


                              NEW QUESTION # 224
                              ......

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