Quiz Oracle - 1Z0-1064-26 - Oracle Fusion Service 2026 Implementation Professional Pass-Sure Clearer Explanation

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Oracle 1Z0-1064-26 Exam Syllabus Topics:

Section	Objectives
Topic 1: Field Service and Dispatch	- Field service operations 1. Work order management 2. Scheduling and dispatch rules
Topic 2: Knowledge Management	- Knowledge articles 1. Creation and lifecycle management 2. Search and recommendation usage
Topic 3: Oracle Fusion Service Overview	- Core Service Architecture 1. Fusion Service data model and components 2. Service request lifecycle management - Service Configuration Basics 1. Basic setup and administration 2. Security roles and access control
Topic 4: Integrations and Extensions	- Integration capabilities 1. Third-party system integration 2. REST APIs and integration flows
Topic 5: Service Request Management	- Customer interaction handling 1. Omnichannel support processes 2. Communication templates and notifications - Case and ticket handling 1. SLAs and escalation management 2. Creation, routing, and assignment rules
Topic 6: Reporting and Analytics	- Service analytics 1. Dashboards and KPIs 2. Operational reporting

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New Clearer 1Z0-1064-26 Explanation | Valid Oracle 1Z0-1064-26: Oracle Fusion Service 2026 Implementation Professional 100% Pass

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Oracle Fusion Service 2026 Implementation Professional Sample Questions (Q23-Q28):

NEW QUESTION # 23
You need to extract all service Request (SR) data from your Engagement Cloud site from the last 12 months.
Identify two valid approaches to get this large volume of data.

A. You must retrieve large volumes of data through a REST API endpoint.
B. You can download large volumes of SR data from the Analytics interface.
C. You can schedule a single export as an ESS job (also known as a "scheduled process") for all 12 months of SR data.
D. You can schedule incremental exports as ESS jobs (also known as a "scheduled process") on a periodic basis, such as weekly or monthly.

Answer: B,C

NEW QUESTION # 24
You are at the beginning of an Engagement Cloud implementation project and your team is not able to find some of the email setup tasks.
Which is the main reason for this issue?

A. The team members have not established the e-mail feature on the Offerings page.
B. The team members don't have the Email Administrator Role provisioned.
C. There are no specific e-mail tasks available.
D. The environment was not provisioned correctly and the service module is missing.

Answer: A

NEW QUESTION # 25
Which three statements are true?

A. Like other Oracle Cloud Applications, Engagement Cloud provides REST APIs to integrate with other services.
B. Oracle Engagement Cloud shares a common customization toolset including Sandboxes, Application Composer, Page Composer and Groovy scripting, with Oracle Sales Cloud and other Oracle Cloud Applications.
C. Like other Oracle Cloud Applications, Engagement Cloud provides SOAP APIs to integrate with other services.
D. Oracle Engagement Cloud shares a common data model with Oracle Sales Cloud and other Oracle Cloud Applications.

Answer: A,C,D

NEW QUESTION # 26
Which three subobject functions are included in the REST API for Service Requests (SRs)?

A. Update resource member
B. Update resource manager
C. Delete message
D. Delete activity
E. Update SR reference

Answer: A,D,E

NEW QUESTION # 27
Which three options are advantages of a structured approach to Knowledge Management as implemented in Engagement Cloud?

A. In-Article Content Scanning: Knowledge Management is designed to process information inside the documents to categorize them into the corresponding products and categories to make searches more effective.
B. Single point of maintenance: The Knowledge Base can be maintained easily as it is centralized.
C. Easy to Search: Knowledge Articles content and Service Request context can be used together to recommend the best Knowledge Articles to an agent.
D. Shared Across the Organization: The information is available to all users given they possess the right roles, and is used and reused by them to create solutions and solve problems for other users.
E. Multi-Language Capabilities: Users can create their articles in their native language and enable Auto-Translate to make it available to users from other regions with different languages without effort.

Answer: A,C,D

NEW QUESTION # 28
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