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Pegasystems PEGACPDC25V1 考試大綱：

主題	簡介
主題 1	Decision strategies: Focuses on building decision strategies with business logic to power the decisioning engine.
主題 2	Contact policy and volume constraints: This domain covers managing contact policies to limit how often customers receive communications, focusing on controlling action exposure and volume in outbound channels while configuring appropriate tracking periods.
主題 3	Customer Engagement Optimization: Addresses change management, revision management, GenAI brand voice, and action update processes.
主題 4	Channels: Covers implementing real-time containers, offer emails, and third-party integrations for multi-channel delivery.
主題 5	Actions and treatments: Focuses on defining and managing customer actions for web and outbound channels.

>> PEGACPDC25V1指南 <<

PEGACPDC25V1考古題 - PEGACPDC25V1考試內容

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最新的 Pega Decisioning Consultant PEGACPDC25V1 免費考試真題 (Q79-Q84):

問題 #79
U+ Bank, a retail bank, introduced a new mortgage refinance offer in the eastern region of the country. They want to advertise this offer on their website by using a banner, targeting the customers who live in that area.
What do you configure in Next-Best-Action Designer to implement this requirement?

A. A prioritization formula
B. Applicability rules
C. An audience
D. A customer segment

答案：B

問題 #80
U+ Bank, a retail bank, has recently implemented Pega Customer Decision Hub. The bank currently uses an external tool to design email content and a third-party email service provider to send emails to its customers.
As a decisioning architect, how do you recommend the bank implements this requirement?

A. Create an internal email treatment and import the email content HTML.
B. Create an external email treatment and use Customer Decision Hub to design the email.
C. Create an Internal email treatment and use Customer Decision Hub to design the email.
D. Create an external email treatment and use an external tool to design the email.

答案：D

問題 #81
Which of the following reasons explains why a customer might receive an action that they already accepted?

A. The actions are filtered based on eligibility.
B. The action suitability conditions are not defined.
C. The volume constraint is not set to exclude previously accepted offers.
D. The suppression rules are not defined to exclude previously accepted actions.

答案：C

解題說明：
A customer might receive an action that they already accepted if the volume constraint for that action is not configured to exclude previously accepted offers. This option can be enabled by selecting the Exclude previously accepted actions checkbox in the volume constraint configuration. The action suitability conditions are used to determine whether an action is suitable for a customer based on their propensity, priority, or other criteria, not based on their previous responses. The suppression rules are used to exclude customers from receiving an action based on certain conditions, such as opt-out preferences or recent purchases, not based on their previous responses. The actions are filtered based on eligibility before applying the volume constraints, so this option does not explain why a customer might receive an action that they already accepted. Verified References: Certified Pega Decisioning Consultant | Pega Academy, Volume constraints

問題 #82
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel. If the following volume constraint is applied, how many actions are delivered by the outbound run?

A. 0
B. 75 SMSes and 25 emails
C. 1
D. 75 emails 25 SMSes

答案：D

解題說明：
The outbound run delivers 75 emails and 25 SMSes for the Standard card offer because the volume constraint is set to limit the number of actions per channel per day. The email channel has a limit of 75 actions per day, so all 75 email offers are delivered. The SMS channel has a limit of 25 actions per day, so only 25 SMS offers are delivered. The remaining 50 SMS offers are not delivered because they exceed the volume constraint.

問題 #83
U+ Bank is promoting a new premium credit card with an 18% APR to its existing customers. To protect customer value, the bank wants to avoid offering this card to customers who already hold a credit card with a lower Interest rate (12% APR or below).
Which engagement policy condition type should you use to exclude customers with lower-interest cards from receiving the premium offer?

A. Suitability
B. Eligibility
C. Action-level Suitability
D. Applicability

答案：A

問題 #84
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