Pass Guaranteed 2026 Salesforce Plat-UX-101–High-quality Exam Syllabus

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Salesforce Plat-UX-101 Exam Syllabus Topics:

SectionWeightObjectives
Design System Implementation20%- Leverage SLDS and design standards
  • 1. Use SLDS components and tokens
  • 2. Adapt designs for mobile and different devices
  • 3. Maintain consistency and branding
Discovery13%- Gather user requirements and plan design strategy
  • 1. Translate business needs into user-centered goals
  • 2. Apply user research methods
  • 3. Identify user personas and their workflows
Declarative Design27%- Design using Salesforce declarative tools
  • 1. Optimize page layouts, record types, and views
  • 2. Apply Salesforce Lightning Design System (SLDS)
  • 3. Design navigation and information architecture
  • 4. Use Lightning App Builder and Flow for user experience
Testing11%- Validate and test designs
  • 1. Gather feedback and iterate designs
  • 2. Conduct usability testing and heuristic evaluation
  • 3. Measure design success and adoption
Strategy and Governance17%- Define UX strategy and governance
  • 1. Establish design guidelines and standards
  • 2. Plan UX roadmap and adoption
  • 3. Collaborate with stakeholders and teams
Human-Centered Design12%- Apply design thinking and human-centered principles
  • 1. Define problem statements and design principles
  • 2. Align design with Salesforce best practices
  • 3. Design for accessibility and inclusivity

>> Plat-UX-101 Exam Syllabus <<

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Salesforce Certified Platform User Experience Designer Sample Questions (Q172-Q177):

NEW QUESTION # 172
Cloud Kicks (CK) is implementing its brand style guide using out-of-the box Experience Builder features. CK wants to avoid custom solutions.
Which declarative option could be used?

Answer: B

Explanation:
To implement a brand style guide using out-of-the box Experience Builder features, the best option is to apply brand fonts and colors. This can be done by using themes and branding sets in Experience Builder. Themes are collections of information that define the visual flow of a site, such as colors, fonts, and spacing. Branding sets are groups of assets that can be applied to a theme, such as logos, images, and icons. By using themes and branding sets, CK can customize the look and feel of their site without coding or using a different template.Add Style to Your Experience Builder Site with Themes,Use Branding Sets in Experience Builder


NEW QUESTION # 173
What should a UX Designer use to design responsively within the Salesforce Lightning Design System (SLDS)?

Answer: C

Explanation:
A grid system is a set of columns and rows that help to organize and align the layout and content of a web page. The Salesforce Lightning Design System (SLDS) provides a responsive grid system that adapts to different screen sizes and devices. The SLDS grid system is based on the CSS Flexbox layout module, which allows for flexible and dynamic positioning of elements.The SLDS grid system consists of the following components1:
Containers: These are the outermost elements that wrap the grid. They have a fixed width that changes according to the breakpoints defined by the SLDS. Breakpoints are the points at which the layout changes based on the screen size.The SLDS has four breakpoints: small, medium, large, and x-large2.
Grids: These are the direct children of the containers. They are the main elements that define the grid structure. They have a display property of flex, which enables the flexbox layout.They can also have modifiers that control the alignment, direction, and wrapping of the grid items3.
Grid items: These are the direct children of the grids. They are the elements that contain the actual content of the page. They have a flex property that determines how much space they take up in the grid.They can also have modifiers that control the order, offset, and visibility of the grid items4.
A UX Designer should use the SLDS grid system to design responsively within the SLDS, as it provides a consistent and flexible way to create layouts that work across different devices and screen sizes.The SLDS grid system also follows the SLDS design principles and best practices, such as clarity, efficiency, consistency, and beauty5.
Grid - Lightning Design System, Grid - Lightning Design System Grid HTML/CSS: Dev Ready Responsive Terms of Service Privacy Responsible Disclosure Trust Cookies Settings Your Privacy Choices Copyright 2015-present Salesforce, Inc. All rights reserved. Various trademarks held by their respective owners.
Breakpoints - Lightning Design System, Breakpoints - Lightning Design System Breakpoints HTML/CSS: Dev Ready Responsive Terms of Service Privacy Responsible Disclosure Trust Cookies Settings Your Privacy Choices Copyright 2015-present Salesforce, Inc. All rights reserved. Various trademarks held by their respective owners.
Grid - Lightning Design System, Grid - Lightning Design System Grid HTML/CSS: Dev Ready Responsive Terms of Service Privacy Responsible Disclosure Trust Cookies Settings Your Privacy Choices Copyright 2015-present Salesforce, Inc. All rights reserved. Various trademarks held by their respective owners.
Grid - Lightning Design System, Grid - Lightning Design System Grid HTML/CSS: Dev Ready Responsive Terms of Service Privacy Responsible Disclosure Trust Cookies Settings Your Privacy Choices Copyright 2015-present Salesforce, Inc. All rights reserved. Various trademarks held by their respective owners.
Design Principles - Lightning Design System, Design Principles - Lightning Design System Design Principles HTML/CSS: Dev Ready Responsive Terms of Service Privacy Responsible Disclosure Trust Cookies Settings Your Privacy Choices Copyright 2015-present Salesforce, Inc. All rights reserved. Various trademarks held by their respective owners.


NEW QUESTION # 174
Cloud kicks is planning its einstein Bot implementation and has identified common issues the Bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction

Answer: B

Explanation:
User interface planning is an essential part of the Einstein Bot implementation process, as it involves designing the bot's appearance, behavior, and interactions with the customers. User interface planning can affect the bot's effectiveness and customer satisfaction, as it can influence the clarity, efficiency, consistency, and beauty of the bot's experience.User interface planning includes1:
Choosing a bot avatar and name that match the brand and tone of the company Configuring the bot greeting and fallback messages that set the expectations and boundaries of the bot's capabilities Designing the bot dialogues and menus that guide the customers through the conversation and provide relevant options and information Testing and iterating the bot user interface based on user feedback and analyticsEinstein Bots Project Planning | Salesforce Trailhead


NEW QUESTION # 175
Users from a small group within a sales teams have complained about an object that is often used only by them that has not been a edit to their lighting app due to small volume of users the administrator is not considering a new app for them Which two salesforce features should be suggested to improve the end-user experience ?

Answer: A,D


NEW QUESTION # 176
What are three benefits of asking the user to think aloud during a user task? Choose 3 answers

Answer: B,D,E

Explanation:
Asking the user to think aloud during a user task has the following benefits12:
A) No special equipment needed. Thinking aloud is a simple and low-cost method that does not require any special equipment or software. The user only needs a microphone or a phone to record their voice, and the tester only needs a way to listen and observe the user's actions.
D) Flexibility. Thinking aloud is a flexible method that can be applied to various types of tasks, products, and platforms. It can also be conducted remotely or in-person, synchronously or asynchronously, moderated or unmoderated, depending on the needs and preferences of the tester and the user.
E) Raw stream of thought. Thinking aloud provides a raw and rich stream of data that reveals the user's thoughts, feelings, expectations, assumptions, motivations, and frustrations as they interact with the product. It can help the tester to understand the user's mental model, decision-making process, and satisfaction level.


NEW QUESTION # 177
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