Apple certification Apple-Device-Support exam training programs

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Apple Apple-Device-Support Exam Overview:

Certification Vendor:Apple
Exam Name:Apple Device Support Exam
Exam Number:Apple-Device-Support
Exam Duration:120 minutes
Certificate Validity Period:3 years
Real Exam Qty:Approx. 80
Related Certifications:Apple Certified IT Professional
Exam Format:Multiple-choice multiple-select, Multiple-choice single-select
Passing Score:75%
Exam Price:$149 USD
Available Languages:English, German, French, Japanese, Spanish
Recommended Training:Apple Device Support Training Course
Exam Registration:Pearson VUE Registration
Apple Certification Registration System
Sample Questions:Apple Apple-Device-Support Sample Questions
Exam Way:Online proctored (Pearson OnVUE) or onsite at Pearson VUE test centers
Pre Condition:No formal prerequisites; recommended experience supporting Apple devices and completing Apple Device Support training course
Official Syllabus URL:https://training.apple.com/content/dam/appletraining/us/en/2025/documents/Apple%20Device%20Support%20Exam%20Prep%20Guide%20EN.pdf

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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 2
  • Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
Topic 3
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 4
  • Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.
Topic 5
  • Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
Topic 6
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 7
  • Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 8
  • Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.

Apple Device Support Exam Sample Questions (Q108-Q113):

NEW QUESTION # 108
How do you view log messages grouped by activity in Console on a Mac?

Answer: C

Explanation:
Activities is a feature in Console that allows you to view log messages grouped by the activity they are associated with. This helps you focus on specific log messages and allows for a more complete analysis of your Mac. To view activities in Console, you need to click the Activities button in the toolbar (or use the Touch Bar). If the Activities button is dimmed, you need to click Start in the toolbar first. You can then select an activity to see the log messages for that activity, expand or collapse child activities, and view the details of an activity. References: = View activities in Console on Mac; Apple Device Support Exam Prep Guide, page
11.


NEW QUESTION # 109
Which IP address might indicate a DHCP issue?

Answer: C


NEW QUESTION # 110
Which app should you configure to get live image descriptions of your surroundings on iPhone?

Answer: E


NEW QUESTION # 111
Scenario
You're migrating your Windows PC to a new Mac.
Which software should you download on your Windows PC to aid the migration process?

Answer: C


NEW QUESTION # 112
Which three peripherals can you share between iPad and Mac when using Universal Control?

Answer: B,D,E


NEW QUESTION # 113
......

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