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| Section | Objectives |
|---|---|
| Topic 1: Data Integration and Health Data | - FHIR alignment concepts - Health data ingestion concepts - Integration with external healthcare systems |
| Topic 2: Security, Compliance, and Industry Considerations | - Data access control in Health Cloud - Auditability and privacy safeguards - HIPAA and healthcare compliance basics |
| Topic 3: Care Coordination and Plans | - Care plan structure and lifecycle - Care program management - Tasks, milestones, and goals |
| Topic 4: Health Cloud Fundamentals | - Industry-specific terminology (patients, care teams, providers) - Core concepts of Salesforce Health Cloud - Healthcare data model overview |
| Topic 5: Patient and Member Management | - Care team assignment and collaboration - Consent and privacy considerations - Patient data model and records |
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NEW QUESTION # 38
Care managers at Bloomington Caregivers call patients after they are discharged from a hospital to ask a series of questions, which the care manager enters into Health Cloud. The patient is then automatically assigned a personalized care plan based on the answers they provided.
Which two capabilities should a consultant leverage together to fulfill this requirement?
Choose 2 answers
Answer: B,C
Explanation:
The scenario involves collecting structured information (series of questions) from patients and automatically assigning a personalized care plan based on their answers.
Step-by-Step Reference:
Salesforce Surveys can be used to gather responses from patients post-discharge.
Extract:
"With Salesforce Surveys, care managers can send and record responses directly within Health Cloud, allowing structured data capture from patients." (Source: Administer Health Cloud - Surveys) Discovery Framework processes responses and triggers automated care plan assignments based on responses.
Extract:
"The Discovery Framework in Health Cloud enables dynamic question flows and recommendations, such as assigning care plans based on patient answers." (Source: Administer Health Cloud - Discovery Framework) Combining these, care managers can capture structured data (Surveys) and drive workflow automation and personalization (Discovery Framework).
NEW QUESTION # 39
A provider has moved an existing office to a new location and wants to ensure that whenever a patient books an appointment on the existing portal, the patient receives an email with the new address. How should a developer modify the existing Create Appointment Integration Procedure to solve the request?
Answer: B
Explanation:
In an OmniStudio Integration Procedure, adding an Email Action within a Conditional Block (Execution Conditional Formula) ensures notification emails trigger under specific appointment location criteria.
OmniStudio separates presentation, guided interaction, Salesforce data access, and server-side orchestration through FlexCards, OmniScripts, DataRaptors/Data Mappers, and Integration Procedures. Integration Procedures provide server-side orchestration for OmniStudio, including calls to DataRaptors, Apex, and external REST services while minimizing client-side processing. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Add a Conditional Block.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - OmniStudio; Integration Procedure
NEW QUESTION # 40
An administrator for Bloomington Caregivers has added an Enhanced Timeline to an existing Patient Lightning page showing patient interactions, including records from a custom object developed to track caregiver preferences. What else should the administrator complete post deployment of the enhanced timeline?
Answer: D
Explanation:
Once configured, the administrator must ensure the Timeline configuration is active and properly placed and saved on the target Lightning record page. Enhanced Timeline displays configured records chronologically while enforcing the user ' s underlying object, field, and record access. From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Add the Timeline component to the Patient Lightning page and activate the Timeline.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Deploy - Enhanced Timeline
NEW QUESTION # 41
An administrator at Bloomington Caregivers has received a change request to alter the appearance of the timeline so that it displays vertically instead of horizontally. Which step should the administrator take when implementing this change request?
Answer: B
Explanation:
In Health Cloud with Salesforce Timeline, timeline configurations are managed in Setup under Timeline.
Once configured and activated, the component is placed on the Lightning record page with the desired layout properties. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Enable Timeline in Salesforce Setup, then configure and activate new timeline and add to the relevant Lightning record.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Agentforce Health architecture and implementation
NEW QUESTION # 42
A pharma company wants the ability to: - Upload a patient ' s insurance card, including automatic Member Plan record creation - Run a benefits verification check - Schedule on behalf of the patient with a provider.
Which set of Health Cloud capabilities should enable the company to build this business process?
Answer: A
Explanation:
Intelligent Document Automation (IDA) & Intelligent Document Reader extract card data to create records, Benefits Verification performs the coverage check, and Intelligent Appointment Management (IAM) handles scheduling. Intelligent Appointment Management coordinates appointment discovery and booking and can use Salesforce Scheduler or an external scheduling system as the scheduling engine. Benefits Eligibility and Verification exposes insurance coverage information such as eligibility, copays, deductibles, coinsurance, and benefit limits through healthcare-specific workflows and integrations. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Design - Intelligent Appointment Management; Benefits; Intelligent Document
NEW QUESTION # 43
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