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Salesforce NP-Con-101 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Solution Design and Implementation	20%	- Integration with External Systems - Requirements Gathering - User Adoption and Training Planning - NPSP Best Practices - Data Migration Strategies - Customization vs Configuration Decisions
Topic 2: NPSP Configuration and Development	25%	- NPSP Settings and Preferences - Data Model Design for Nonprofits - Relationships Management - Account Model Configuration - Affiliations Configuration - Contacts and Households
Topic 3: Constituent Management	20%	- Household Management - Contact and Organization Records - Affiliations and Memberships - Segmentations and Campaigns - Relationships and Groupings
Topic 4: Analytics and Reporting	15%	- Custom Report Types - Rollup Summary Fields - Nonprofit Reporting Templates - Success Metrics Definition - Reports and Dashboards for Nonprofits
Topic 5: Donations and Fundraising Management	20%	- Opportunity and GAU Configuration - Donations Batch Processing - Grant Management - Donation Management - Recurring Donations (Recurring GAU) - Payment Methods and Processing

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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions (Q211-Q216):

NEW QUESTION # 211
A system admin encounters an error at run time that a record update failed when a Customizable Rollup ran.
Which attribute would cause an error?

A. The target field has an active validation rule.
B. The object from which the record is derived is a custom object.
C. The object from which the record is derived is an NPSP object.
D. The target field is on the correct object.

Answer: A

Explanation:
A runtime error during a Customizable Rollup operation often occurs if the target field has an active validation rule that prevents the update. Validation rules enforce specific criteria that records must meet before they can be saved, and if these criteria are not met during the rollup operation, an error will occur.
Steps to Troubleshoot:
Review Validation Rules:
Navigate to Setup -> Object Manager -> [Target Object] -> Validation Rules.
Review the validation rules on the target object to identify any that might conflict with the rollup operation.
Modify or Temporarily Disable Validation Rules:
If a validation rule is causing the error, consider modifying the rule to accommodate the rollup operation or temporarily disabling it during the data update process.
Check Rollup Configuration:
Ensure the Customizable Rollup settings are correctly configured and that no unnecessary constraints are in place.
Salesforce Nonprofit Success Pack Documentation
Salesforce Help: Validation Rules

NEW QUESTION # 212
A donor has committed to give a consistent amount every month. The nonprofit wants to update the schedule to reflect one-time adjustments to this amount.
What should the consultant recommend to record the regular donations correctly7

A. Implement Enhanced Recurring Donations.
B. Clone Opportunities with Payments.
C. Create scheduled Payments.
D. Create a process using Process Builder.

Answer: A

Explanation:
Enhanced Recurring Donations in NPSP allows nonprofits to manage recurring donations more flexibly, including making one-time adjustments to the donation amounts. This feature provides a robust way to handle scenarios where donors want to change their regular giving amounts temporarily.
Steps to Implement:
Enable Enhanced Recurring Donations:
Navigate to NPSP Settings -> Donations -> Recurring Donations.
Enable Enhanced Recurring Donations.
Set Up Recurring Donations:
Create a Recurring Donation record for the donor, specifying the regular donation amount and schedule.
Use the Enhanced Recurring Donations feature to adjust the schedule and amounts as needed.
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Manage Recurring Donations in NPSP

NEW QUESTION # 213
A nonprofit uses NPSP to manage its sustained giving program and plans to add Accounting Subledger.
Which configuration should the nonprofit review before the implementation?

A. Payment Allocations
B. Accounting Triggers
C. Recurring Donations
D. NPSP Settings

Answer: B

Explanation:
Before implementing the Accounting Subledger, review the following configurations:
Review Accounting Triggers:
Ensure that your Salesforce instance has the necessary triggers enabled to support the Accounting Subledger.
Go to Setup -> Triggers, and verify the status of triggers related to accounting functionalities.
Check Recurring Donations:
Navigate to NPSP Settings -> Recurring Donations.
Verify that the configuration aligns with the needs of the Accounting Subledger, ensuring proper allocation and tracking of recurring donations.
Payment Allocations:
Check the settings for payment allocations to ensure they are correctly mapped to the general ledger accounts used in your accounting system.
NPSP Settings:
Verify the overall NPSP settings to ensure there are no conflicts with the Accounting Subledger functionalities.
Salesforce Accounting Subledger Documentation
Salesforce Nonprofit Success Pack (NPSP) Configuration Guide
Salesforce Trailhead: Configure Nonprofit Success Pack

NEW QUESTION # 214
A major donor officer needs to capture wealth scoring to support individual cultivations.
How is this best represented in the NPSP?

A. Using an AppExchange application, collect and rank donor prospects' wealth information to understand how to best cultivate individual donations.
B. Report on the total amount of donations received by the nonprofit in the past year, and rank it against peer institutions to best cultivate individual donations.
C. Using an AppExchange application, collect and rank other nonprofits' wealth information to understand how best to cultivate individual donations.
D. Report on the total amount of an individual's donations summarized on their Contact record and rank it against donations to the nonprofit by other individual donors to best cultivate individual donations.

Answer: A

Explanation:
To capture and analyze wealth scoring for donors in Salesforce, leveraging an AppExchange application is the most effective approach. These applications can provide comprehensive wealth data and insights to support donor cultivation efforts. Here's how to do it:
Identify Suitable AppExchange Applications:
Search the Salesforce AppExchange for wealth screening and donor prospecting tools (e.g., WealthEngine, DonorSearch).
Install the Application:
Follow the installation instructions provided by the selected application.
Ensure necessary permissions and configurations are set up.
Configure Wealth Scoring:
Set up the application to pull in wealth data for your donor contacts.
Use the provided features to rank and score donors based on their wealth data.
Integrate with NPSP:
Ensure the wealth data integrates with your existing NPSP setup.
Create reports and dashboards to visualize and analyze donor wealth information.
"WealthEngine for Salesforce" on AppExchange: WealthEngine
"DonorSearch for Salesforce" on AppExchange: DonorSearch

NEW QUESTION # 215
The vice president of development of a nonprofit organization wants to be able to review giving in the pipeline at a high level, and track the organization's process towards finding new potential donors. The VP also wants to track program metrics as compared to donor histories. What should the consultant advise?

A. Packaged NPSP dashboards cannot be edited. Recreate the NPSP Development Forecasting dashboard components. Add additional components to track program data.
B. Packaged NPSP reports cannot be edited. Recreate all the reports found on the NPSP Development Forecasting dashboard to edit appropriately. Add additional reports to track program data.
C. Review the components that are already on the NPSP Development Forecasting dashboard. Create additional reports and edit the dashboard to add components to track the program data.
D. Review the reports on the NPSP Fundraising Reports folder. Create additional reports to track program data. Schedule each report to be sent to the vice president every morning.

Answer: C

Explanation:
To address the VP of development's needs:
Review Existing Dashboard: Start by reviewing the existing components on the NPSP Development Forecasting dashboard. This provides a high-level view of the current giving pipeline.
Create Additional Reports: Develop new reports to track program metrics and compare them to donor histories. These new reports should capture the necessary program data.
Edit Dashboard: Modify the existing dashboard to include the new components that reflect the additional program data and metrics.
This approach leverages the existing infrastructure and enhances it to meet the organization's specific needs.
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Customizing Dashboards in NPSP

NEW QUESTION # 216
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