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SAP C_C4HCX Exam Syllabus Topics:

Section	Weight	Objectives
SAP Customer Data Solutions	11-20%	- Customer Data Cloud (Identity and Consent) - Customer Data Platform (Unification and Segmentation)
SAP Sales Cloud and SAP Service Cloud	11-20%	- Integration with back-end systems - Service ticket workflows - Sales process configuration
Extensibility in SAP CX Solutions	11-20%	- Side-by-side extensibility using SAP BTP - Low-code/No-code development (SAP Build) - In-app extensibility
SAP Emarsys Customer Engagement and SAP Marketing Cloud	<=10%	- Marketing automation strategies - Customer segmentation - Campaign management
SAP Commerce Cloud	11-20%	- Commerce solution architecture - Order management - Storefront and catalog management
Managing Clean Core	<=10%	- Applying clean core methodology to SAP CX solutions - Evaluating for clean core principles
SAP Integration Suite	11-20%	- Open Connectors - API Management - Integration strategy and architecture - Cloud Integration capabilities
The Intelligent Enterprise	<=10%	- SAP Business Suite Strategy - Understanding SAP's End-to-End Business Processes

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SAP Certified - Solution Architect - SAP Customer Experience Sample Questions (Q27-Q32):

NEW QUESTION # 27
Which of the following are typical use cases for the Key User Tools in SAP Customer Experience solutions?
Note: There are 2 correct answers to this question.

A. Complex scenarios requiring business logic
B. Execution of logic in an external system
C. Screen adaptations for user interfaces
D. Addition of extension fields

Answer: A,C

NEW QUESTION # 28
Which of the following business values can be leveraged by the Design to Operate end-to-end process?
Note: There are 3 correct answers to this question.

A. Reduce compliance costs and recalls
B. Increase revenue from new products
C. Efficient procurement of components to build subassemblies
D. Accelerate time to market
E. Ability to manage and track inbound deliveries

Answer: C,D,E

NEW QUESTION # 29
You notice message processing has failed in your SAP Cloud Integration tenant, and the error text suggests the issue is related to inbound message payload.
What actions would you perform in the SAP Cloud Integration Operations view?

A. Choose the Connectivity Tests tile, go to the TLS tab, and send a test request to the target system.
B. Choose the Manage Integration Content tile, select the iFlow in question, set the log level to trace, and request that the consumer resend the message.
C. Choose the All Integration Flows - Retry Messages tile, find the failed message, and restart the message processing.
D. Choose the All Integrations Flows - Completed Messages tile, find the message in question, and inspect the log for errors.

Answer: B

NEW QUESTION # 30
In which process are trading partner collaboration and contract negotiations executed?

A. Source to Pay
B. Recruit to Retire
C. Design to Operate
D. Lead to Cash

Answer: A

NEW QUESTION # 31
You are performing the Assess Your Integration Strategy step of the SAP Integration Solution Advisory Methodology. Which of the following activities are included?
Note: There are 2 correct answers to this question.

A. Scope the integration domains.
B. Scope the integration use case patterns.
C. Map integration technologies.
D. Complete the SAP Integration Solution Advisory Methodology template.

Answer: A,B

NEW QUESTION # 32
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