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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Governance, Risk, and Responsible Use | 15% | - Identify appropriate and inappropriate use cases - Apply data sensitivity, regulatory, and privacy considerations - Follow organizational AI policies and governance standards - Understand ethical implications of Claude use |
| Topic 2: Product and Model Selection | 12% | - Align model selection with task requirements - Differentiate between Claude model types - Manage context limitations and memory - Select appropriate Claude product features |
| Topic 3: Output Evaluation and Validation | 21% | - Determine when human review or additional verification is required - Apply fact-checking and validation techniques - Evaluate Claude-generated outputs for accuracy and completeness - Organize and curate information and select appropriate output formats - Edit and adapt outputs for the intended audience - Identify hallucinations, inconsistencies, and biases in responses |
| Topic 4: Prompting and Task Execution | 14% | - Iterate prompts to improve output quality - Apply task decomposition techniques to structure complex requests - Adapt prompting strategy by task type - Create effective prompts for business and technical tasks |
| Topic 5: Configuration and Knowledge Management | 12% | - Maintain and update configurations - Configure Claude Projects with instructions and knowledge sources - Manage uploaded knowledge and connectors - Create effective system-level instructions |
| Topic 6: Workflow Integration and Solution Design | 16% | - Analyze requirements and use cases - Use Claude for research, planning, and process optimization - Integrate Claude into existing workflows and communicate its value and limitations - Support solution design through iteration |
| Topic 7: Troubleshooting and Optimization | 10% | - Adjust approaches based on feedback and results - Identify and diagnose issues with underperforming prompts or poor outputs - Optimize workflows for efficiency and effectiveness |
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NEW QUESTION # 12
A business analyst is converting a sticky-note request from a stakeholder into a structured prompt for Claude.
Which is the correct order of conversion steps?
(1) Confirm the audience and the decision the response must support.
(2) Submit the structured prompt to Claude.
(3) Identify the underlying task hidden in the sticky-note language.
(4) Specify the desired length, tone, and output format.
(5) Add the supporting facts and constraints relevant to the task.
Answer: C
Explanation:
Answer C gives the proper conversion sequence. The analyst first determines the real task hidden behind the informal sticky-note wording (3); without that step, the prompt may solve the wrong problem. Next, the analyst confirms who will consume the result and which decision it must support (1). Audience and decision purpose determine what evidence is relevant, so the supporting facts, boundaries, and constraints are added afterward (5). Once the substantive requirements are stable, the analyst specifies presentation requirements such as length, tone, and output format (4). The completed prompt can then be submitted to Claude (2). This yields 3, 1, 5, 4, 2. Option A starts with the audience before clarifying the underlying task. Option D supplies facts before establishing the decision context, which can result in irrelevant or insufficient context. Option B begins by submitting a prompt that has not yet been structured. Anthropic's official prompting guidance says Claude performs best with clear, explicit instructions, relevant context, precise output constraints, and sequentially stated steps when order or completeness matters. These principles align directly with the AI Fluency Description competency: clearly describe the intended product, process, and interaction before expecting a reliable result. Anthropic prompting best practices
NEW QUESTION # 13
You are prioritizing optimization actions across a recurring Claude workflow.
Which optimization action typically has the highest impact in a recurring knowledge workflow?
Answer: C
Explanation:
Option A generally creates the greatest recurring benefit because it converts an informal, repeatedly reconstructed process into a reusable Claude workspace. A properly configured Project can preserve stable instructions, authoritative reference materials, terminology rules, audience requirements, output expectations, and workflow constraints across related conversations. This reduces repeated context-setting and helps different team members obtain more consistent results.
Option C may improve the next execution, but a prompt stored informally can still be copied incorrectly, separated from its references, or used without the latest organizational requirements. Codifying the workflow within a Project makes the improved prompt and its supporting context reusable. Option B can make deliverables easier to read, but it primarily affects presentation rather than the reliability and efficiency of the complete workflow. Option D improves file organization after the output is generated but does not directly strengthen Claude's input, reasoning context, or output consistency.
The Project should still be tested with representative requests and maintained over time. Teams must update stale references, refine instructions when recurring defects appear, and document any required human-review steps. Nevertheless, when a knowledge workflow is repeated frequently, centralizing its persistent context and instructions typically produces a broader improvement than editing a single prompt, template, or storage location.
NEW QUESTION # 14
You are a knowledge worker evaluating which Claude feature matches each proposed use case.
Which two feature-to-use-case matches are appropriate? (Select two.)
Each correct answer presents a complete solution.
Answer: B,C
Explanation:
Options A and E correctly match capabilities to tasks. A quarterly report derived from many documents benefits from Claude's long-context processing because the model must review, connect, and synthesize information distributed across numerous sources. The user should organize the sources clearly, identify the required reporting structure, and verify that the resulting report accurately represents the inputs.
A complex multistep pricing calculation should use a calculator or code-execution capability. Language models can reason about a calculation's structure, but deterministic computation tools provide stronger numerical reliability and make intermediate operations easier to inspect. The human reviewer should still verify inputs, formulas, units, and business rules.
Option B does not require long-context processing because a single short email can ordinarily be handled within a basic chat request. Option C unnecessarily invokes web search for a stable, established mathematical formula that can be supplied directly or calculated with an appropriate tool. Option D mismatches a numerical tool with a language-editing task; rewriting a description in simpler language is a core text-generation capability and does not require a calculator.
Effective feature selection means matching the task's actual bottleneck-context capacity, external information retrieval, deterministic computation, or reusable content creation-to the capability designed to address it.
NEW QUESTION # 15
You are reviewing a Claude-generated report whose tone is confident throughout.
Which question best separates plausibility from verification?
Answer: A
Explanation:
Option A is correct because confident language, logical flow, and professional formatting do not establish factual accuracy. Verification requires checking whether each material claim is supported by a credible external source or by the authoritative input supplied for the task. Claims that cannot be traced should be removed, qualified as uncertain, or subjected to additional research.
Anthropic warns that even advanced Claude models can generate information that is factually incorrect or inconsistent with the provided context. Its recommended safeguards include allowing Claude to acknowledge uncertainty, grounding factual work in direct quotations, requiring citations, and checking whether supporting evidence actually establishes each claim. A citation must also be evaluated for relevance and credibility; merely attaching a source does not prove that the source supports the precise statement.
Options B, C, and D assess presentation characteristics rather than verification. Length and section count do not prove completeness, a strong opening does not validate the conclusion, and varied sentence structure concerns writing style. A plausible response can satisfy all three while containing unsupported assertions.
Consequently, claim-level traceability is the decisive test separating an answer that merely sounds credible from one that has been verified. See Anthropic's hallucination-reduction and citation guidance .
NEW QUESTION # 16
Before uploading a customer file for a Code Execution analysis, a customer-success associate at Noventra, Ltd. is reviewing the planned task.
Which two practices best align with sound data handling? (Select two.)
Answer: A,B
Explanation:
Options B and E apply organizational governance and data-minimization requirements before the file enters Claude's execution environment. The associate must first establish whether Code Execution is an approved processing method for the file's classification. If the information exceeds the approved sensitivity level, the user must escalate to privacy, security, legal, or another designated authority rather than proceeding independently.
The file must also be inspected for customer identifiers, confidential fields, regulated information, credentials, or data unrelated to the calculation. Unnecessary fields should be removed, redacted, or anonymized. A sandbox limits interaction with the surrounding system, but it does not change the sensitivity of uploaded data, provide authorization, or override the organization's handling rules. Therefore, Options C and D incorrectly treat technical isolation as a governance exemption. Option A allows urgency to displace mandatory review.
Anthropic explains that Code Execution runs in an isolated container, while also warning that file-processing configurations and network access create security considerations. Its privacy guidance recommends careful treatment of highly sensitive personal and confidential information. The correct control is to minimize and authorize the data before uploading it, not rely solely on the sandbox afterward. Anthropic's Code Execution security guidance
NEW QUESTION # 17
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