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Apple Apple-Device-Support Exam Overview:

Certification Vendor:Apple
Exam Name:Apple Device Support Exam
Exam Number:Apple-Device-Support
Exam Format:Multiple-choice multiple-select, Multiple-choice single-select
Real Exam Qty:Approx. 80
Exam Duration:120 minutes
Certificate Validity Period:3 years
Passing Score:75%
Related Certifications:Apple Certified IT Professional
Available Languages:German, French, Spanish, English, Japanese
Exam Price:$149 USD
Recommended Training:Apple Device Support Training Course
Exam Registration:Pearson VUE Registration
Apple Certification Registration System
Sample Questions:Apple Apple-Device-Support Sample Questions
Exam Way:Online proctored (Pearson OnVUE) or onsite at Pearson VUE test centers
Pre Condition:No formal prerequisites; recommended experience supporting Apple devices and completing Apple Device Support training course
Official Syllabus URL:https://training.apple.com/content/dam/appletraining/us/en/2025/documents/Apple%20Device%20Support%20Exam%20Prep%20Guide%20EN.pdf

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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
Topic 2
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 3
  • iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
Topic 4
  • Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 5
  • Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 6
  • Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
Topic 7
  • Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
Topic 8
  • Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.
Topic 9
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 10
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.

Apple Device Support Exam Sample Questions (Q95-Q100):

NEW QUESTION # 95
Which wireless authentication method allows a Mac to use digital certificates to authenticate to secure wireless networks?

Answer: A

Explanation:
WPA3 Enterprisesupports digital certificates for authentication, ideal for secure organizational networks, unlike personal modes.
* Option B: WPA Personal uses passwords.
* Option C: WPA3 Personal uses passwords, not certificates.
* Option D: Transitional is a hybrid, not certificate-based.
* Option A: Correct-enterprise-grade security.References: Apple Support - "Connect to Wi-Fi" (support.
apple.com/HT202831).


NEW QUESTION # 96
Match the Wi-Fi menu bar icons on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

Answer:

Explanation:

Explanation:


NEW QUESTION # 97
Which disk format should you use to create a bootable macOS installer that includes macOS Recovery on an external storage device?

Answer: D


NEW QUESTION # 98
Where do you go to tell if an iPad has an MGM solution installed?

Answer: D


NEW QUESTION # 99
Which wireless feature allows you to use your iPhone to provide wireless internet access to your Mac without a password?

Answer: B

Explanation:
Instant Hotspot is a wireless feature that allows you to use your iPhone to provide wireless internet access to your Mac without a password. It is one of the Continuity features that Apple provides for its devices. Instant Hotspot uses Wi-Fi, Bluetooth, and iCloud to automatically connect your Mac to your iPhone's cellular internet when Wi-Fi is not available. You just need to click the Wi-Fi icon on your Mac and choose your iPhone from the list of available networks. You don't need to enter a password or set up a Wi-Fi hotspot manually. Instant Hotspot requires a Mac running OS X Yosemite or later and an iPhone with iOS 8.1 or later and a cellular data plan. Both devices must be signed in with the same Apple ID and have Bluetooth and Wi-Fi turned on. References: Share your internet connection from iPhone - Apple Support, How To Tether iPhone Data To A Mac When There's No Wi-Fi Or Internet


NEW QUESTION # 100
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