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EXIN ITILFND_V4 Exam Overview:

Certification Vendor:	EXIN
Exam Name:	ITIL 4 Foundation
Exam Number:	ITILFND_V4
Certificate Validity Period:	Typically 3 years (renewable via CPD or re-certification)
Exam Price:	Varies by region and provider (approx. 350–559 USD/EUR)
Available Languages:	Polish, Italian, French, Dutch, Spanish, Japanese, Portuguese, German, Chinese, English
Exam Duration:	60 minutes
Real Exam Qty:	40
Passing Score:	65%
Exam Format:	Multiple Choice
Related Certifications:	ITIL 4 Strategic Leader ITIL 4 Managing Professional
Sample Questions:	EXIN ITILFND_V4 Sample Questions
Exam Way:	Online proctored or at an accredited test centre
Pre Condition:	No formal prerequisites
Official Syllabus URL:	https://www.exin.com/itil-foundation/

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EXIN ITILFNDv4 exam is a globally recognized certification program designed to validate the knowledge and understanding of ITIL 4 Foundation. ITIL 4 is widely regarded as the best practices framework for IT service management (ITSM). The ITIL 4 Foundation certification provides an all-encompassing understanding of the basic concepts, terminologies, and processes used in ITIL 4.

EXIN ITILFNDv4 (ITIL 4 Foundation) Certification Exam is a globally recognized certification program for professionals who want to establish their knowledge and understanding of IT Service Management (ITSM) best practices. ITIL 4 Foundation certification is designed to assess the candidate's knowledge and understanding of the ITIL 4 framework, which is the most recent version of the ITIL framework. The ITILFNDv4 certification is an entry-level certification that provides a comprehensive understanding of ITSM concepts and practices.

The ITILFNDv4 certification is ideal for IT professionals who are new to ITIL or who want to update their knowledge and skills to ITIL 4. It is also suitable for IT managers, business managers, and anyone who is involved in the delivery and support of IT services. ITIL 4 Foundation certification provides a solid foundation for further ITIL 4 certifications, such as the ITIL Managing Professional (MP) and ITIL Strategic Leader (SL) certifications.

EXIN ITIL 4 Foundation Sample Questions (Q348-Q353):

NEW QUESTION # 348
Which practice handles all pre-defined user-initiated service actions?

A. Service request management
B. Deployment management
C. Incident management
D. Service level management

Answer: A

NEW QUESTION # 349
When planning 'continual improvement', which approach for assessing the current state of a service is CORRECT?

A. An organization should always use an approach that combines Lean, Agile and DevOps methodologies
B. An organization should always use a single technique to ensure metrics are consistent
C. An organization should always use a strength, weakness, opportunity and threat (SWOT) analysis
D. An organization should always develop competencies in methodologies and techniques that will meet their needs

Answer: D

NEW QUESTION # 350
Which statement about outputs is CORRECT?

A. They describe how the service performs
B. They capture customer demand for services
C. They consist of several outcomes
D. They contribute to the achievement of outcomes

Answer: D

NEW QUESTION # 351
Which is a purpose of the 'engage' value chain activity?

A. Ensuring the continual improvement of services
B. Meeting expectations for quality, costs and time-to-market
C. Providing transparency and good relationships
D. Ensuring that the organization's vision is understood

Answer: C

NEW QUESTION # 352
Which is included in the purpose of the `design and transition' value chain activity?

A. Supporting services according to specifications
B. Continually meeting stakeholder expectations for costs
C. Ensuring that service components are available when needed
D. Providing transparency and good stakeholder relationships

Answer: B

NEW QUESTION # 353
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