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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Virtualization and Cloud Computing | 12% | - Virtual machine concepts - Cloud and virtualization troubleshooting - Virtualization fundamentals - Cloud connectivity and configuration - Cloud concepts and models (IaaS, PaaS, SaaS) |
| Topic 2: Mobile Devices | 15% | - Mobile device synchronization - Cellular connectivity and settings - Mobile device troubleshooting - Mobile device configuration - Mobile device management (MDM) |
| Topic 3: Networking | 20% | - Network hardware and devices - Network configurations - Network connectivity - Network protocols and services - IP addressing and subnetting basics - Network troubleshooting |
| Topic 4: Hardware and Network Troubleshooting | 26% | - Hardware troubleshooting - Printers and multifunction devices - Troubleshooting methodology - Common symptoms and root causes - Mobile device troubleshooting - Network troubleshooting |
| Topic 5: Hardware | 27% | - CPU and expansion cards - PC hardware and peripherals - Storage devices (HDD, SSD, NVMe) - BIOS/UEFI and firmware - Peripheral devices and connections - Power supplies and connectors - RAM types and installation |
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NEW QUESTION # 154
A company purchases a SOHO router for a small office. The new router does not have DHCP.
Which of the following address types should the company use so that all computers can communicate on the network?
Answer: A
Explanation:
Without DHCP, the router cannot automatically assign IP addresses to devices. Each computer must be manually configured with an IP address, subnet mask, and default gateway, which requires the use of static addressing so all systems can communicate on the network.
NEW QUESTION # 155
A user tries to connect a monitor to a laptop to have an additional screen for work, but both screens show the same content. Which of the following should the user do to resolve the issue?
Answer: B
Explanation:
By default, Windows often mirrors (duplicates) the laptop display. In Display settings, you can change the multiple-display option from "Duplicate" to "Extend", enabling the second monitor to act as additional workspace rather than showing the same content.
NEW QUESTION # 156
A customer built a computer for gaming, sourcing individual components and then assembling the system.
The OS starts up, but within a few minutes the machine locks up. The customer brought the computer to a technician to diagnose the issue.
Answer:
Explanation:
Explanation:
correct answer is " Overclocking " and " Reduce CPU Clock speed "
CPU is at 4.5 Ghz when normal is 3.2 Ghz. Overclocking too much can cause freezes, and this is a gaming computer sothe user probably took it too far. http://blog.logicalincrements.com/2018/12/4-troubleshooting- tips-overclocking-pc/
NEW QUESTION # 157
A user reported performance issues on a computer after a recent OS update A technician is confident that rolling back the system will resolve the issue. Which of the following steps should the technician take next?
Answer: C
Explanation:
C:Initiate the system restore:
If the technician is confident that rolling back the system to a previous restore point will resolve the issue, the next logical step is to initiate the System Restore process.
System Restore allows the system to revert to a state before the OS update, which can eliminate the performance issues caused by the update.
Incorrect Options:
A: Document the findings: Documentation is important but should occur after resolving the issue.
B: Investigate any recent infrastructure changes: This is unnecessary if the issue is already attributed to the OS update.
D: Verify full system functionality: This step should be performed after the System Restore is completed.
Key Takeaway: When confident that rolling back will resolve the issue, the technician should proceed with initiating a System Restore to revert the OS.
Reference: CompTIA A+ Core 1 Exam Objectives (220-1201), Domain 5.4 - Troubleshooting OS problems.
NEW QUESTION # 158
A healthcare facility is printing government documents on preprinted forms. The output has shifted downward on the paper, and the printed data is not aligned with the blank spaces on the forms. Which of the following should a technician do first?
Answer: B
Explanation:
When printing on preprinted forms, correct alignment is critical because the printed text must line up precisely with predefined fields on the paper. According to CompTIA Core 1 (220-1201) printer configuration and troubleshooting objectives, incorrect orientation settings (portrait vs. landscape, or rotated output) are a common cause of print content shifting vertically or horizontally on the page.
If the printer or print driver orientation does not match the layout expected by the form, the output may appear shifted downward or misaligned, even though the correct paper is loaded. Verifying and correcting the orientation setting is a quick, non-invasive first step that often resolves alignment issues without requiring hardware changes.
Verifying the paper type is important, but incorrect paper type usually affects print quality (such as smudging or feeding issues), not precise alignment. PostScript drivers are typically used for complex graphics and publishing but are not the first step for alignment problems. Pickup rollers that fail to grip paper properly usually cause jams or skewing, not consistent downward shifts.
CompTIA emphasizes checking print layout and orientation settings first when dealing with alignment problems on specialized or preprinted documents.
References:CompTIA A+ Core 1 (220-1201) Official Study Guide - Printer Configuration, Orientation Settings, and Troubleshooting
NEW QUESTION # 159
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