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Cisco 800-150 Exam Overview:

Certification Vendor:Cisco
Exam Name:Supporting Cisco Devices for Field Technicians
Exam Number:800-150
Certificate Validity Period:Typically 3 years (Cisco certification standard, subject to Cisco policy updates)
Exam Format:Scenario-based questions, Multiple choice
Available Languages:English
Related Certifications:Cisco Certified Support Technician (CCST) Networking
Recommended Training:CCST Field Technician Training (Cisco Learning)
Cisco Learning Network
Exam Registration:Cisco Certification Registration
Pearson VUE Cisco Exams
Sample Questions:Cisco 800-150 Sample Questions
Exam Way:Online proctored exam or Pearson VUE test center
Pre Condition:No formal prerequisites required; basic networking knowledge recommended
Official Syllabus URL:https://www.cisco.com/site/us/en/learn/training-certifications.html

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Cisco 800-150 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Cisco Infrastructure and Collaboration Infrastructure: This section of the exam measures the skills of a Collaboration Engineer and focuses on Cisco infrastructure devices, endpoints, and collaboration technologies. It introduces network devices, collaboration endpoints like IP phones and video systems, and explains on-premises collaboration deployments using tools like Cisco Unified Communications Manager. It also covers how video systems integrate into collaboration environments and highlights Cisco’s cloud services for enterprise communication, including Webex Meetings, Webex Teams, and hosted collaboration solutions.
Topic 2
  • Cisco Hardware Replacement: This section of the exam measures the skills of a Technical Support Engineer and teaches how to safely and correctly replace Cisco hardware. It explains safety procedures such as creating safe work zones and handling electrostatic discharge. Students learn the step-by-step processes to replace a wide range of Cisco devices, from switches and routers to firewalls, UCS servers, and collaboration endpoints. It also covers configuring Cisco NX-OS software, including understanding operating modes, boot procedures, and password recovery, and introduces Cisco collaboration endpoint solutions like IP phones and video systems.
Topic 3
  • Cisco Software: This section of the exam measures the skills of a Network Engineer and discusses Cisco’s software systems and licensing. It explains the difference between IOS install and bundle modes and gives an overview of different licensing models. Students learn how to manage Cisco software images, including backing up, transferring, and installing images via FTP, TFTP, or USB. It also covers how to handle configuration files to keep devices running properly and ensure smooth upgrades or replacements.
Topic 4
  • Networking Foundations: This section of the exam measures the skills of a Network Engineer and covers the basic building blocks of computer networking. It explains different types of networks like local area networks and wireless networks, and introduces lightweight wireless LANs. It describes the layers of communication models like the OSI model and TCP
  • IP stack, and explains how data moves across networks. It also discusses the physical cabling used in networks, such as Ethernet and fiber optics. Students will learn about network switching, IP addressing, subnetting, and routing at Layer 3. The section also introduces Cisco’s campus network devices, data center switches, UCS servers, and collaboration devices, describing their roles and functions in the network.

Cisco Supporting Cisco Devices for Field Technicians Sample Questions (Q64-Q69):

NEW QUESTION # 64
Refer to the exhibit.

Refer to the exhibit. Which CLI show command identifies the serial number on a router?

Answer: B

Explanation:
The show inventory command is used on Cisco devices to display detailed information about the hardware components installed, including:
Product Identifier (PID)
Serial Number (SN)
Description of the component
In the exhibit, the output clearly shows:
NAME: "Chassis", DESCR: "Cisco ISR4451-X/K9"
PID: ISR4451-X/K9, VID: V01, SN: FCW2134L0SH
This confirms that show inventory is the correct command to retrieve the serial number and hardware inventory details.
show version provides some system information and sometimes includes serial numbers, but it's not as reliable or detailed for component-level hardware info.
show idprom is not commonly used and not supported on all platforms.
show platform provides platform-specific info but not typically the serial number.


NEW QUESTION # 65
Drag and drop the tools from the left onto the corresponding primary functions on the right.

Answer:

Explanation:


NEW QUESTION # 66
How must the power to a system with dual power supplies on a Cisco Nexus switch be connected?

Answer: A

Explanation:
In a Cisco Nexus switch with dual power supplies, the recommended method is to connect each power supply to a separate power source (Option C). This ensures power redundancy and fault tolerance.
If one power source fails (e.g., due to a power outage or circuit failure), the switch can continue operating uninterrupted using the second power source. Connecting both to a single source (Option D) defeats the purpose of redundancy.


NEW QUESTION # 67
What are two indicators that a network interface card must be replaced? (Choose two.)

Answer: A,C

Explanation:
A Network Interface Card (NIC) is essential for device connectivity. Two common symptoms indicating that a NIC may be faulty and require replacement are:
Connectivity problems (Option A): Devices may fail to communicate with the network, showing no IP address assignment or inability to ping/connect to other devices.
Consistent link down status (Option D): The link LED may stay off or frequently go down, even when connected to a functioning switch port with a known-good cable.
Other options like configuration issues (Option B) or system crashes (Option E) might be due to software or unrelated hardware components, and boot failures (Option C) typically point to motherboard or storage faults.


NEW QUESTION # 68
Which protocol should be analyzed when troubleshooting call quality between IP phones?

Answer: A

Explanation:
When addressing call quality issues between IP phones, the Real-time Transport Protocol (RTP) is the primary protocol to analyze. RTP is responsible for the actual transmission of voice data during a call, and its performance directly impacts call quality.
Key factors affecting RTP and, consequently, call quality include:
Packet Loss: Missing packets can lead to audio gaps.
Jitter: Variations in packet arrival times can cause choppy audio.
Latency: Delays in packet delivery can result in noticeable lag.
Analyzing RTP streams allows technicians to identify these issues and implement appropriate Quality of Service (QoS) measures to mitigate them.
In contrast:
SIP (Session Initiation Protocol): Handles call setup, modification, and teardown but not the media stream.
SCCP (Skinny Client Control Protocol): A Cisco proprietary protocol for signaling, not media transport.


NEW QUESTION # 69
......

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