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Cisco 800-150 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Cisco Hardware Replacement: This section of the exam measures the skills of a Technical Support Engineer and teaches how to safely and correctly replace Cisco hardware. It explains safety procedures such as creating safe work zones and handling electrostatic discharge. Students learn the step-by-step processes to replace a wide range of Cisco devices, from switches and routers to firewalls, UCS servers, and collaboration endpoints. It also covers configuring Cisco NX-OS software, including understanding operating modes, boot procedures, and password recovery, and introduces Cisco collaboration endpoint solutions like IP phones and video systems.
Topic 2
  • Networking Foundations: This section of the exam measures the skills of a Network Engineer and covers the basic building blocks of computer networking. It explains different types of networks like local area networks and wireless networks, and introduces lightweight wireless LANs. It describes the layers of communication models like the OSI model and TCP
  • IP stack, and explains how data moves across networks. It also discusses the physical cabling used in networks, such as Ethernet and fiber optics. Students will learn about network switching, IP addressing, subnetting, and routing at Layer 3. The section also introduces Cisco’s campus network devices, data center switches, UCS servers, and collaboration devices, describing their roles and functions in the network.
Topic 3
  • Cisco Software: This section of the exam measures the skills of a Network Engineer and discusses Cisco’s software systems and licensing. It explains the difference between IOS install and bundle modes and gives an overview of different licensing models. Students learn how to manage Cisco software images, including backing up, transferring, and installing images via FTP, TFTP, or USB. It also covers how to handle configuration files to keep devices running properly and ensure smooth upgrades or replacements.
Topic 4
  • Common Service Tasks and Tools: This section of the exam measures the skills of a Technical Support Engineer and focuses on tasks commonly needed to manage Cisco devices. It explains how devices boot up, introduces common Cisco IOS commands, and identifies tools for file management. It shows how to confirm physical connections, remotely access devices, and connect to the console port. It also covers how to capture the status of a device, recover passwords, and replace devices by using proper tools. Students are also taught how to find serial numbers on Cisco equipment to assist with support and maintenance activities.
Topic 5
  • Cisco Infrastructure and Collaboration Infrastructure: This section of the exam measures the skills of a Collaboration Engineer and focuses on Cisco infrastructure devices, endpoints, and collaboration technologies. It introduces network devices, collaboration endpoints like IP phones and video systems, and explains on-premises collaboration deployments using tools like Cisco Unified Communications Manager. It also covers how video systems integrate into collaboration environments and highlights Cisco’s cloud services for enterprise communication, including Webex Meetings, Webex Teams, and hosted collaboration solutions.

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Cisco Supporting Cisco Devices for Field Technicians Sample Questions (Q46-Q51):

NEW QUESTION # 46
Which deployment model minimizes dependence on internet connectivity for core collaboration functions?

Answer: D

Explanation:
Anon-premises deploymentmodel minimizes dependence on internet connectivity for core collaboration functions. In this model, all critical services, including call control, messaging, and conferencing, are hosted within the organization's local infrastructure. This ensures that internal communication services remain operational even if internet connectivity is lost.
In contrast, cloud-based deployments (Options A and C) and Hosted Collaboration Solutions (Option D) rely on internet connectivity to access services hosted externally, making them more susceptible to internet outages.
Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) - Cisco Licensing and Smart Licensing


NEW QUESTION # 47
Which pod-based deployment model provides the most flexibility and scalability in a modern data center topology?

Answer: A

Explanation:
TheSpine-and-Leafarchitecture is the preferredpod-based deployment modelin modern data centers because of itshigh scalability and flexibility. In this topology:
* Leaf switchesconnect to servers and act as the access layer.
* Spine switchesfunction as the core layer, interconnecting all leaf switches.
This non-blocking, highly redundant model supportspredictable latency, easy horizontal scaling, and load balancing, making it ideal for cloud-scale and virtualized environments.
* Top of Rack (ToR)andEnd of Row (EoR)are physical cabling layouts that do not inherently provide the same level of architectural scalability.
* Fabric Extender modelsextend switch ports but depend on upstream switches for intelligence, limiting flexibility.
Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) - Cisco Equipment and Related Hardware


NEW QUESTION # 48
Which action must be taken before powering down the endpoint during thereplacement process of a Cisco collaboration device?

Answer: D

Explanation:
Before shutting down any Cisco collaboration device (such as an IP phone, video endpoint, or codec) for replacement, it is essential toback up the configuration. This ensures that all custom settings, including user profiles, network configurations, and service settings, are preserved and can be quickly restored on the replacement device.
This backup minimizes downtime and avoids manual reconfiguration errors during the swap process.
Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) - Maintenance and RMA Procedures


NEW QUESTION # 49
Which cable type should be used when installing replacement hardware and connecting two devices of the same type, like two DTEs or two DCEs?

Answer: A

Explanation:
When connecting two devices of the same type (e.g., two routers, two switches, or two DTEs), a crossover cable is required. This cable swaps the transmit and receive pairs to allow direct communication between devices without the need for an intermediate device like a switch.
Straight-through cables are used to connect different types of devices (e.g., PC to switch).
Rolled cables are used for console access.
USB Type A to B cables are typically used for peripheral device connections, not networking.


NEW QUESTION # 50
A technician must quickly identify multiple Cisco switches in a rack without powering them on. Where should the technician look for serial numbers on the device?

Answer: B

Explanation:
Theserial numberfor Cisco switches is typically found on a label located on therear panel near the power supplies. This positioning allows technicians to quickly access identification information even when the device is not powered on.
This label is essential for inventory tracking, RMA procedures, and registration for support. Serial numbers are not typically placed on the top or bottom surfaces for devices mounted in a rack, as those areas are less accessible.
Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) - Cisco Equipment and Related Hardware


NEW QUESTION # 51
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