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Pegasystems PEGACPDC25V1 Exam Overview:

Certification Vendor:Pegasystems
Exam Name:Certified Pega Decisioning Consultant 25
Exam Number:PEGACPDC25V1
Real Exam Qty:60
Certificate Validity Period:2 years
Exam Format:Drag-and-drop, Multiple choice, Scenario-based
Related Certifications:Pega Certified Senior Decisioning Consultant
Pega Certified System Architect (PCSA)
Available Languages:English
Exam Duration:90 minutes
Passing Score:70%
Exam Price:$190 USD
Recommended Training:Pega Academy Decisioning Consultant Learning Path
Exam Registration:Pearson VUE Registration
Sample Questions:Pegasystems PEGACPDC25V1 Sample Questions
Exam Way:Online proctored or onsite at Pearson VUE test centers
Pre Condition:No mandatory prerequisites; recommended: knowledge of Pega Platform, Customer Decision Hub, completion of Decisioning Consultant learning mission
Official Syllabus URL:https://academy.pega.com/exam/certified-pega-decisioning-consultant-5

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Customer Engagement Optimization: Addresses change management, revision management, GenAI brand voice, and action update processes.
Topic 2
  • Next-Best-Action concepts: Covers one-to-one engagement fundamentals, contact center optimization, always-on outbound strategies, and next-best-action optimization.
Topic 3
  • Engagement policies: Addresses creating engagement policies, strategies, and customer journeys that govern contact timing and frequency.
Topic 4
  • Decision strategies: Focuses on building decision strategies with business logic to power the decisioning engine.
Topic 5
  • Actions and treatments: Focuses on defining and managing customer actions for web and outbound channels.
Topic 6
  • Channels: Covers implementing real-time containers, offer emails, and third-party integrations for multi-channel delivery.

Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q13-Q18):

NEW QUESTION # 13
MyCo, a telecom company, recently introduced a new mobile handset offer, MyFone 14 Pro, for its premium customers. As the bank has financial targets to meet, the business decides to boost the MyFone 14 Pro offer.
As a decisioning architect, how can you ensure that the MyFone 14 Pro offer is prioritized over other offers?

Answer: D

Explanation:
The business weight is a parameter that allows you to manually adjust the priority of an offer based on your business objectives and preferences. The business weight is multiplied by the business value and the propensity to calculate the final priority score of an offer. A higher business weight means a higher priority score, making the offer more likely to be selected and presented to the customer. Therefore, if you want to boost an offer, you can increase its business weight. Verified Reference: Pega Decisioning Consultant | Pega Academy


NEW QUESTION # 14
The U+ Bank marketing department wants to leverage the next-best-action capability of Pega Customer Decision Hub on its website to promote new offers to each customer.
Place the events in the sequential order.

Answer:

Explanation:
A screenshot of a chat AI-generated content may be incorrect.


NEW QUESTION # 15
As a decisioning architect, you are setting up the action hierarchy for MyCo. Select the correct action hierarchy level for each of the hierarchy items identified.

Answer:

Explanation:


NEW QUESTION # 16
A mortgage company defines a new suppression policy to limit promotional emails for home loan offers. The policy is complete, but it must be applied to all to home loan actions. The implementation team must associate this policy with the appropriate business structure.
Where should the team associate the contact policy to apply it to home loan promotions?

Answer: B


NEW QUESTION # 17
An NBA Specialist Is configuring the engagement policy for a new loan offer and wants to validate the policy. What is the best way for the NBA Specialist to validate the engagement policy?

Answer: D


NEW QUESTION # 18
......

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