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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security and Restricting Access | 20% | - Implement application security - Configure Access Controls (ACLs) - Manage data privacy - Create and manage roles |
| Topic 2: Managing Applications | 10% | - Manage update sets - Maintain application lifecycle - Use Studio and IDE - Deploy applications |
| Topic 3: Application User Interface | 20% | - Create and customize forms - Create and configure UI Actions - Write client-side scripts - Add and configure fields - Write server-side scripts |
| Topic 4: Designing and Creating an Application | 20% | - Determine if an application is a good fit for ServiceNow - Design and create the application data model - Understand and use application scope - Create application modules - Manage application artifacts |
| Topic 5: Working with External Data | 10% | - Import and export data - Integrate with third-party systems - Use REST and SOAP web services |
| Topic 6: Application Automation | 20% | - Use Workflow Editor and Flow Designer - Create scheduled jobs - Configure email notifications - Create and manage Business Rules - Create and manage Script Includes |
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問題 #77
What is the REST API Explorer used to do?
答案：C
解題說明：
One of the uses of the ServiceNow REST API Explorer is to create sample code for sending REST requests to ServiceNow. The REST API Explorer is a tool that allows you to discover and test the ServiceNow REST APIs. You can select an API endpoint, set the HTTP method, parameters, headers, and body, and then execute the request. The REST API Explorer will show you the response status, headers, and body, as well as generate sample code for various languages and frameworks, such as cURL, Java, JavaScript, Node.js, Python, Ruby, and more. Reference: [Use the REST API Explorer - Product Documentation: Tokyo - ServiceNow], [Introduction to Scripted REST APIs - ServiceNow Developers]
問題 #78
Which of the following methods are useful in Access Control scripts?
答案：A
解題說明：
Access Control scripts are server-side scripts that run when an Access Control rule is evaluated. They can use the gs and current objects to access the GlideSystem and GlideRecord methods, respectively. Some of the useful methods in Access Control scripts are:
* gs.hasRole() - This method checks if the current user has a specified role. It returns true if the user has the role, and false otherwise. For example, gs.hasRole('admin') will return true if the user is an administrator, and false otherwise.
* current.isNewRecord() - This method checks if the current record is a new record that has not been inserted into the database yet. It returns true if the record is new, and false otherwise. For example, current.isNewRecord() will return true if the record is being created, and false if the record is being
* updated or deleted.
The methods g_user.hasRole() and current.isNew() are not part of the server-side scripting API. They are part of the client-side scripting API, which is used in Client Scripts and UI Policies. They cannot be used in Access Control scripts.
References:
* [Access Control scripts]
* [GlideSystem methods]
* [GlideRecord methods]
問題 #79
Which one of the following is true for a Script Include with a Protection Policy value of Protected?
答案：C
解題說明：
https://docs.servicenow.com/bundle/rome-application-development/page/build/applications/concept
/c_ScriptProtectionPolicy.html
The following is true for a Script Include with a Protection Policy value of Protected:
* The Protection Policy is applied only if the application is downloaded from the ServiceNow App Store.
This is true because the Protection Policy is a feature that allows developers to protect their Script Includes from being viewed or modified by other users when they distribute their applications through the ServiceNow App Store. The Protection Policy is only enforced when the application is installed from the App Store, not when it is developed or tested on the instance.
The following are not true for a Script Include with a Protection Policy value of Protected:
* Any user with the protected_edit role can see and edit the Script Include. This is false because the protected_edit role is not related to the Protection Policy, but to the Access Control (ACL) rules. The protected_edit role allows users to edit protected fields on a table, such as the script field on the sys_script table, which stores the Business Rules. The Protection Policy does not use roles to control access to the Script Includes, but a cryptographic key that is generated when the application is published to the App Store.
* The Protection policy option can only be enabled by a user with the admin role. This is false because the Protection policy option can be enabled by any user who has the application_admin role for the scoped application that contains the Script Include. The application_admin role grants full access to the application development and administration within the scope of the application.
* The Protection Policy is applied only if the glide.app.apply_protection system property value is true.
This is false because the glide.app.apply_protection system property is not related to the Protection Policy, but to the Application Restricted Caller Access (ARCA) feature. The ARCA feature allows developers to restrict the access to the Script Includes from other applications based on the caller's scope. The glide.app.apply_protection system property determines whether the ARCA feature is enabled or disabled on the instance. References: Script Includes, Protect Script Includes, Application Restricted Caller Access
問題 #80
Which of the following methods prints a message on a blue background to the top of the current form by default?
答案：D
問題 #81
It is best practice to define the business requirements and the process(es) an application will manage as part of the application development plan. What are some of the considerations to document as part of the business process?
答案：D
解題說明：
It is best practice to define the business requirements and the process(es) an application will manage as part of the application development plan. The following are some of the considerations to document as part of the business process:
* Business problem. This is the description of the problem or opportunity that the application is intended to address or exploit. It should include the background, context, scope, and objectives of the problem or opportunity.
* Data input/output. This is the specification of the data that the application will need to collect, store, manipulate, and display. It should include the data sources, formats, validations, transformations, and integrations of the data.
* Users/stakeholders. This is the identification of the users and stakeholders who will be involved in or affected by the application. It should include the roles, responsibilities, expectations, and needs of the users and stakeholders.
* Process steps. This is the definition of the steps and activities that the application will perform or support. It should include the inputs, outputs, triggers, conditions, and outcomes of each step or activity.
The following are not some of the considerations to document as part of the business process:
* Project schedule. This is the estimation of the time and resources required to complete the application development project. It should include the milestones, deliverables, dependencies, and risks of the project. This is not part of the business process, but part of the project management plan.
* Database capacity. This is the measurement of the amount of data that the application will generate and store in the database. It should include the data volume, growth rate, retention policy, and backup strategy of the data. This is not part of the business process, but part of the technical design and architecture of the application.
* Available licenses. This is the number and type of licenses that the application will consume or require from the ServiceNow platform. It should include the license model, cost, and allocation of the licenses.
This is not part of the business process, but part of the financial and legal aspects of the application. References: Application Development Process, Business Process Analysis
問題 #82
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